What To Do If - Motorola V51 User Manual

You can't switch your
phone on
You can't make calls
You can't receive calls
Your phone won't
unlock
Your PIN is blocked
Your PIN2 is blocked
Your SIM card won't
work

What to do if...

Check the battery. Is it charged, properly fitted and are the
contacts clean and dry? See
Information
on page 17.
Check the signal strength meter in the display. If the signal is
weak, move to an open space or, if you are in a building, move
closer to a window.
Check the Network Selection settings. Try Manual Selection, or
try another network. See
Check your Operator coverage map.
Is Restricted displayed? Check the Call Barring and Fixed
Dialling settings.
Has the call charge limit been reached? Use your PIN2 code to
reset the limit or contact your Service Provider. See
Charge Limit
on page 79.
Has a new SIM card been inserted? Check that no new
restrictions have been imposed.
Check the signal strength meter in the display. If the signal is
weak, move to an open space or, if you are in a building, move
closer to a window.
Check the Call Diversion and Call Barring settings.
Check the Ringer and VibraCall™ settings. If both are off, there
is no audible alert. See '
Have you inserted a new SIM card? Enter the new PIN code.
Entering Your SIM Card PIN Code
See
Do you have a replacement phone? Enter the default phone
unlock code - 1234.
Have you forgotten the unlock code? Press
unlock code (you will need your security code).
Enter the PIN unblocking code supplied with your SIM card (see
Unblocking Your Phone
Enter the PIN2 unblocking code supplied with your SIM card
Change SIM PIN2 Code
(see
Is the card inserted the right way round? See
Insertion/Removal
on page 20.
Is the gold chip visibly damaged or scratched? Return the card
to your Service Provider.
Check the SIM contacts. If they are dirty, clean them with an
antistatic cloth.
Important Battery
Network Search
on page 75.
Ring or Vibrate'.
j
on page 21.
on page 71.)
on page 71.)
SIM Card
Set Total
to change the
What to do if... 89