Obtaining Technical Support - Wacom DTZ-2100D User Manual

Grip Pen Specifications (ZP-501E)
Side switch type
Pressure functions:
Pen nib switch type
/retraction motion:
Tail switch type
/retraction motion:
Load when pen nib is switched on: 30 g or less
Physical dimensions and weight: 14.0 × 149.0 mm, 16 g

Obtaining Technical Support

If you have any problem with Cintiq21UX, first check the appropriate setup chapter in this guide
to make sure the unit is installed correctly. Then review the Troubleshooting section within this
manual and the online Help, your problem may be described there and you can try the solution
offered. You can also check the product Frequently Asked Questions on the Wacom web site.
FAQ: http://club.wacom.co.jp/wacom-en/servlet/support.user.Swusr101Sv00
Support Staff
If you think your Cintiq21UX Interactive Pen Display is not working properly, contact the Wacom
authorized distributors in your area (Check your area distributor on the Wacom web site: http://
www.wacom-asia.com/distributor/dist_index.php), or contact us as the following:
Asia/Pacific & Oceania
By Inquiry Form: http://club.wacom.co.jp/support-en/servlet/support.user.Swusr200Sv00
Tel: ++81-3-5309-1588
Fax: ++81-3-5309-1514
Double
Pen nib and tail switch
Non-retractable/0.1 mm or less
Retractable/approximately 2 mm
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