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When a jam occurs, the message window on the control panel dis-
plays one of four messages: MISFEED JAM, INNER JAM, OUTER
JAM, or DRUM JAM. Frequent jams in any area indicate that area
should be checked, repaired, or cleaned. Repeated jams may also
happen if you're using the wrong weight print media.
n
Misfeed jams occur in the standard cassette or optional lower
input feeder. A misfeed jam may be as simple as a sheet of media
not being picked, or it may be that the media was picked but not
fed properly. Access to this area is through the cassette slot.
n
Inner jams occur in the transfer drum/transfer unit area. This type
of jam means that the media did not make it to the paper exit
area. Access to this area is through the printer's rear cover.
n
Outer jams occur in the fuser/media exit area. Jams of this type
usually means that media is stuck in the fuser/exit roller area.
Access to this area is through the printer's top cover.
n
Drum jams occur if the media winds around the transfer drum.
Access to this area is through the printer's rear cover.
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