AMX Modero ViewPoint MVP-8400i Operation/Reference Manual
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AMX Modero ViewPoint MVP-8400i Operation/Reference Manual

AMX Modero ViewPoint MVP-8400i Operation/Reference Manual

Wireless touch panel with intercom
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Operation/Reference Guide
MVP-8400i
®
®
Modero
ViewPoint
Wireless Touch Panel with Intercom
MVP-BP Power Pack
NXA-CFSP Compact Flash Card
To u ch P a n e l s & A c c e ss or i e s
L a s t Re v is e d: 12 /1 9 /20 0 8

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Summary of Contents for AMX Modero ViewPoint MVP-8400i

  • Page 1 MVP-BP Power Pack NXA-CFSP Compact Flash Card To u ch P a n e l s & A c c e ss or i e s L a s t Re v is e d: 12 /1 9 /20 0 8...
  • Page 2 RMA number. AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost savings, incidental damages, or consequential damages. AMX is not liable for any claim made by a third party or by an AMX Dealer for a third party.
  • Page 3 Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 5: Table Of Contents

    Wireless Settings Page - Wireless Access Overview ..........20 Hot Swapping ....................... 20 Configuring a Wireless Network Access ..............21 Step 1: Configure the Panel’s Wireless IP Settings ..........21 Wireless communication using a DHCP Address ............21 Wireless communication using a Static IP Address............22...
  • Page 6 Using the Site Survey tool ..................... 22 Step 2: Configure the Card’s Wireless Security Settings ........24 Configuring the Modero’s wireless card for unsecured access to a WAP200G ..... 25 Configuring the Modero’s wireless card for secured access to a WAP200G ....27 Automatically set SSID ....................
  • Page 7 Overview ......................101 Button Assignments ..................... 101 Page Commands ....................101 Programming Numbers..................107 RGB triplets and names for basic 88 colors ..............107 Font styles and ID numbers..................109 Border styles and Programming numbers ..............110 "^" Button Commands ..................112 Miscellaneous MVP Strings back to the Master ............
  • Page 8 Configuring your G4 Touch Panel for USB Communication ........175 Step 1: Setup the Panel and PC for USB Communication..........175 Step 2: Confirm the Installation of the USB Driver on the PC ........176 How to Upload a Certificate File................177 Appendix C: Troubleshooting .................179...
  • Page 9 Panel Doesn’t Respond to Touches................182 Batteries Will Not Hold or Take a Charge ..............182 Modero Panel Isn’t Appearing in The Online Tree Tab ..........183 MVP Can’t Obtain a DHCP Address ................183 My WEP Doesn’t Seem to Be Working................ 183 NetLinx Studio Only Detects One of My Connected Masters ........
  • Page 10 Table of Contents MVP-8400i Modero Viewpoint Wireless Touch Panels...

  • Page 11: Mvp-8400I Modero Viewpoint Wireless Touch Panel With Intercom

    AMX G4 graphics technology, making them compatible with AMX’s TPDesign4 Touch Panel Design program. MVP panels utilize two IR frequencies (38 KHz and 455 KHz) as well as 2 additional user-defined IR libraries, on 4 IR ports. MVP panels feature programmable firmware that can be upgraded via either the wireless interface card or the mini-USB port.

  • Page 12: Specifications

    • Constant current draw: 1.3 A @ 12 VDC • Startup current draw: 1.9 A @ 12 VDC • If panel is mounted onto a TDS or WDS, add 0.1 A to the above figures. Power Requirement Panel while charging batteries: (while charging): •...
  • Page 13 Power connector: • 2.1mm barrel-style power jack, for use with the included PS4.4 power supply. Stylus slot: • Illuminated slot where the included stylus is stored, located on the left side of the MVP. External Buttons: • Nine programmable pushbuttons (four located on the left of the LCD and five located on the right in a joystick configuration).
  • Page 14 • Button variable text range: 1 - 4000 (per address port) • Button states range: 1 - 256 (General Button; 1 = Off State, 2 = On State) • Level range: 1 - 600 (default level value 0-255, can be set up to 1-65535) •...

  • Page 15: Mvp-Bp Power Pack

    2. Press down on the traction grooves to slide the battery compartment cover (away from the metal plate), to open the battery compartment. 3. Insert the MVP-BP(s) so that the connector makes contact with the battery pins at the end of the battery slot as shown in FIG. 4.
  • Page 16 If you are only using one battery, use Battery Slot #1. 4. To replace the battery compartment cover, use the alignment guide holes to align the cover with the edges of the battery compartment, and slide it back into place until it snaps shut.

  • Page 17: Nxa-Cfsp Compact Flash

    After installing the Compact Flash card upgrade, all security user names and passwords need to be re- entered to enable security. For this reason, it is recommended that you upgrade the card prior to setting up the security information for the docking station.

  • Page 18: Removing The Installed Card

    3. Insert the tip of a grounded flat-head screwdriver into one of the card removal grooves (located on either side of the existing card), and gently pry it out of the slot (FIG. 7). Repeat this process on the opposite card removal groove. This alternating action causes the card to "wiggle" away from the on-board connector pins.
  • Page 19 FIG. 6 Location and orientation of the Compact Flash cards (both MVP panels) 2. Place the circuit board on a flat level surface so that the IR Emitters are pointing away from you (FIG. 6). 3. Insert the tip of a grounded flat-head screwdriver into one of the card removal grooves (located on either side of the existing Compact Flash card), and gently pry it out of the slot (FIG.
  • Page 20 NXA-CFSP Compact Flash MVP-8400i Modero Viewpoint Wireless Touch Panels...

  • Page 21: Wireless Interface Cards

    MVP panels can connect to a wireless network using the 802.11b Wireless Interface Card (70-5965-02), pre-installed in MVP touch panel models. The 802.11b Wireless Interface Card is a 2.4 GHz Direct Sequence Spread Spectrum (DSSS) 802.11b 11M wireless PC card, with detachable antenna.

  • Page 22: Nxa-Wc80211Gcf 802.11G Wireless Interface Card

    • IC (Canada) • CE (Europe) • TELEC (Japan) The only time the wireless card should be removed is in case of failure or when upgrading to the 802.11g Wi-Fi card. NXA-WC80211GCF 802.11g Wireless Interface Card Optionally, MVP panels can be upgraded with the field-installable 802.11g Wi-Fi card (FG2255-07), purchased separately as a Wi-Fi Upgrade Kit.

