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Dell OptiPlex DCCY Quick Reference Manual

Dell desktop computer setup and quick reference guide.

 
Dell™ OptiPlex™ 760
Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup,
software, and troubleshooting information for your computer. For more
information about your operating system, devices, and technologies, see
the Dell Technology Guide at support.dell.com.
Models DCSM, DCNE, DCCY, and DCTR
w w w . d e l l . c o m | s u p p o r t . d e l l . c o m

Summary of Contents

  • Page 1

    For more information about your operating system, devices, and technologies, see the Dell Technology Guide at support.dell.com. Models DCSM, DCNE, DCCY, and DCTR w w w . d e l l . c o m | s u p p o r t . d e l l . c o m...

  • Page 2

    Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, OptiPlex, and DellConnect are trademarks of Dell Inc.; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license;...

  • Page 3: Table Of Contents

    Contents About Your Computer Desktop — Front View Desktop — Back View Desktop — Back Panel Connectors Mini Tower — Front View Mini Tower — Back View Mini Tower — Back Panel Connectors Small Form Factor — Front View Small Form Factor — Back View Small Form Factor —...

  • Page 4: Table Of Contents

    Tips Power Problems Memory Problems Lockups and Software Problems Dell Technical Update Service Dell Diagnostics Contents ........

  • Page 5: Table Of Contents

    Identifying Drivers Reinstalling Drivers and Utilities Restoring Your Operating System Using Microsoft Using Dell Factory Image Restore Using the Operating System Media Finding Information Getting Help ..... . .

  • Page 6

    Contents...

  • Page 7: About Your Computer, Desktop — Front View

    About Your Computer Desktop — Front View optical drive USB 2.0 connectors (2) power button, power light network-connectivity light headphone connector floppy drive or Media Card Reader (optional) optical-drive eject button hard-drive activity light diagnostic lights (4) microphone connector optional floppy drive eject button About Your Computer...

  • Page 8: Desktop — Back View

    Desktop — Back View expansion-card slots (3) cover release latch power connector About Your Computer air vent padlock rings back-panel connectors...

  • Page 9: Desktop — Back Panel Connectors

    Desktop — Back Panel Connectors parallel connector link-integrity light network-activity light line-in connector VGA video connector DisplayPort connector serial connector network connector line-out connector USB 2.0 connectors (6) eSATA connector About Your Computer...

  • Page 10: Mini Tower — Front View

    Mini Tower — Front View optical drive optional optical drive bay optional floppy drive eject button hard-drive activity light diagnostic lights (4) microphone connector About Your Computer optical-drive eject button floppy drive or Media Card Reader (optional) USB 2.0 connectors (2) power button, power light headphone connector network-connectivity light...

  • Page 11: Mini Tower — Back View

    Mini Tower — Back View power connector expansion-card slots (4) padlock rings back-panel connectors air vent cover release latch About Your Computer...

  • Page 12: Mini Tower — Back Panel Connectors

    Mini Tower — Back Panel Connectors parallel connector link-integrity light network-activity light line-in connector VGA video connector DisplayPort connector About Your Computer serial connector network connector line-out connector USB 2.0 connectors (6) eSATA connector...

  • Page 13: Small Form Factor — Front View

    Small Form Factor — Front View optical drive USB 2.0 connectors (2) diagnostic lights (4) power button, power light headphone connector floppy drive or Media Card Reader (optional) optical-drive eject button network-connectivity light hard-drive activity light microphone connector optional floppy drive eject button About Your Computer...

  • Page 14: Small Form Factor — Back View, Small Form Factor — Back Panel Connectors

    Small Form Factor — Back View padlock rings power connector expansion-card slots (2) Small Form Factor — Back Panel Connectors parallel connector link-integrity light network-activity light line-in connector VGA video connector DisplayPort connector About Your Computer cover release latch back-panel connectors serial connector network connector line-out connector...

  • Page 15: Ultra Small Form Factor — Front View, Ultra Small Form Factor — Back View

    Ultra Small Form Factor — Front View USB 2.0 connectors (2) hard drive activity light air vents optical drive air vents Ultra Small Form Factor — Back View diagnostic lights (4) security cable slot power connector microphone connector power button, power light optical-drive eject button headphone connector cover release knob...

