Diagnosing the Problem
Operating System Information You Need
Be sure that you have the following operating system information available before
contacting your authorized service provider. If possible, gather this information about
the last working version and the current version.
IMPORTANT: This section provides general operating system information for several servers.
Some information covered may not apply to your specific server. You may need to modify
some of the examples or procedures in this section for your work environment. Always refer to
your operating system software documentation, server user documentation, and maintenance
and service guide for information on procedures, software tools, and operating systems
supported by and specific to your server.
Operating system information outlined in this section:
•
Microsoft operating systems
•
Linux operating systems
•
Novell NetWare operating systems
•
Caldera and SCO operating systems
•
IBM OS/2 operating systems
•
Sun Solaris operating systems
•
Banyan VINES operating systems
•
SQL Server software
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HP Servers Troubleshooting Guide