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In order to claim the warranty service, you must return the Personal Communicator and/or
accessories in question to Motorola. Please avoid leaving any supplementary items like SIM cards.
The Product should also be accompanied by a label with your name, address, and telephone
number; name of operator and a description of the problem. In the case of vehicular installation,
the vehicle in which the Personal Communicator is installed should be driven to the Authorised
Repair Centre, as analysis of any problem may require inspection of the entire vehicular installation.
Conditions
This warranty will not apply if the type or serial numbers on the Product have been altered, deleted,
duplicated, removed, or made illegible. Motorola reserves the right to refuse free-of-charge
warranty service if the requested documentation cannot be presented or if the information is
incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the replacement of parts or
boards with functionally equivalent, reconditioned or new parts or boards. Replaced parts,
accessories, batteries, or boards are guaranteed for the balance of the original warranty time
period. The Warranty Term will not be extended. All original accessories, batteries, parts, and
Personal Communicator equipment that have been replaced shall become the property of
Motorola. Motorola does not warrant the installation, maintenance or service of the products,
accessories, batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by any ancillary
equipment not furnished by Motorola which is attached to or used in connection with the
Products, or for operation of Motorola equipment with any ancillary equipment and all such
equipment is expressly excluded from this warranty.
When the Product is used in conjunction with ancillary or peripheral equipment not supplied by
Motorola, Motorola does not warrant the operation of the Product/peripheral combination and
Motorola will not honour any warranty claim where the Product is used in such a combination and
it is determined by Motorola that there is no fault with the Product. Motorola specifically disclaims
any responsibility for any damage, whether or not to Motorola equipment, caused in any way by
the use of the Personal Communicator, accessories, software applications and peripherals (specific
examples include, but are not limited to: batteries, chargers, adapters, and power supplies) when
such accessories, software applications and peripherals are not manufactured and supplied by
Motorola.
What is not Covered by the Warranty?
This warranty is not valid if the defects are due to damage, misuse, tampering, neglect or lack of
care and in case of alterations or repair carried out by unauthorised persons.
1
Defects or damage resulting from use of the Product in other than its normal and customary
manner.
2
Defects or damage from misuse, access to incompatible sources, accident or neglect.
3
Defects or damage from improper testing, operation, maintenance, installation, adjustment,
unauthorised software applications or any alteration or modification of any kind.
4
Breakage or damage to aerials unless caused directly by defects in material or workmanship.
10 Safety and General Information
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