  • Page 16: Ultra Small Form Factor — Back Panel Connectors

    Ultra Small Form Factor — Back Panel Connectors parallel connector network connector line-out connector USB 2.0 connectors (5) DVI video connector diagnostic lights (4) About Your Computer link-integrity light network-activity light line-in connector serial connector power connector...

  • Page 17: Setting Up Your Computer, Quick Setup

    Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Quick Setup NOTE: Some devices may not be included if you did not order them.

  • Page 18

    Setting Up Your Computer...

  • Page 19

    Setting Up Your Computer...

  • Page 20

    Setting Up Your Computer...

  • Page 21

    2 Connect a USB device, such as a keyboard or mouse. NOTICE: Ensure that you connect the network cable to the connector identified with the icon shown in the following illustration. 3 Connect the network cable. NOTICE: Ensure that you connect the modem to the connector identified with the icon shown in the following illustration.

  • Page 22

    5 Connect the power cable(s). NOTE: If you are using an ultra small form factor computer, see "Connecting the AC Power Adapter (Ultra Small Form Factor Only)" on page 23. Setting Up Your Computer...

  • Page 23: Connecting The Ac Power Adapter (ultra Small Form Factor Only)

    6 Press the power buttons on the monitor and the computer. 7 Connect to your network. Connecting the AC Power Adapter (Ultra Small Form Factor Only) 1 Connect the AC power adapter to the power connector on the back of the computer.

  • Page 24

    4 Connect the AC power cable to the power outlet. The AC power adapter has a status light that is off when the adapter is not plugged into the power outlet, and it is green or amber for the following different states: •...

  • Page 25

    Ultra Small Form Factor Cable Cover (Optional) Attaching the Cable Cover 1 Ensure that all external device cables are threaded through the hole in the cable cover. 2 Connect all device cables to the connectors on the back of the computer. 3 Hold the bottom of the cable cover to align the tabs with the slots on the computer’s back panel.

  • Page 26: Installing Your Computer In An Enclosure

    Removing the Cable Cover 1 If a security device is installed in the security cable slot, remove the device. 2 Slide the release button, grasp the cable cover, and slide the cover sideways as shown until it stops, and then lift the cable cover up and away. Installing Your Computer in an Enclosure Installing your computer in an enclosure can restrict the airflow and impact your computer’s performance, possibly causing it to overheat.

  • Page 27

    • Leave a 10.2-cm (4-in) minimum clearance on all sides of the computer that have air vents to permit the airflow required for proper ventilation. • If your enclosure has doors, the doors need to be of a type that allows at least a 30-percent airflow through the enclosure at the front and at the back.

  • Page 28: Connecting To The Internet, Setting Up Your Internet Connection

    Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection.

  • Page 29

    NOTE: If you cannot connect to the Internet, see the Dell Technology Guide. If you have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later.

  • Page 30: Transferring Information To A New Computer

    5 Click the appropriate option under How do you want to connect to the Internet?, and click Next. 6 Use the setup information provided by your ISP to complete the setup. Transferring Information to a New Computer ® Microsoft Windows Vista 1 Click the Windows Vista Start button and settings→...

  • Page 31

    Running the Files and Settings Transfer Wizard With the Operating System Media NOTE: This procedure requires the Operating System media. This media is optional and may not be included with certain computers. To prepare a new computer for the file transfer: 1 Open the Files and Settings Transfer Wizard: click Start→...

  • Page 32

    Running the Files and Settings Transfer Wizard Without the Operating System Media To run the Files and Settings Transfer Wizard without the Operating System media, you must create a wizard disk that will allow you to create a backup image file to removable media. To create a wizard disk, use your new computer with Windows XP and perform the following steps: 1 Open the Files and Settings Transfer Wizard: click Start→...

  • Page 33

    #154781 (What Are The Different Methods To Transfer Files From My Old Computer To My New Dell™ Computer Using the Microsoft Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. ® ®...

  • Page 34

    Setting Up Your Computer...

  • Page 35: Specifications

    Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start→ Help and Support and select the option to view information about your computer. Processor Processor type Level 2 (L2) cache System Information Chipset DMA channels Interrupt levels...

  • Page 36

    Memory (continued) Memory capacities Minimum memory Maximum memory Video Type: Integrated Discrete Audio Type Expansion Bus Bus type Bus speed Specifications 512-MB, 1-GB, 2-GB, 3-GB, or 4-GB non-ECC 512 MB 4 GB Intel integrated video up to 256-MB video memory (shared) at total system memory of greater than 512 MB PCI Express x16 slot can support either a PCI Express card or a DVI graphics card (for dual-monitor...

