Internet Access - ZyXEL Communications N4100 User Manual

• If you changed the IP address and have forgotten it, see the troubleshooting
suggestions for
Check the hardware connections, and make sure the LEDs are behaving as
2
expected. See the Quick Start Guide.
Make sure your Internet browser does not block pop-up windows and has
3
JavaScripts and Java enabled. See
Reset the device to its factory defaults, and try to access the N4100 with the
4
default IP address. See
If the problem continues, contact the network administrator or vendor, or try one
5
of the advanced suggestions.
I can see the Login screen, but I cannot log in to the N4100.
Make sure you have entered the user name and password correctly. The default
1
administrator user name is admin. These fields are case-sensitive, so make sure
[Caps Lock] is not on.
You cannot log in to the web configurator while someone is using Telnet to access
2
the N4100. Log out of the N4100 in the other session, or ask the person who is
logged in to log out.
Turn the N4100 off and on.
3
If this does not work, you have to reset the device to its factory defaults. See
4
Section 34.2 on page

34.4 Internet Access

I cannot access the Internet.
Check the hardware connections, and make sure the LEDs are behaving as
1
expected. See the Quick Start Guide and
Make sure you entered your ISP account information correctly in the WAN screen.
2
These fields are case-sensitive, so make sure [Caps Lock] is not on.
N4100 User's Guide
I forgot the IP address for the N4100.
Appendix B on page
Section 1.5 on page
249.
Section 1.6 on page
Chapter 34 Troubleshooting
291.
24.
25.
251