Limited Warranty - TRENDnet TEW-638PAP User Manual

Limited Warranty
TRENDnet warrants its products against defects in material and workmanship, under normal use and
service, for the following lengths of time from the date of purchase.
TEW‐638PAP – 3 Years Warranty
AC/DC Power Adapter, Cooling Fan, and Power Supply carry 1 year warranty.
If a product does not operate as warranted during the applicable warranty period, TRENDnet shall
reserve the right, at its expense, to repair or replace the defective product or part and deliver an
equivalent product or part to the customer. The repair/replacement unit's warranty continues from the
original date of purchase. All products that are replaced become the property of TRENDnet. Replacement
products may be new or reconditioned. TRENDnet does not issue refunds or credit. Please contact the
point‐of‐purchase for their return policies.
TRENDnet shall not be responsible for any software, firmware, information, or memory data of customer
contained in, stored on, or integrated with any products returned to TRENDnet pursuant to any warranty.
There are no user serviceable parts inside the product. Do not remove or attempt to service the
product by any unauthorized service center. This warranty is voided if (i) the product has been modified
or repaired by any unauthorized service center, (ii) the product was subject to accident, abuse, or
improper use (iii) the product was subject to conditions more severe than those specified in the manual.
Warranty service may be obtained by contacting TRENDnet within the applicable warranty period and
providing a copy of the dated proof of the purchase. Upon proper submission of required documentation
a Return Material Authorization (RMA) number will be issued. An RMA number is required in order to
initiate warranty service support for all TRENDnet products. Products that are sent to TRENDnet for RMA
service must have the RMA number marked on the outside of return packages and sent to TRENDnet
prepaid, insured and packaged appropriately for safe shipment. Customers shipping from outside of the
USA and Canada are responsible for return shipping fees. Customers shipping from outside of the USA
are responsible for custom charges, including but not limited to, duty, tax, and other fees.
WARRANTIES EXCLUSIVE: IF THE TRENDNET PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, THE
CUSTOMER'S SOLE REMEDY SHALL BE, AT TRENDNET'S OPTION, REPAIR OR REPLACE. THE FOREGOING
WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED
OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR OTHERWISE, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TRENDNET NEITHER
ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN
CONNECTION WITH THE SALE, INSTALLATION MAINTENANCE OR USE OF TRENDNET'S PRODUCTS.
TRENDNET SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE
THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY
THIRD PERSON'S MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS
TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.
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