  • Page 23: Specifications

    Modero firmware upgrade available at www.amx.com. This upgrade kit requires that pre-existing panels first be removed from their current location (surface, wall or docking station) before an installer can access the internal circuit boards and upgrade a pre- existing 802.11b wireless CF card.
  • Page 24 - TX: 460 mA - Standby: 240 mA Radio Data Rate: • 802.11g compliant: 1, 2, 5.5, 11 (DSSS/CCK); 6, 9, 12, 18, 24, 36, 48, and 54 (OFDM) Mbps data rates Radio Technology: • Using 802.11b communication: DSSS (Direct Sequence Spread Spectrum)/CCK (Complementary Code Keying) •...

  • Page 25: Installing The 802.11G Card And Antenna

    Preparing the MVP’s Rear Housing 1. Flip over the MVP’s rear housing so that the internal support structures are visible, and lay it directly in front of the circuit board such that the battery compartment is furthest away from you.

  • Page 26: Installing The Nxa-Wc80211Gcf

    Installing the Mounting Template Installing the NXA-WC80211GCF 1. Grip the sides of the NXA-WC80211GCF and insert it into the slot opening at a downward angle until the contact pins are securely attached to the pin sockets. 2. Carefully peel off one side of the included double-sided tape and adhere the adhesive side to the surface of the antenna’s metal plate.

  • Page 27: Closing And Securing The Mvp Enclosure

    6. Align the antenna into the long vertical groove in the cutout and firmly adhere it to the inner surface of the housing. Make sure the wire is threaded along the left side of the cutout, this helps in the removal of the cutout.
  • Page 28 Wireless Interface Cards 8. Grab the battery cover and align it over the edges of the battery compartment. Apply downward pressure to the traction grooves on the Battery Compartment cover and slide it back towards the metal plate to reinstall the cover.

  • Page 29: Configuring Communications

    Configuring Communications Communication between the MVP and the Master consists of using either Wireless Ethernet (DHCP, Static IP) or USB. References to Ethernet in this manual focus on the use of Wireless Ethernet via the MVP’s WiFi Card. Before commencing, verify you are using the latest NetLinx Master and Modero panel-specific firmware.

  • Page 30: Setting The Panel's Device Number

    Wireless Settings Page - Wireless Access Overview Hot Swapping Hot swapping is not an issue on these panels as the card is installed within the unit and cannot be removed without first removing the housing. In the case of DHCP, there must be a DHCP server accessible before the fields are populated.

  • Page 31: Configuring A Wireless Network Access

    4. Press Done after you are finished assigning the alpha-numeric string of the host name. 5. Do not alter any of these remaining greyed-out fields in the IP Settings section. Once the panel is rebooted, these values are obtained by the unit and displayed in the DNS fields after power-up.

  • Page 32: Wireless Communication Using A Static Ip Address

    2. Toggle the DHCP/Static field (from the IP Settings section) until the choice cycles to Static. The IP Address, Subnet Mask, and Gateway fields then become user-editable (red). 3. Press the IP Address field to open a Keyboard and enter the Static IP Address (provided by your System Administrator).
  • Page 33 SSID field on the specified security mode screen. If a WAP is displayed in the list is not detected for 10 scans in a row it is then removed from the screen. In this way, a user can walk around a building and see access points come and go as they move in and out of range.

  • Page 34: Step 2: Configure The Card's Wireless Security Settings

    4. Select a desired Access Point by touching the corresponding row. The up arrow and down arrow will be grayed out if there are ten or less access points detected. If there are more, then they will be enabled as appropriate so that the user can scroll through the list.

  • Page 35: Configuring The Modero's Wireless Card For Unsecured Access To A Wap200G

    Manually entering the SSID information into their appropriate fields by following steps 7 thru 9. 3. From within the Wireless Security section, press the Open (Clear Text) button to open the Open (Clear Text) Settings dialog (FIG. 19). An Open security method does not utilize any encryption methodology but does require that an SSID (alpha-numeric) be entered.
  • Page 36 5. In this keyboard, enter the SSID name used on your target Wireless Access Point (case sensitive). The card should be given the SSID used by the target WAP. If this field is left blank, the unit will attempt to connect to the first available WAP. By default, all WAP200Gs use AMX as their assigned SSID value.

  • Page 37: Configuring The Modero's Wireless Card For Secured Access To A Wap200G

    Modero panels are configured for unsecured communication to a Wireless Access Point. To properly setup both the WAP200G and panel for secure communication, you must first prepare the Modero panel and then use the information given to fill out the fields within the WAP’s browser-based Basic Wireless Configuration page.

  • Page 38: Manually Set Ssid

    Wireless Access Point (case sensitive), and press Done when finished. The card should be given the SSID used by the target WAP. If this field is left blank, the unit will attempt to connect to the first available WAP. By default, all WAP200Gs use AMX as their assigned SSID value.
  • Page 39 WAP’s Basic Wireless Configuration page. 5. Toggle the Encryption field (FIG. 22) until it reads either: 64 Bit Key Size or 128 Bit Key Size. The 64/128 selection reflects the bit-level of encryption security. This WEP encryption level must match the encryption level being used on the WAP.
  • Page 40 FIG. 24 WEP Key # Keyboard 9. Write down this Current Key string value for later entry into your WAP’s WEP Key field (typically entered without colons) and into other communicating panel’s Current Key field (FIG. 24). 10. If you are entering a Current Key generated either by your target WAP or another Modero panel, within the WEP Keys section, touch the Key # button to launch the WEP Key # keyboard (FIG.

  • Page 41: Configuring Multiple Wireless Moderos To Communicate To A Target Wap200G

    System Settings page NetLinx Studio can be setup to run a Virtual Master where the PC acts as the Master by supplying its own IP Address for communication to the panel. For a PC to establish a USB connection with a Modero panel, it must have the AMX USBLAN driver installed.

  • Page 42: Prepare Your Pc For Usb Communication With The Panel

    Configure the panel for USB communication The first time the panel is connected to the PC it is detected as a new USB hardware device, and the correct (panel-specific) USBLAN driver must be associated to it manually. Each time thereafter, the panel is recognized as a unique USBLAN device, and the association to the driver is handled automatically.

  • Page 43: Configure A Virtual Netlinx Master Using Netlinx Studio

    A Virtual NetLinx Master (VNM) is used when the target panel is not connected to a physical NetLinx Master. In this situation, the PC takes on the functions of a Master via a Virtual NetLinx Master. This connection is made by either using the PC’s Ethernet Address (via TCP/IP using a known PC’s IP Address as the Master) or using a direct mini-USB connection to communicate directly to the panel.
  • Page 44 8. Click OK to close all open dialogs and save your settings. 9. Click the OnLine Tree tab in the Workspace window to view the devices on the Virtual System. 10. Right-click on Empty Device Tree/System and select Refresh System to re-populate the list.

