Troubleshooting - ZyXEL Communications P-791R Quick Start Manual

PROBLEM
None of the LEDs turn
on when you turn on
the Prestige.
Cannot access the
Prestige from the LAN.
Cannot ping any
computer on the LAN.
Cannot access the
Internet.
Prestige 791R
Make sure that you have the correct power adapter connected to the Prestige and
plugged in to an appropriate power source. Check all cable connections.
If the LEDs still do not turn on, you may have a hardware problem. In this case, you
should contact your local vendor.
Check the cable connection between the Prestige and your computer or hub.
Ping the Prestige from a LAN computer. Make sure your computer Ethernet adapter is
installed and functioning properly.
If the LAN LEDs are all off, check the cable connections between the Prestige and your
LAN computers.
Verify that the IP address, subnet mask of the Prestige and the LAN computers are in
the same IP address range.
Verify the Internet connection settings in the WAN screen.
Make sure you entered the correct user name and password.

Troubleshooting

CORRECTIVE ACTION
14