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Warranty and Service
Subject to the terms and conditions listed on the Product
Warranty, during the warranty period Honeywell will repair or
replace, at its sole option, free of charge, any defective
product returned prepaid.
In the event you have a problem with any Honeywell Video
Systems product, please call Customer Service at
1.800.796.CCTV (North America only) for assistance or to
request a Return Merchandise Authorization (RMA)
number. For Europe and the United Kingdom, please
contact your Honeywell dealer.
Be sure to have the model number, serial number, and the
nature of the problem available for the technical service
representative.
Prior authorization must be obtained for all returns,
exchanges, or credits. Items shipped to Honeywell
without a clearly identified Return Merchandise
Authorization (RMA) number may be refused.
Document 800-01954 Rev A
21
08/08
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