  • Page 45: Ethernet

    DHCP scenario where the IP address can change. 2. Select the Master Port Number to open the keypad and change this value. The default setting for the port is 1319. 3. Set your Master Port and select Done.
  • Page 46 Master Settings dialog (FIG. 29). 8. From within this dialog enter the System number (default is 1) and note the IP Address of the target PC being used as the Virtual Master. This IP Address can also be obtained by following these procedures: On your PC, click Start >...
  • Page 47 AMX software applications such as: NetLinx Studio, TPD4, or IREdit. 17. Press the Master IP/URL field to open a Keyboard and enter the IP Address of the PC used as the Virtual Master.

  • Page 48: Using G4 Web Control To Interact With A G4 Panel

    Using G4 Web Control to Interact with a G4 Panel The G4 Web Control feature allows you to use a PC to interact with a G4 enabled panel via the web. This feature works in tandem with the new browser-capable NetLinx Security firmware update (build 300 or higher).
  • Page 49 14. Press the Web Control Port field to open the Web Port Number keypad. 15. Within the keypad, enter a unique numeric value to be assigned to the port the VNC Web Server is running on. The default value is 5900.

  • Page 50: Using Your Netlinx Master To Control The G4 Panel

    HTTPS communication, ICSP data encryption, and disables the ability to alter the Master security properties via a TELNET session. In order to fully utilize the SSL encryption, your web browser should incorporate the an encryption feature. This encryption level is displayed as a Cipher strength.
  • Page 51 8. In some cases, you might get a Connection Details dialog (FIG. 35) requesting a VNC Server IP Address. This is the IP Address not the IP of the Master but of the target touch panel. Depending on which method of communication you are using, it can be found in either the: Wired Ethernet - System Settings >...
  • Page 52 Web Control Password field within the G4 Web Control page on the panel. 11. Click OK to send the password to the panel and begin the session. A confirmation message appears stating "Please wait, Initial screen loading..".

  • Page 53: Upgrading Mvp Firmware

    Modero panel are virtually identical to those necessary for updating Kit files to a NetLinx Master (except the target device is a panel instead of a Master). Refer to either your Master’s literature or Studio 2.x Help file for those procedures.

  • Page 54: Upgrading The Modero Firmware Via The Usb Port

    7. ONLY AFTER the unit displays the first panel page, THEN insert the mini-USB connector into the Program Port on the panel. It may take a minute for the panel to detect the new connection and send a signal to the PC (indicated by a green System Connection icon).

  • Page 55: Step 3: Confirm And Upgrade The Firmware Via The Usb Port

    Master Settings dialog (FIG. 36). 7. From within this dialog enter the System number (default is 1). 8. Click OK three times to close the open dialogs, save your settings, and return to the main NetLinx Studio application. 9. Click the OnLine Tree tab in the Workspace window to view the devices on the Virtual System.
  • Page 56 Note that each kit file is intended for download to its corresponding panel. 5. If the panel firmware version is not the latest available; locate the latest firmware file from the www.amx.com > Tech Center > Downloadable Files > Firmware Files > Modero Panels section of the website.

  • Page 57: Upgrading The Docking Station Firmware Via Usb

    This device is not given a unique device number which would ordinarily appear within the Online Tree tab of NetLinx Studio. It appears as a battery base below the target panel which it is a part of as seen below in FIG. 39.

  • Page 58: Step 2: Upgrade The Docking Station Firmware Via Usb

    Upgrading the Modero Firmware via the USB port section on page 44. 2. After the panel powers-up, press and hold the two lower buttons on both sides of the display for 3 seconds to continue with the setup process and proceed to the Setup page.
  • Page 59 Master, and populates the System list with devices on your particular system. 15. After the panel powers-up, press and hold the two lower buttons on both sides of the display for 3 seconds to continue with the setup process and proceed to the Setup page.
  • Page 60 Although firmware upgrades can be done over wireless Ethernet; it is recommended that firmware KIT files be transferred over a direct USB connection and only when the panel is connected to a power supply. If battery power or wireless connection fails during a firmware upgrade, the panel flash file system may become corrupted.

  • Page 61: Setup Pages

    Setup Pages Setup Pages AMX Modero panels feature on-board Setup pages. Use the options in the Setup pages to access panel information and make various configuration changes. To access the Setup pages, press the two lower external pushbuttons on either side of the panel simultaneously and hold for 3 seconds (FIG.

  • Page 62: Setup Pages

    The buttons along on the left side of the page provide access to secondary Setup pages (see following sections). Connection Status icon: The icon in the upper-right corner of each Setup page shows online/offline state of the panel to the master.

  • Page 63: Protected Setup Pages

    Range = 0 - 240 (minutes). • Set the timeout value to zero to disable Inactivity Page Flip mode. Note: The touch panel page used for the Inactivity page flip is shown within a small Inactivity Page field. Panel Brightness: Sets the display brightness level of the panel.
  • Page 64 3 missed blink messages and then turn red. It will return to green when a blink message is received. Note: a Lock appears on the icon if the panel is connected to a secured NetLinx Master. Navigation Buttons: The buttons along on the left side of the page provide access to secondary Pro- tected Setup pages (see following sections).

  • Page 65: Protected Setup Navigation Buttons

    FIG. 46 Function Show example Protected Setup Navigation Buttons The Protected Setup Navigation Buttons (FIG. 47) appear on the left of the panel screen when the Protected Setup page is currently active. Closes the Protected Setup page. Press to access the System Settings page where you can configure communication settings for the NetLinx Master and the panel.

  • Page 66: G4 Web Control Page

    An on-board VNC (Virtual Network Computing) server allows the panel to connect to any remote PC running a VNC client. Once connected, the client can view and control the panel remotely. The options on this page allow you to enable/disable G4 Web Control functionality(FIG. 48).

  • Page 67: Calibration Page

    FIG. 49 Calibration page Press and hold the two lower button on both sides of the display for 6 seconds to access the Calibration page (see FIG. 76 on page 159). Press the crosshairs to calibrate the panel and return to the previous page.

