Additional Information; Troubleshooting 1 - Pioneer VSX-1021-K Operating Instructions Manual

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Additional information

Additional information

Troubleshooting 1

Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Sometimes the trouble may lie in
another component. Investigate the other components and electrical appliances being used. If the
trouble cannot be rectified even after exercising the checks listed below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
! If the unit does not operate normally due to external effects such as static electricity disconnect the
power plug from the outlet and insert again to return to normal operating conditions.
Power
Symptom
The power does not turn on.
Power cannot be turned off. (ZONE 2 ON
is displayed.)
The receiver suddenly switches off or the
iPod iPhone iPad indicator blinks.
During loud playback the power suddenly
switches off.
The unit does not respond when the but-
tons are pressed.
AMP ERR blinks in the display, then the
power automatically switches off. The
ADVANCED MCACC blinks and the power
does not turn on.
70
En
Remedy
Make sure that the power cord is plugged in to an active power
outlet.
Try disconnecting from the power outlet, then plugging back in.
Press the remote control's ZONE 2, then press u RECEIVER to
switch the Zone 2 off.
Check that there are no loose strands of speaker wire touching
the rear panel or another set of wires. If so, re-attach the speaker
wires, making sure there are no stray strands.
The receiver may have a serious problem. Disconnect from the
power and call a Pioneer authorized independent service com-
pany.
Turn down the volume.
Lower the 63 Hz and 125 Hz equalizer levels in the Manual MCACC
setup on page 60 .
Switch on the digital safety feature. While holding down ENTER on
the front panel, press u STANDBY/ON to set this receiver to the
standby mode. Use TUNE i/j to select D.SAFETY cOFFd, and
then use PRESET k/l to select 1 or 2 (select D.SAFETY cOFFd
to deactivate this feature). If the power switches off even with 2
switched on, turn down the volume. With 1 or 2 on, some features
may be unavailable.
Try switching the receiver off, then back on again.
Try disconnecting the power cord, then connect again.
The receiver may have a serious problem. Do not try switching the
receiver on. Unplug the receiver from the wall and call a Pioneer
authorized independent service company.
Symptom Remedy
The receiver suddenly switches off or the There is a problem with the receiver's power unit or fan. Try turning
FL OFF indicator blinks. on the power. If the same thing happens, the receiver is damaged.
Unplug the receiver from the wall and call a Pioneer authorized
independent service company. (Other symptoms may appear when
the power is turned on.)
OVERHEAT blinks in the display or AMP Allow the unit to cool down in a well-ventilated place before switch-
OVERHEAT and the FL OFF indicator flash ing back on.
and the power turns off.
Wait at least 1 minute, then try turning the power on again.
OVERHEAT shows in the display and the The temperature within the unit has exceeded the allowablevalue.
power turns off. Try moving the unit for better ventilation (see page 2).
Lower the volume level.
The receiver suddenly power off or The power unit is damaged. Unplug the receiver from the wall and
ADVANCED MCACC flashes. call a Pioneer authorized independent service company.
No sound
Symptom Remedy
No sound is output when an input func- Check the volume, mute setting (press MUTE) and speaker setting
tion is selected. (press SPEAKERS).
No sound is output from the front speak-
Make sure the correct input function is selected.
ers.
Check that the MCACC setup microphone is disconnected.
Make sure the correct input signal is selected (press SIGNAL SEL).
Note that when Fixed PCM ON is selected, you won't be able to
hear any other signal format (see Setting the Audio options on
page 46 ).
Check that the source component is connected properly (see Con-
necting your equipment on page 11 ).
Check that the speakers are connected properly (see Connecting
the speakers on page 13 ).
No sound from the surround or center Check that the Stereo listening mode or the Front Stage Surround
speakers. Advance mode isn't selected; select one of the surround listening
modes (see Listening in surround sound on page 35 ).
Check that the surround/center speakers are not set to NO (see
Speaker Setting on page 64 ).
Check the channel level settings (see Channel Level on page 65 ).
Check the speaker connections (see Connecting the speakers on
page 13 ).