  • Page 37

    Cards PCI (without riser card) mini tower desktop small form factor PCI (with riser card) desktop PCI Express x1 mini tower PCI Express x16 (without riser card) mini tower desktop and small form factor PCI Express x16 (with riser card) desktop computer NOTE: The PCI Express x16 slot is disabled when a display is connected to the built-in...

  • Page 38

    Drives (continued) 3.5-inch drive bay mini tower and desktop 3.5-inch slimline bay small form factor 3.5-inch D-module bay ultra small form factor Internally accessible: 3.5-inch SATA drive bays mini tower desktop, small form factor, and ultra small form factor Available devices: 3.5-inch SATA hard drives mini tower desktop, small form factor, and...

  • Page 39

    Connectors External connectors: Audio back panel front panel eSATA Network adapter Parallel Serial front panel back panel Video mini tower, desktop, and small form factor ultra small form factor System board connectors: mini tower and desktop small form factor connector size connector data width (maximum) two connectors for line-in/ microphone and...

  • Page 40

    Connectors (continued) PCI Express x1 mini tower connector size connector data width (maximum) PCI Express x16 mini tower, desktop, and small form factor connector size connector data width (maximum) Serial ATA mini tower desktop and small form factor ultra small form factor connector size Memory mini tower, desktop, and small...

  • Page 41

    Connectors (continued) Processor fan mini tower, desktop, and small form factor ultra small form factor Hard-drive fan small form factor ultra small form factor Front panel control Processor Power 12V Power Controls and Lights Front of computer: Power button Power light Drive activity light Network connectivity light green light —...

  • Page 42

    Controls and Lights (continued) Diagnostic lights Back of the computer: Link integrity light on integrated network adapter Network activity light on integrated network adapter Power DC power supply: Wattage mini tower desktop small form factor ultra small form factor Maximum heat dissipation (MHD) mini tower desktop...

  • Page 43

    Power (continued) Voltage (see the safety information that shipped with your computer for important voltage setting information) mini tower desktop small form factor ultra small form factor Coin-cell battery Physical Height mini tower desktop small form factor ultra small form factor Width mini tower desktop...

  • Page 44

    Physical (continued) Weight mini tower desktop small form factor ultra small form factor Environmental Temperature: Operating Storage Relative humidity (noncondensing) Maximum vibration: Operating Storage Maximum shock: Operating Storage Altitude: Operating Storage Airborne contaminant level Specifications 12.7 kg (28.0 lb) 10.4 kg (23 lb) 7.4 kg (16.4 lb) without cable cover —...

  • Page 45: Troubleshooting, Using The Hardware Troubleshooter

    Always unplug your computer from the electrical outlet before opening the cover. NOTE: For detailed troubleshooting information, including responding to system messages, see your Service Manual on support.dell.com. Using the Hardware Troubleshooter To start the Hardware Troubleshooter to resolve hardware incompatibility: ®...

  • Page 46: Tips, Power Problems

    If the display is connected and powered on, see (see your Service Manual at support.dell.com). F T H E P O W E R L I G H T I S B L I N K I N G G R E E N Press a key on the keyboard, move the mouse, or press the power button to resume normal operation.

  • Page 47: Memory Problems

    • Run the Dell Diagnostics (see "Dell Diagnostics" on page 50). F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S •...

  • Page 48: Lockups And Software Problems

    "Memory" on page 35. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 50). Lockups and Software Problems The computer does not start up N S U R E T H A T T H E P O W E R C A B L E I S F I R M L Y C O N N E C T E D T O T H E C O M P U T E R A N D T O...

  • Page 49: Dell Technical Update Service

    • The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate. If you are unable to get a response by pressing a —...

  • Page 50: Dell Diagnostics

    Starting the Dell Diagnostics From the Dell Drivers and Utilities Media NOTE: The Dell Drivers and Utilities media is optional and may not ship with your computer. 1 Insert the Drivers and Utilities media.

  • Page 51

    6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version that is appropriate for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you want to run, and follow the instructions on the screen. Troubleshooting...

  • Page 52

    Troubleshooting...

  • Page 53: Reinstalling Software, Drivers, Identifying Drivers

    Reinstalling Software Drivers Identifying Drivers 1 Locate the list of devices for your computer. ® Microsoft Windows Vista Click the Windows Vista Start button™ Computer. Click Properties→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue;...