  • Page 68: Wireless Settings Page

    Setup Pages Wireless Settings Page Use the options on the Wireless Settings page (FIG. 50) to configure communication settings for the wireless CF card (802.11g), and read the device number assigned to the panel. FIG. 50 Wireless Settings page (reads from and assigns values to the WAP)
  • Page 69 - Signal Strength - None, Poor, Fair, Good, Very Good, and Excellent - MAC Address - Unique identification of the transmitting Access Point • Refer to the Using the Site Survey tool section on page 22 for more detailed information on the SIte Survey page.
  • Page 70 The Site Survey tool allows you to detect and view detailed information on all WAPs within the panel’s communication area. Using this tool, you can select a WAP to connect to. • Refer to the Using the Site Survey tool section on page 22 for information on using this tool. RF Link Info:...

  • Page 71: Wireless Security Page

    SNR. For example, if signal strength is high but the link quality is low, then the cause of the link degradation is noise. However, if signal strength is low and link quality is low the cause would simply be signal strength.

  • Page 72: Open (Clear Text) Settings

    Open security does not utilize any encryption methodology, but requires an SSID (alpha-numeric) entry. This entry must match the Network Name (SSID) entry of the target WAP so the panel knows what device it is using to communicate with the network.

  • Page 73: Static Wep Settings

    • Make sure this setting is the same for all points in your wireless network. • NXA-WAP200Gs use AMX as their default SSID. • If this field is left blank, the panel will attempt to connect to the first available WAP.
  • Page 74 Press Done to accept any changes and save the new value. Note: A 64-bit key will be 10 characters in length while a 128-bit key will be 26 characters in length. The length of the key entered determines the level of WEP encryption employed (64 or 128-bit).

  • Page 75: Wpa-Psk Settings

    Refer to the Configuring a Wireless Network Access section on page 21 for further details on these security options. Refer to the Using the Site Survey tool section on page 22 for more information on using this feature. WPA-PSK Settings Press the Static WEP button to opens the Static WEP Settings dialog (FIG.

  • Page 76: Eap-Leap Settings

    • Cancel - discard changes and return to the previous page. Refer to the Configuring a Wireless Network Access section on page 21 for details on these security options. Refer to the Using the Site Survey tool section on page 22 for more information on using this tool. EAP-LEAP Settings Press the EAP-LEAP button to open the EAP-LEAP Settings page (FIG.
  • Page 77 EAP security methods but can be utilized successfully by implementing sufficiently complex passwords. EAP-LEAP security is designed for wireless environments where it is not required to have a client or server certificate validation scheme in place, yet necessary to transmit data securely over a wireless network.

  • Page 78: Eap-Fast Settings

    EAP-FAST (Flexible Authentication via Secure Tunneling) security was designed for wireless environments where security and ease of setup are equally desirable. EAP-FAST uses a certificate file, however it can be configured to download the certificate automatically the first time the panel attempts to MVP-8400i Modero Viewpoint Wireless Touch Panels...
  • Page 79 • Make sure this setting is the same for all points in your wireless network. • NXA-WAP200Gs use AMX as their default SSID. • With EAP security, the SSID of the WAP must be entered. If it is left blank, the panel will try to connect to the first access point detected that supports EAP.

  • Page 80: Eap-Peap Settings

    • Cancel - discard changes and return to the previous page. Refer to the EAP Authentication section on page 173 for further details on these security options. Refer to the Using the Site Survey tool section on page 22 for more information on using this feature. EAP-PEAP Settings Press the EAP-PEAP button to open the EAP-PEAP Settings page (FIG.
  • Page 81 • Make sure this setting is the same for all points in your wireless network. • NXA-WAP200Gs use AMX as their default SSID. • With EAP security, the SSID of the WAP must be entered. If it is left blank, the panel will try to connect to the first access point detected that supports EAP.

  • Page 82: Eap-Ttls Settings

    Setup Pages Refer to the Using the Site Survey tool section on page 22 for more information on using this feature. EAP-TTLS Settings Press the EAP-TTLS button to opens the EAP-TTLS Settings page (FIG. 58). FIG. 58 Wireless Settings page - EAP-TTLS Settings TTLS (EAP Tunneled Transport Layer Security) is an authentication method that does not use a client certificate to authenticate the panel.
  • Page 83 Refer to the EAP Authentication section on page 173 for further details on these security options. Refer to the Using the Site Survey tool section on page 22 for more information on using this feature. MVP-8400i Modero Viewpoint Wireless Touch Panels...

  • Page 84: Eap-Tls Settings

    EAP-TLS security is designed for wireless environments where it is necessary to securely transmit data over a wireless network by adding an additional level of security protocol via the use of a private key. EAP-TLS Settings SSID (Service Set Identifier): Opens an on-screen keyboard to enter the SSID name used on the target WAP.

  • Page 85: Client Certificate Configuration

    • Cancel - discard changes and return to the previous page. Refer to the EAP Authentication section on page 173 for further details on these security options. Refer to the Using the Site Survey tool section on page 22 for more information on using this feature. Client certificate configuration There are several ways in which a client certificate can be configured by an IT department.
  • Page 86 PKCS12 files are frequently generated by Microsoft certificate applications. Otherwise, PEM is more common. Certificate files frequently use 5 file extensions. It can be confusing because there is not a one to one correspondence. The following table shows the possible file extension used for each certificate type:...

  • Page 87: System Settings Page

    3 missed blink messages and then turn red. It will return to green when a blink message is received. Note: a Lock appears on the icon if the panel is connected to a secured NetLinx Master. Master Connection:...
  • Page 88 (into each field) assigned to a pre-configured user profile on the Master. This profile should have the pre-defined level of access/configuration rights. Refer to the Step 3: Choose a Master Connection Mode section on page 31 for more detailed information on using the System Settings page.

  • Page 89: Other Settings

    Setup Pages Other Settings The Other Settings button provides a menu to select the Image Caching page, Password Setup page, or SIP Settings page. Select any option to access its page. FIG. 61 Other Settings menu MVP-8400i Modero Viewpoint Wireless Touch Panels...

  • Page 90: Image Caching Page

    As the RAM cache approaches its maximum size, the oldest items in the cache may be discarded to make room for newer items. If Flash caching is enabled, dynamic images that would have been discarded will be moved to Flash, since it is typically faster to retrieve images on Flash than across a network (although it is slower than RAM cache).
  • Page 91 100 * (# of flash cache hits) / (# of flash cache hits + # of flash cache misses) # of flash cache hits - # of times a dynamic image could not be found in RAM...

  • Page 92: Setting The Image Cache

    3. Press the Enable button to turn on image caching. The button appears illuminated when enabled. Select the Up and Down arrows for the field Flash Cache Size to increase or reduce the amount of Flash memory used; the maximum amount of flash that can be allocated for caching is 75% of available flash.

