Troubleshooting - Konica Minolta Magicolor 5550 Reference Manual

Troubleshooting

Symptom
The setting in the saved
presets are not applied.
Media type error appears.
The printer stops respond-
ing.
Checking the version num-
ber of the printer driver and
PPD file.
The dialog box displays
incorrectly after you select
another manufacture's
printer and then select the
magicolor 5570(5550)
again.
The custom paper size is
different from the size that
was set.
When printing 2 pages on a
single sheet of paper, the
pages are not centered on
the paper.
Troubleshooting
Solution
Depending on the functions selected for the
printer, some preset settings are not saved.
If a media type, such as "Transparency," is
specified for Tray 1, Tray 2, Tray 3 or Tray 4,
a media type error appears and the printer
stops. Be sure to specify a media type sup-
ported by Tray 1, Tray 2, Tray 3 and Tray 4.
Depending on the operating system, some
paper size and paper type combinations are
not permitted. If the job was sent with an
incorrect combination of settings, the printer
stops responding. Be sure to print with the
correct combination of paper size and paper
type settings.
For Mac OS X 10.4:
Select the printer from Printer Setup Util-
ity, and then click Show Info in the Print-
ers menu. In the pop-up menu of the
Printer Info dialog box, select Name &
Location.
Close the Print dialog box, and then open it
again.
Depending on the operating system, the cus-
tom paper size settings may change slightly
(for example, 5.80" may change to 5.79").
Depending on the operating system, the
pages are not centered on the paper when
printing two pages on a single sheet of paper
with the following paper sizes.
Legal, Letter Plus, Foolscap, Government
Legal, Statement, Folio
43