Dell Vostro 400 Owner's Manual page 63

C H E C K T H E T E L E P H O N E L I N E C O N N E C T I O N
C H E C K T H E T E L E P H O N E J A C K
C O N N E C T T H E M O D E M D I R E C T L Y T O T H E T E L E P H O N E W A L L J A C K
U S E A D I F F E R E N T T E L E P H O N E L I N E
• Verify that the telephone line is connected to the jack on the modem. (The jack
has either a green label or a connector-shaped icon next to it.)
• Ensure that you feel a click when you insert the telephone line connector into the
modem.
• Disconnect the telephone line from the modem and connect it to a telephone.
Listen for a dial tone.
• If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them and use
the telephone to connect the modem directly to the telephone wall jack. If you are
using a line that is 3 m (10 ft) or more in length, try a shorter one.
U N T H E O D E M D I A G N O S T I C S
R M
Windows XP
→
1
Click Start All Programs
2
Follow the instructions on the screen to identify and resolve modem problems.
Modem Helper is not available on certain computers.
Windows Vista
1 Start
Click
2
Follow the instructions on the screen to identify and resolve modem problems.
Modem diagnostics are not available on all computers.
—
O O L
T
→
Modem Helper.
→ →
All Programs
—
Modem Diagnostic Tool.
Solving Problems
63