Dell OptiPlex DCM Setup And Quick Reference Manual page 14

12 Setup and Quick Reference Guide
Dell provides a number of tools to help you if your system does not perform as
expected. For the latest troubleshooting information available for your system, see
the Dell support website at http://support.dell.com. You can also find descriptions
of Dell troubleshooting tools in the section titled "Getting Help" in your online User's
Guide.
If computer problems occur that require help from Dell, write a detailed description of
the error, beep codes, or diagnostic light patterns; record your Express Service Code
and Service Tag Number below; and then contact Dell from the same location as your
computer.
See "Finding Information and Assistance" on page 5 for an example of the express
service code and service tag numbers.
Express Service Code:___________________________
Service Tag Number:___________________________
Your computer includes the following tools that can help you solve a problem when
no other online tools are available.
D D
ELL IAGNOSTICS
computer and help to identify the cause of computer problems. For more
information, see "Running the Dell Diagnostics" on page 13.
S L — Located on the front of the computer, these lights can
YSTEM IGHTS
indicate a computer problem. For more information, see your User's Guide.
D L
IAGNOSTIC IGHTS
can indicate a computer problem. For more information, see your User's
Guide.
S M
YSTEM ESSAGES
of current or possible failure. For more information, see your User's Guide.
B C — A series of audible beep codes emitted by your computer
EEP ODES
can help identify a problem. For more information, see your User's Guide.
To use the Dell OptiPlex ResourceCD while you are running the Microsoft
®
Windows operating system, perform the following steps.
NOTE: To access device drivers and user documentation, you must use the
ResourceCD while you are running Windows.
— The Dell Diagnostics test various components in your
— Located on the back of the computer, these lights
— The computer reports these messages to warn you
®