  • Page 54: Reinstalling Drivers And Utilities

    NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to a Previous Device Driver Version...

  • Page 55

    4 When you see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window.

  • Page 56: Restoring Your Operating System

    • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. The program permanently deletes all data on the hard drive and removes any programs installed after you received the computer.

  • Page 57

    Using Microsoft Windows NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore Windows Vista: 1 Click Start 2 In the Start Search box, type System Restore and press <Enter>.

  • Page 58: Using Dell Factory Image Restore

    Dell Factory Image Restore (Windows Vista Only) 1 Turn on the computer. 2 When the Dell logo appears, press <F8> several times to access the Vista Advanced Boot Options Window. 3 Select Repair Your Computer. The System Recovery Options window appears.

  • Page 59

    10 Click Finish to restart the computer. Dell PC Restore (Windows XP Only) 1 Turn on the computer. During the boot process, a blue bar with www.dell.com appears at the top of the screen. 2 Immediately upon seeing the blue bar, press <Ctrl><F11>.

  • Page 60: Using The Operating System Media

    NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC Restore utility from your computer. After you have removed Dell PC Restore, you will not be able to use it to restore your computer operating system. It is recommended that you do not remove PC Restore from your computer, even to gain additional hard drive space.

  • Page 61

    Dell Drivers and Utilities media to load any required drivers. NOTE: Depending on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. Reinstalling Windows The reinstallation process can take 1 to 2 hours to complete.

  • Page 62

    Reinstalling Software...

  • Page 63: Finding Information

    Code is located on your computer. • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop System Software (DSS) • Readme files NOTE: Readme files may be included on...

  • Page 64

    Service Manual The Service Manual for your computer can be found at support.dell.com. Dell Technology Guide The Dell Technology Guide is available at support.dell.com. Microsoft ® Windows ® License Label Your Microsoft Windows License is located on your computer.

  • Page 65: Getting Help, Obtaining Assistance

    51 for information and procedures that pertain to the problem your computer is experiencing. 2 See "Dell Diagnostics" on page 50 for procedures on how to run Dell Diagnostics. 3 Fill out the "Diagnostics Checklist" on page 70.

  • Page 66: Technical Support And Customer Service, Dellconnect, Online Services

    Dell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell's support service, see "Before You Call" on page 69, and then see the contact information for your region or go to support.dell.com. DellConnect™...

  • Page 67: Autotech Service, Automated Order-status Service, Problems With Your Order

    "Contacting Dell" on page 71. Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order.

  • Page 68: Product Information, Returning Items For Warranty Repair Or Credit

    If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell"...

  • Page 69: Before You Call

    Service Tag (located on the back or bottom of your computer). Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 70). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be...

  • Page 70

    Address: Phone number: Service Tag (bar code on the back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No...

  • Page 71: Contacting Dell

    To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com, and verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 2 Click Contact Us on the left side of the page, and select the appropriate service or support link based on your need.

  • Page 72

    Getting Help...

  • Page 73: Index

    66 Technical Update Service, 49 Dell Diagnostics, 50 starting from the Drivers and Utilities media, 50 starting from your hard drive, 50 Dell Factory Image Restore, 58 Dell Technology Guide, 64 DellConnect, 66 Desktop System Software, 63 diagnostics Dell, 50...

  • Page 74

    Drivers and Utilities, 63 operating system, 63 memory troubleshooting, 47 networks, 23 connecting, 23 operating system Dell Factory Image Restore, 58 media, 60 reinstalling, 63 System Restore, 56 Operating System media, 63 operating system product key, 64 Index phone numbers, 71...

  • Page 75

    9, 12, 14, front, 10, 13, 15 warranty information, 64 Windows License label, 64 Windows Vista Dell Factory Image Restore, 58 Device Driver Rollback, 54 Program Compatibility wizard, 48 reinstalling, 63 returning to a previous device driver version, 54...

  • Page 76

    Windows XP Device Driver Rollback, 54 Files and Settings Transfer Wizard, 30 reinstalling, 63 returning to a previous device driver version, 54 setting up Internet connection, 29 System Restore, 56-57 wizards Files and Settings Transfer Wizard, 30 Program Compatibility wizard, 48 Index...

Comments to this Manuals

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  • JohnnyB May 30, 2014 11:09:
    thanks you for this manual for my desktop
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