Troubleshooting Guide - HP 914c - iPAQ Business Messenger Smartphone Navigation Manual

Troubleshooting guide

Thank you again for purchasing our product. We hope you will enjoy every minute of
using it. However you may face difficulties before you get really accustomed to HP
iPAQ Trip Guide. In such cases, please, refer to this table of frequently encountered
problematic situations.
I have inserted the SD card, but the program does not start. It used to
run automatically before.
Sometimes the operating system disables the autorun feature. The best you can do is to
soft reset* your PDA. That should restore autorun functionality. If you choose not to
initiate a reset, please look for the HP iPAQ Trip Guide strip on the Today screen, or
the HP iPAQ Trip Guide icon in the Start/Programs section of the operating system to
run HP iPAQ Trip Guide manually. You will still be able to exit HP iPAQ Trip Guide by
removing the card.
* Warning! Although HP iPAQ Trip Guide will not lose any of your data when
performing a soft reset, it may not necessarily be the case with other software running
on your PDA. Make sure you save all documents and close all applications before
performing a soft reset. Otherwise it may lead to loss of data or data corruption.
I cannot find the blue (yellow when using night colours) arrow that would show
my location. Navigation does not start.
Check the GPS status icon on the Main menu screen (Page 2 ), any of the map 2
screens (Page 45 ) or the GPS Data screen (Page 3 ). Either the connection to your 6
GPS receiver is broken, or the GPS cannot determine your position. Reconnect your
GPS, or move out of cover to get a position fix.
The GPS is connected, sending valid position data, yet I cannot see the
blue (yellow when using night colours) arrow that would show my
position.
You should see a large semi-transparent 'Follow' icon (Page 42 ) on the screen. Tap
this to re-enable the Lock-to-Position feature that moves the map back to your actual
location.
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