Brother MFC-J625DW Basic User's Manual page 88

Error Message
Unable to CleanXX
Unable to Init.XX
Unable to PrintXX
Unable to ScanXX
Unusable Device
Disconnect device from
front connector & turn
machine off & then on
(MFC-J625DW)
Unusable Device
Please Disconnect
USB Device.
(MFC-J625DW)
Wrong Ink Color
Wrong Paper Size
74
Cause
The machine has a mechanical
problem.
—OR—
A foreign object such as a paper clip or
ripped paper is in the machine.
A broken device has been connected
to the USB direct interface.
A USB device or USB Flash memory
drive that is not supported has been
connected to the USB direct interface.
For more information, visit us at
http://solutions.brother.com/.
A color ink cartridge has been installed
in the Black ink cartridge position.
The Paper Size setting does not
match the size of paper in the tray. Or,
you did not set the paper guides in the
tray to the indicators for the paper size
you are using.
Action
Open the scanner cover and remove
any foreign objects and paper scraps
from inside the machine. If the error
message continues, see Transferring
your faxes or Fax Journal report
(MFC-J625DW only) uu page 75
before disconnecting the machine so
you will not lose any important
messages. Then, disconnect the
machine from the power for several
minutes and reconnect it.
Unplug the device from the USB direct
interface. Press Stop/Exit to return to
Ready mode. Then press
On/Off to turn the machine off
and then on again.
Unplug the device from the USB direct
interface. Turn the machine off and
then on again.
Check which ink cartridges are not
matched by color to their ink cartridge
positions and move them to their
proper positions.
1 Check that the paper size you
choose matches the size of paper
in the tray.
2 Make sure you loaded the paper in
a Portrait position, by setting the
paper guides at the indicators for
your paper size.
3 After you have checked the paper
size and the paper position, press
Black Start or Color Start.