10 Support And Other Resources; Related Information; Documents; Websites - HP 12000 Design Manual

10 Support and Other Resources

Related Information

Documents

HP 9000–series Virtual Library System User Guide
HP 9200 Virtual Library System User Guide
HP 12000 Gateway Virtual Library System User Guide
HP 12200 Gateway Virtual Library System User Guide
HP StorageWorks 6000–series Virtual Library System User Guide
HP Enterprise Backup Solution Design Guide

Websites

HP website:
http://www.hp.com
HP Enterprise Backup Solutions Overview and Features:
http://www.hp.com/go/ebs
HP Sizer:
http://www.hp.com/go/storageworks/sizer
HP Data Storage:
http://www.hp.com/go/storage
HP Library and Tape Tools:
http://www.hp.com/support/tapetools
HP Technical Documentation:
http://www.docs.hp.com
HP Partner Locator:
http://www.hp.com/service_locator

Contacting HP

Before you contact HP

Be sure to have the following information available before calling HP:
Technical support registration number (if applicable)
Product serial numbers
Product model names and numbers
Applicable error messages
Operating system type and revision level
Detailed, specific questions
154 Support and Other Resources