Solving Multibay Problems - HP dc5100 - Microtower PC Service & Reference Manual

Solving Hard Drive Problems (Continued)
Problem
Parallel ATA (PATA) hard
drive does not perform
optimally.
Computer will not start.
Computer seems to be
locked up.

Solving MultiBay Problems

Solving MultiBay Problems
Problem
Drive not found.
D–10
Cause
Using the wrong cable
for the drive type.
Both slow and fast
UATA devices are on
the same data cable.
Hard drive is damaged.
Program in use has
stopped responding to
commands.
Cause
You attempted to hot
plug a removable
hard drive that has
DriveLock security
enabled. (This feature
supported on select
models only.)
MultiBay is hidden in
Computer Setup.
376220-001
Solution
Reinstall the second Ultra ATA hard
drive using an 80-conductor cable
(standard on select models.)
Connect slower UATA devices to a
separate data cable connected to
the secondary IDE (ATA) controller.
Observe the beeps and LED lights
on the front of the computer. See
Appendix C "POST Error
Messages".
1. Attempt the normal Windows
"Shut Down" procedure.
2. Press the power button for
four or more seconds to turn off
the power.
3. Restart the computer using the
power button.
Solution
Shut down Windows and turn off
the computer. Insert the drive into
the MultiBay, if it is not already
inserted. Turn on the computer.
Enter Computer Setup and set
MultiBay to Device Available in
Security > Device Security.
Service Reference Guide, dc5100