  • Page 93: Sip Settings Page

    ID, call forwarding, call queuing, and voice mail. Setting up your touch panel as a telephone requires that you set it up as one in the CSG SIP Communications Gateway. Refer to the CSG SIP Communications Gateway Operation/Reference Guide for information on setting up your touch panel to work as a telephone.
  • Page 94 • Bright yellow - panel missed a blink message from the master. It will remain yellow for 3 missed blink messages and then turn red. It will return to green when a blink message is received. Note: A lock appears on the icon if the panel is connected to a secured NetLinx Master. Status: This option enables the SIP Stack on startup.

  • Page 95: Tools

    Setup Pages Tools The Tools button provides a menu to select either the Panel Logs Page section on page 85, the Panel Statistics Page section on page 87, or the Connection Utility Page section on page 89. Select any of the options to access that page.

  • Page 96: Checking The Panel Connection Logs

    1. Press the Tools button in the Protected Setup Navigation Buttons section. This opens the Tools menu. 2. Within the Tools menu, press the Panel Logs button. All connection data is contained in the section Connection Logs. Refreshing the Panel Connections Log 1.

  • Page 97: Panel Statistics Page

    Setup Pages Panel Statistics Page The options on the Panel Statistics page allow you to track the connection status for the panel. The Panel Statistics page tracks ICSP messages, Blink messages, Ethernet connection statistics, and Wireless connection statistics (FIG. 63).

  • Page 98: Checking The Panel Statistics

    • Missed - The total Blink messages missed by the panel. Last 15 Minutes • Received - The total Blink messages received by the panel in the last 15 minutes. • Missed - The total Blink messages missed by the panel in the last 15 minutes.

  • Page 99: Connection Utility Page

    Connection Utility Page The options on the Connection Utility page allow you to utilize your panel as a site survey tool. While in this page, move around your wireless network coverage area and see if there are any weak points within the spaces between your WAPs (FIG.

  • Page 100: Using The Connection Utility

    3. Move the panel throughout your wireless network, and changes within the utility. The Connection Information notes the IP of the connected master and the IP of your panel. The Wireless Information indicates the current wireless connection method for the panel, e.g., the MAC Address for the WAP currently in use.

  • Page 101: Information

    Setup Pages Information The Information button provides a menu to select either the Project Information Page section on page 92 or the Panel Information Page section on page 94. Select either option to access that page. FIG. 69 Information menu...

  • Page 102: Project Information Page

    Project Information Page Back: Saves all changes and returns to the previous page. Connection Status icon: The icon in the upper-right corner of each Setup page shows online/offline state of the panel to the master. • Bright red - disconnected •...
  • Page 103 • For example if you set the AMX IR 38K Port to 7 and then put a button on the panel with a channel code of 5 and a port of 7, it will trigger the IR code in slot 5 of the AMX IR 38K Port.

  • Page 104: Panel Information Page

    3 missed blink messages and then turn red. It will return to green when a blink message is received. Note: a Lock appears on the icon if the panel is connected to a secured NetLinx Master. Panel Type: Displays the model of the panel being used.

  • Page 105: Time

    Displays the last time the panel booted. Time The options on the Time & Date Setup page (FIG. 72) allow you to set and adjust time and date information on the NetLinx Master. If the time and/or date on the Master is modified, all connected devices will be updated to reflect the new information.
  • Page 106 Time & Date Setup Page Back: Saves all changes and returns to the previous page. Connection Status icon: The icon in the upper-right corner of each Setup page shows online/offline state of the panel to the master. • Bright red - disconnected •...

  • Page 107: Audio

    Setup Pages Audio The MVP-8400 provides a Volume page (FIG. 73) with options that allow you to adjust volume levels, set intercom sound and microphone levels, and set panel sounds. FIG. 73 Audio Adjustments/Volume pages Features on these pages include:...

  • Page 108: Wav Files - Supported Sample Rates

    Intercom Sound Level: Sets the volume level for intercom calls • Use the UP/DN buttons to adjust the Line-In volume level (range = 0 - 100) • The Line-In Level bargraph indicates the current Line-In level • The Mute button mutes the Line-In volume...

  • Page 109: Batteries

    Setup Pages Batteries The options on this page allow you to set power warning preferences, monitor battery status information, and adjust the display times for battery warnings. This page is populated with information from MVP-BP batteries in the panel, as well as batteries in a connected MVP-TDS/WDS docking station (FIG.
  • Page 110 Note: This field applies to MVP-BP batteries installed in the panel. Very Low Battery Warning: The UP/DN buttons adjust the time value (in minutes) available on the battery before the panel displays a very low battery warning (indicating near-term panel shutdown).

  • Page 111: Programming

    Page Commands @APG Add the popup page to a group if it does not already exist. If the new popup is added to a group which has a popup displayed on the current page along with the new pop-up, the Add a specific displayed popup will be hidden and the new popup will be displayed.
  • Page 112 SEND_COMMAND Panel,"'@DPG-Popup1;Group1'" Deletes the popup page ’Popup1’ from the popup group ’Group1’. @PDR If the flag is set, the popup will return to its default location on show instead of its last drag location. Set the popup location reset flag.
  • Page 113 Close all popups on Page1. @PPF If the page name is empty, the current page is used (see example 2). If the popup page is part of a group, the whole group is deactivated. This command works in the same way as Deactivate a the ’Hide Popup’...
  • Page 114 Sets the popup page ’Popup1’ to Modal. @PPN If the page name is empty, the current page is used (see example 2). If the popup page is already on, do not re-draw it. This command works in the same way as the ’Show Popup’...
  • Page 115 Example: SEND_COMMAND Panel,"'@PST-Popup1;50'" Sets the Popup1 show effect time to 5 seconds. PAGE Flips to a page with a specified page name. If the page is currently active, it will not redraw the page. Flip to a specified page. Syntax: "'PAGE-<page name>'"...
  • Page 116 Programming Page Commands (Cont.) If the page name is empty, the current page is used (see example 2). If the popup page is PPOF part of a group, the whole group is deactivated. This command works in the same way as Deactivate a the ’Hide Popup’...

  • Page 117: Programming Numbers

    The following information provides the programming numbers for colors, fonts, and borders. Colors can be used to set the colors on buttons, sliders, and pages. The lowest color number represents the lightest color-specific display; the highest number represents the darkest display. For example, 0 represents light red, and 5 is dark red.
  • Page 118 Programming RGB Values for all 88 Basic Colors (Cont.) Index No. Name Green Blue Very Light Cyan Light Cyan Cyan Medium Cyan Dark Cyan Very Dark Cyan Very Light Aqua Light Aqua Aqua Medium Aqua Dark Aqua Very Dark Aqua...

