Installation Problems - Canon Laser Shot LBP3300 User Manual

Installation Problems

If "USB Class Driver" and "LBP3300 Printer Driver" cannot be installed properly,
perform the following procedure to check problems.
NOTE
For details on problems on the network installation, see "Chapter 4 Troubleshooting" in
Network Guide.
7
7-38

Installation Problems

[Canon Printer
Uninstaller] is displayed
in [All Programs] ([Programs]
for Windows 98/Me/2000)
from the [Start] menu.
Cannot
uninstall
Yes
Uninstall the CAPT software with
Uninstaller. See "Uninstalling the
CAPT Software," on p. 3-79.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-5.
Cannot install
Uninstall the CAPT software with
Uninstaller. See "Uninstalling the
CAPT Software," on p. 3-79.
"Canon LBP3300" is
displayed in [Add or Remove
Programs] ([Add/Remove Programs
Properties] for Windows 98/Me;
[Add/Remove Programs]
No
for Windows 2000).
Yes
Delete "Canon LBP3300" from [Add
or Remove Programs] ([Add/Remove
Programs Properties] for Windows
98/Me; [Add/Remove Programs] for
Windows 2000). See "When
Uninstallation Fails," on p. 7-39.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-5.
Cannot install
[Canon Printer Uninstaller] is
displayed in [All Programs]
([Programs] for Windows
98/Me/2000) from the [Start] menu.
Yes
Cannot
uninstall
Uninstall the CAPT software with
Uninstaller. See "Uninstalling the
CAPT Software," on p. 3-79.
Uninstall the USB class driver. See
"Uninstalling the USB Class
Driver," on p. 7-41.
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-5.
Uninstall the USB class driver. See
"Uninstalling the USB Class
Driver," on p. 7-41.
No
Install the CAPT software again.
See "Installing the CAPT
Software," on p. 3-5.
"Canon LBP3300" is displayed in [Add
or Remove Programs] ([Add/Remove
Programs Properties] for Windows
No
98/Me; [Add/Remove Programs] for
Windows 2000).
Yes
Delete "Canon LBP3300" from [Add
or Remove Programs] ([Add/Remove
Programs Properties] for Windows
98/Me; [Add/Remove Programs] for
Windows 2000). See "When
Uninstallation Fails," on p. 7-39.
No