What Are You Looking For?
• Service Tag and Express Service Code
• Microsoft Windows License Label
• Solutions — Troubleshooting hints and tips, articles
from technicians, online courses, frequently asked
questions
• Community — Online discussion with other Dell
customers
• Upgrades — Upgrade information for components, such
as memory, the hard drive, and the operating system
• Customer Care — Contact information, service call and
order status, warranty, and repair information
• Service and support — Service call status and support
history, service contract, online discussions with
technical support
• Reference — Computer documentation, details on my
computer configuration, product specifications, and
white papers
10
Finding Information
Find It Here
Service Tag and Microsoft Windows License
These labels are located on
• Use the Service Tag to
identify your computer
when you use
support.dell.com or
contact technical
support.
• Enter the Express Service Code to direct your call when
contacting technical support.
Dell Support Website — support.dell.com
NOTE:
Select your region to view the appropriate support
site.
NOTE:
Corporate, government, and education customers
can also use the customized Dell Premier Support website
at premier.support.dell.com. The website may not be
available in all regions.
the bottom of
your computer.