  • Page 119: Font Styles And Id Numbers

    TRANSPARENT Font styles and ID numbers Font styles can be used to program the text fonts on buttons, sliders, and pages. The following chart shows the default font type and their respective ID numbers generated by TPDesign4. Default Font Styles and ID Numbers...

  • Page 120: Border Styles And Programming Numbers

    Programming Border styles and Programming numbers Border styles can be used to program borders on buttons, sliders, and popup pages. Border Styles and Programming Numbers Border styles Border styles No border 10-11 Picture frame Single line Double line Double line...
  • Page 121 Programming TPD4 Border Styles by Name (Cont.) Border styles Border styles Diamond 85 Menu Bottom Rounded 65 Diamond 95 Menu Bottom Rounded 75 Diamond 105 Menu Bottom Rounded 85 Diamond 115 Menu Bottom Rounded 95 Diamond 125 Menu Bottom Rounded 105...

  • Page 122: Button Commands

    A device must first be defined in the NetLinx programming language with values for the Device: Port : System (in all programming examples - Panel is used in place of these values). Variable text ranges allow you to target 1 or more variable text channels in a single command.
  • Page 123 Variable: variable text address range = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). new text = 1 - 50 ASCII characters.
  • Page 124 = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). color value = Refer to theRGB Values for all 88 Basic Colors table on page 107 for more information.
  • Page 125 Variable: variable text address range = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). layer assignments = Fill Layer...
  • Page 126 Programming "^" Button Commands (Cont.) The maximum number of lines to remove is 240. A value of 0 will display the incoming ^BLN video signal unaffected. This command is used to scale non 4x3 video images into non Set the number of 4x3 video buttons.
  • Page 127 ^BMC (Cont.) SEND_COMMAND Panel,"'^BMC-150,1,1,315,1,%BR%FT%TX%BM%IC%CF%CT'" Copies the OFF state border, font, Text, bitmap, icon, fill color and text color of the button with a variable text address of 315 onto the OFF state border, font, Text, bitmap, icon, fill color and text color of the button with a variable text address of 150.
  • Page 128 ’%VN<network name>’ = Set network connection name. ’%VP<password>’ = Set the network connection password. Example: SEND_COMMAND Panel,"'^BMF-500,1,%B10%CFRed%CB Blue %CTBlack%Ptest.png'" Sets the button OFF state as well as the Border, Fill Color, Border Color, Text Color, and Bitmap. MVP-8400i Modero Viewpoint Wireless Touch Panels...
  • Page 129 If this value is set to zero (0) there is no max length. The maximum length available is 2000. This is only for a Text area input button and not for a Text area input masking button. Set the maximum...
  • Page 130 Sets the TakeNote button network port to 5000. ^BOP The button opacity can be specified as a decimal between 0 - 255, where zero (0) is invisible and 255 is opaque, or as a HEX code, as used in the color commands by Set the button preceding the HEX code with the # sign.
  • Page 131 Video or variable text address range = 1 - 4000. Non-Video button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons window. 1 = Off state and 2 = On state). video state = Video Off = 0 and Video On = 1.
  • Page 132 SEND_COMMAND Panel,"'^BSM-500'" Submits the text of the text area button. ^BSO If the sound name is blank the sound is then cleared. If the sound name is not matched, the button sound is not changed. Set the sound played when a Syntax: button is pressed.
  • Page 133 = top of page. right = right side of page. bottom = bottom of page. Example: SEND_COMMAND Panel,"'^BSP-530,left,top'" Sets the button with variable text 530 in the left side top of page. ^BVL Syntax: Log-On/Log-Off "'^BVL-<vt addr range>,<connection>'" the computer...
  • Page 134 = 1 - 4000. range. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). word wrap = (0=Off and 1=On). Default is Off.
  • Page 135 Example: SEND_COMMAND Panel,"'^FON-500.504&510.515,1&2,4'" Sets the font size to font ID #4 for the On and Off states of buttons with the variable text range of 500-504 & 510-515. The Font ID is generated by TPD4 and is located in TPD4 through the Main menu.
  • Page 136 Variable: cursor color. variable text address range = 1 - 4000. color value = Refer to theRGB Values for all 88 Basic Colors table on page 107. Example: SEND_COMMAND Panel,"'^GSC-500,12'" Changes the bargraph or joystick slider color to Yellow.
  • Page 137 = 1/10th of a second. offTime = 1/10th of a second. Example: SEND_COMMAND Panel,"'^IRM-10,5, 20, 10'" Sets the port 10 IR channel 5 on time to 1 second and off time to 2 seconds. MVP-8400i Modero Viewpoint Wireless Touch Panels...
  • Page 138 = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). new text alignment = Value of 1- 9 corresponds to the following locations:...
  • Page 139 = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). new text alignment = Value of 1 - 9 corresponds to the following locations:...
  • Page 140 Programming "^" Button Commands (Cont.) The Text Effect is specified by name and can be found in TPD4. You can also assign the ^TEC color by name or RGB value (RRGGBB or RRGGBBAA). Set the text effect color for the...

  • Page 141: Miscellaneous Mvp Strings Back To The Master

    • If the panel has no information within the User Access Passwords list, ’none’ is sent as a user. • If the undock button on the Protected Setup page is used, ’setup’ is sent as a user. • This string can be disabled from within the firmware setup pages.

  • Page 142: Text Effects Names

    Changes the given user name password to "test". Refer to thePassword Setup Page section on page 104 for more information. Text Effects Names The following is a listing of text effects names (associated with the ^TEF command on page 130). Text Effects • Glow -S •...

  • Page 143: Button Query Commands

    • Soft Drop Shadow 8 with outline Button Query Commands Button Query commands reply back with a custom event. There will be one custom event for each button/state combination. Each query is assigned a unique custom event type. The following example is...
  • Page 144 Variable: variable text address range = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). custom event type 1011:...
  • Page 145 Variable: variable text address range = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). custom event type 1012:...
  • Page 146 Variable: variable text address range = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). custom event type 1002:...
  • Page 147 Variable: variable text address range = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). custom event type 1014:...
  • Page 148 Variable: variable text address range = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). custom event type 1007:...
  • Page 149 Variable: justification. variable text address range = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). custom event type 1005:...
  • Page 150 Variable: variable text address range = 1 - 4000. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). custom event type 1004:...
  • Page 151 = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). optional index = This is used if a string was too long to get back in one command. The reply will start at this index.

