Troubleshooting - TRENDnet TU2-H5PI - QUICK Quick Installation Manual

Troubleshooting

Q1: Can I connect or disconnect the USB cable while the computer is on?
A1:
Yes, you can connect or disconnect the USB cable, or any external USB
device while the computer is on because the USB interface is Plug-and-Play and
hot-pluggable.
Q2: I have a USB 1.1 cable. Can it work with USB 2.0 devices?
A2:
Yes, it works but it may cause problems when connecting high-speed USB 2.0
external peripherals. Therefore it is recommended that you use a certified USB 2.0
cable.
Q3: After successfully installing the TU2-H5PI USB 2.0 PCI Adapter, I connected
my external USB device to the USB port, but it doesn't seem to work. What should
I do?
A3:
If you have an external AC power adapter that came with the external USB
device, connect the AC power adapter to the device and power on the device.
Also make sure that you have installed the correct driver for your external USB
device.
Q4: How do I install the TU2-H5PI on my Windows 98SE computer?
A4:
Follow the instructions below:
1. Follow steps 1-7 in Section 2 How to Install.
2. When the computer boots up, the Found New Hardware wizard appears.
Click Next.
3. When the Insert Disk window appears, insert your Windows 98SE CD into
your CD-ROM drive and then click OK.
4. Click Finish.
5. Repeat steps 1-4.
6. Connect USB devices to the USB ports.
If you still encounter problems or have any questions regarding the TU2-H5PI, please
contact TRENDnet's Technical Support Department.
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