Customer Assistance And Information - Chevrolet VENTURE 2004 Owner's Manual

Section 7
Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with
Disabilities ..................................................7-5
Roadside Assistance Program ..........................7-6
Courtesy Transportation ...................................7-7

Customer Assistance and Information

Vehicle Data Collection and Event Data
Records ...................................................7-10
Reporting Safety Defects ................................7-12
Reporting Safety Defects to the United States
Government ..............................................7-12
Reporting Safety Defects to the Canadian
Government ..............................................7-12
Reporting Safety Defects to General Motors .....7-12
Service Publications Ordering Information .........7-13
7-1