  • Page 152: Panel Runtime Operations

    Example: is Off. SEND COMMAND Panel,"'ADBEEP'" Outputs a double beep even if beep is Off. Keyboard string is set to null on power up and is stored until power is lost. The Prompt @AKB Text is optional. Pop up the...
  • Page 153 Programming Panel Runtime Operation Commands (Cont.) Keypad string is set to null on power up and is stored until power is lost. The Prompt Text @AKP is optional. Pop up the keypad icon and Syntax: initialize the text "'@AKP-<initial text>;<prompt text>'"...
  • Page 154 Programming Panel Runtime Operation Commands (Cont.) Pops up the keypad icon and initializes the text string to that specified. The Prompt Text is @EKP optional. Extend the Keypad. Syntax: "'@EKP-<initial text>;<prompt text>'" Variables: initial text = 1 - 50 ASCII characters.
  • Page 155 = name of wakeup string. Example: SEND COMMAND Panel,"'@SWK-WAKEUPNOW'" Changes the wakeup string to WAKEUPNOW. @TKP Pops up the keypad icon and initializes the text string to that specified. The Prompt Text is optional. Present a telephone Syntax: keypad.
  • Page 156 Programming Panel Runtime Operation Commands (Cont.) This command turns On page tracking, whereby when the page or popups change, a TPAGEON string is sent to the Master. This string may be captured with a CREATE_BUFFER Turn On page command for one panel and sent directly to another panel.

  • Page 157: Input Commands

    <blank/empty> = Disables the keyboard. 0 = Pass data to G4 application (default). This can be used with VPC or text areas. 1 - 4 = Not used. 5 = Sends out data to the Master. Example: SEND COMMAND Panel,"'^KPS-5'"...
  • Page 158 Allows Variable: mouse input to 0 = Pass mouse input to G4 application. multiple 1-4 = Pass mouse input data to a VGA card with USP output for redirection to a destinations computer. simultaneously. Destinations are 5 = Pass mouse buttons to the NetLinx master in the form of a custom event.

  • Page 159: Embedded Codes

    Programming Embedded codes The following is a list of G4 compatible embedded codes: Embedded Codes Decimal numbers Hexidecimal values Virtual keystroke ($08) Backspace ($0D) Enter ($1B) ($80) CTRL key down ($81) ALT key down ($82) Shift key down ($83) ($84)

  • Page 160: Panel Setup Commands

    The space is not immediately allocated to the backup cache, it is consumed as needed for new entries in the Flash cache. If the size is reduced to something less than the size of the items currently stored in Flash cache, the least recently used items are deleted one by one until the used disk space is less than the maximum provided in the ^CFS command.
  • Page 161 Flash cache. Example: (determined by taking SEND_COMMAND Panel, “’^CFSM’” 75% of free Flash Modifies the Flash cache size to the maximum available size for the device. space) ^CEX Syntax: Changes the default “’^CEX-<time index>’” expiration time for...
  • Page 162 ^MUT Syntax: Set the panel mute "'^MUT-<mute state>'" state. Variable: mute state= 0 = Mute Off and 1 = Mute On. Example: SEND_COMMAND Panel,"'^MUT-1''" Sets the panel’s master volume to mute. @PWD @PWD sets the level 1 password only. Set the page flip pass- Syntax: word.

  • Page 163: Dynamic Image Commands

    = 1 - 4000. resource. button states range = 1 - 256 for multi-state buttons (0 = All states, for General buttons 1 = Off state and 2 = On state). resource name = 1 - 50 ASCII characters.
  • Page 164 SEND_COMMAND Panel,"'^RAF-New Image,%P0%HAMX.COM%ALab/ Test_file%Ftest.jpg'" Adds a new resource. The resource name is ’New Image’, %P (protocol) is an HTTP, %H (host name) is AMX.COM, %A (file path) is Lab/Test file, and %F (file name) is test.jpg. MVP-8400i Modero Viewpoint Wireless Touch Panels...

  • Page 165: Panel Intercom Commands

    = 0 - listen; 1 - talk; 2 - both Example: SEND_COMMAND TP1,"'^ICS-192.168.0.3,9000,9002,2'" SEND_COMMAND TP2,"'^ICS-192.168.0.4,9002,9000,2'" Starts a call from TP1 to TP2 where each panel is set to both talk and listen. ^MODEL? Syntax: Gets the panel "'^MODEL?'"...

  • Page 166: Sip Commands

    Programming SIP Commands The following table lists and describes SIP commands that are generated from the touch panel. SIP Commands ^PHN- Syntax: AUTOANSWER "'^PHN-AUTOANSWER, <state>'" Provides the state Variable: of the state = 0 or 1 (off or on) auto-answer feature.
  • Page 167 TRANSFERRED "'^PHN-TRANSFERRED'" Indicates a call Example: has been SEND_COMMAND Panel,"'^PHN-TRANSFERRED’" transferred. The following table lists and describes SIP commands that are sent to the touch panel to manage calls. SIP Commands ^PHN-ANSWER Syntax: Answers the call. "'^PHN-ANSWER, <connection id>'" Variable:...
  • Page 168 SIP Commands (Cont.) Syntax: ^PHN-DTMF Sends DTMF "’?PHN-DTMF, <DTMF code>’" codes. Variable: DTMF code = 0, 1, 2, 3, 4, 5, 6, 7, 8, 9, #, or *. Example: SEND_COMMAND Panel,"'?PHN-DTMF, 1234567879*'" ^PHN-HANGUP Syntax: Hangs up the call. "’?PHN-HANGUP, <connection id>’"...

  • Page 169: Panel Calibration

    Modero panels are factory setup with specific demo touch panel pages. The first splash screen that appears indicates the panel is receiving power, beginning to load firmware, and preparing to display the default touch panel pages. When the panel is ready, the AMX Splash Screen is replaced by the Initial Panel Page (FIG. 75).

  • Page 170: Testing Your Calibration

    2. Press anywhere on this page to confirm the on-screen crosshairs match your touch points. 3. If the crosshairs do not appear directly below your LCD touch points, press the Back button and recalibrate the panel using the above steps.

  • Page 171: If Calibration Is Not Working

    Panel Calibration If Calibration Is Not Working Cycling power to the panel should provide a baseline calibration for the particular touch panel. Re- calibrate the panel. MVP-8400i Modero Viewpoint Wireless Touch Panels...
  • Page 172 Panel Calibration MVP-8400i Modero Viewpoint Wireless Touch Panels...

