Brother MFC-9125CN User Manual page 163

Error Message
No Response/Busy
No Toner
No Waste Toner
Out of Memory
Print Unable XX
Print Unable 1A
Protected Device
(MFC-9325CW only)
Cause
The number you dialed does not
answer or is busy.
The toner cartridge or the drum
unit and toner cartridge assembly
is not installed properly.
The waste toner box is not
installed properly.
The machine's memory is full.
The machine has a mechanical
problem.
One of the issues that can cause
this error is that condensation
may form inside the machine after
a room temperature change.
The protect switch of the USB
Flash memory drive is on.
Troubleshooting and routine maintenance
Action
Verify the number and try again.
Re-install the toner cartridge or the drum unit
that is indicated on the LCD.
Re-install the waste toner box. (See
Replacing the waste toner box on page 185.)
Fax sending or copy operation in
progress
Do one of the following:
 Press Black Start or Color Start to send
or copy the scanned pages.
 Press Stop/Exit and wait until the other
operations in progress finish, and then try
again.
Clear the data from the memory. (See

Out of memory message on page 45 or
page 92.)
Print operation in process
Do one of the following:
Reduce print resolution. (See Advanced

tab in the Software User's Guide on the
-
CD ROM.)
 Clear the faxes from the memory. (See
Out of memory message on page 92.)
Do one of the following:
 Disconnect the machine from the power
for several minutes, then reconnect it.
(The machine can be turned off for
approximately 60 hours without losing
faxes stored in the memory. See
Transferring your faxes or Fax Journal
report on page 150.)
 If the problem continues, call Brother
Customer Service.
Turn the power switch off and fully open the
top cover. Leave the machine off and open
for 30 minutes to remove any condensation
from inside the machine, then close the top
cover and turn it on again. If this does not
clear the error, call Brother Customer
Service.
Turn off the protect switch of the USB Flash
memory drive.
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