  • Page 173: Appendix A: Text Formatting

    Range High Value - Range Low Value Given a current raw level value of 532, a range low value of 500 and a high range value of 600 the following text formatting codes would yield the following strings as shown in the table below:...

  • Page 174: Text Area Input Masking

    Text Area Input Masking can be used to limit the allowed/correct characters that are entered into a text area. For example, in working with a zip code, a user could limit the entry to a max length of only 5 characters but, with input masking, you could limit them to 5 mandatory numerical digits and 4 optional numerical digits.

  • Page 175: Input Mask Ranges

    [0|255] This allows a user to enter a value from 0 to 255. Input mask next field characters These characters allow you to specify a list of characters that cause the keyboard to move the focus to the next field when pressed instead of inserting the text into the text area.

  • Page 176: Input Mask Output Examples

    For example, when entering time, a ":" is used as a next field character. If you hit "1:2", the 1 is entered in the current field (hours) and then the focus is moved to the next field and 2 is entered in that field.

  • Page 177: Url Resources

    A URL can optionally specify a port, which is the port number to which the TCP/IP connection is made on the remote host machine. If the port is not specified, the default port for the protocol is used instead. For example, the default port for http is 80. An alternative port could be specified as: http:// www.amx.com:8080/company-info-home.asp.
  • Page 178 Appendix A: Text Formatting MVP-8400i Modero Viewpoint Wireless Touch Panels...

  • Page 179: Appendix B - Wireless Technology

    A data stream encrypted with WEP can still be intercepted or eavesdropped upon, but the encryption makes the data unintelligible to the interloper. The strength of WEP is measured by the length of the key used to encrypt the data. The longer the key, the harder it is to crack.

  • Page 180: Terminology

    Top Secret information available to the general public. CERTIFICATES (CA) A certificate can have many forms, but at the most basic level, a certificate is an identity combined with a public key, and then signed by a certification authority. The certificate authority (CA) is a trusted external third party which "signs"...
  • Page 181 Key mixing increases the complexity of decoding the keys by giving the hacker much less data that has been encrypted using any one key. Short for Wired Equivalent Privacy (WEP), is a scheme used to secure wireless networks (Wi-Fi).
  • Page 182 WPA2 implements the full standard, but will not work with some older network cards. Both provide good security, with two significant issues: - either WPA or WPA2 must be enabled and chosen in preference to WEP. WEP is usually presented as the first security choice in most installation instructions.

  • Page 183: Eap Authentication

    EAP-TLS (Transport Layer Security) EAP requires the use of an 802.1x authentication server (also known as a Radius server). Sophisticated Access Points (such as Cisco) can use a built-in Radius server. The most common RADIUS servers used in wireless networks today are:...

  • Page 184: Eap Communication Overview

    (panel) is allowed to connect to the rest of the network (FIG. 81). Below is a description of this process. It is important to note that there is no user intervention necessary during this process. It proceeds automatically based on the configuration parameters entered into the panel.

  • Page 185: Amx Certificate Upload Utility

    Appendix B - Wireless Technology AMX Certificate Upload Utility The Certificate Upload utility gives you the ability to compile a list of target touch panels, select a pre- obtained certificate (uniquely identifying the panel), and then upload that file to the selected panel.

  • Page 186: Step 2: Confirm The Installation Of The Usb Driver On The Pc

    Step 2: Confirm the Installation of the USB Driver on the PC The first time each AMX touch panel is connected to the PC it is detected as a new hardware device and the USBLAN driver becomes associated with it (panel specific). Each time thereafter the panel is "recognized"...

  • Page 187: How To Upload A Certificate File

    9. Navigate to the Add IP Address field (bottom-right of the interface) and enter the IP Addresses of the various target touch panels. 10. Click the Add button to complete the entry and add the new IP Address to the listing of available device IP Addresses. Repeat this process for all subsequent device IP Addresses.
  • Page 188 12. Select the target devices which be uploaded with the selected certificate. These can either be: individually selected by toggling the box next to the Send entry (with the Type column). selected as a group by clicking on the Check All radio box located at the top of the device IP Address listing.

  • Page 189: Appendix C: Troubleshooting

    Via the Control panel (steps 1 and 2) or Via the Unplug or Eject Hardware icon from the taskbar. 1. Navigate to Start > Settings > Control Panel > and double-click the System icon to launch the System Properties dialog.

  • Page 190: Checking Amx Usblan Device Connections Via Netlinx Studio

    The default System value is one. 4. Right-click on the System entry (A in FIG. 84) and select Refresh System. This causes a refresh of all project systems, establishes a new connection to the Virtual Master, and populates the System list with devices on your particular system.

  • Page 191: Usb Driver

    1. Power up the panel without connecting the USB cable. 2. Plug in the USB cable into the G4 panel. You should see a USB icon show up in the System Tray. 3. Double click on the icon to bring up the list of USB devices. The "AMX USB LAN LINK" device should appear in the list.

  • Page 192: Connection Status

    4. Swap the batteries, the top slot is considered the first slot, and now the batteries will be reset. 5. Wait a few minutes and then check the Batteries page on the MVP to see any charging activity on the bar graphs.

  • Page 193: Modero Panel Isn't Appearing In The Online Tree Tab

    Current Key if using the same passphrase on the WAP. 2. In NetLinx Studio, select Diagnostics > Network Address and verify the System number. 3. If the IP Address field is still empty, give the Modero a few minutes to negotiate a DHCP Address and try again.

  • Page 194: Only One Modero Panel In My System Shows Up

    Master. Each panel comes with a defaulted Device Number value of 10001. When using multiple panels, it is necessary to assign different Device Number values to each panel. 1. Press and hold the two lower buttons on both sides of the display for 3 seconds to open the Setup page.

  • Page 195: Panel Fails To Charge In Mvp-Wds

    Appendix C: Troubleshooting Panel Fails to Charge in MVP-WDS Should the panel fail, either the unit has no display or fails to boot passed the AMX logo, or does not charge in the MVP-WDS follow these steps: 1. One person must hold down the blue button on the front of the docking station.
  • Page 196 Appendix C: Troubleshooting MVP-8400i Modero Viewpoint Wireless Touch Panels...
  • Page 197 Appendix C: Troubleshooting MVP-8400i Modero Viewpoint Wireless Touch Panels...
  • Page 198 It’s Your World - Take Control™ 3000 RESEARCH DRIVE, RICHARDSON, TX 75082 USA • 800.222.0193 • 469.624.8000 • 469-624-7153 fax • 800.932.6993 technical support • www.amx.com...

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