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If your fryer does not work properly
Problems and possible causes
The appliance is not plugged in.
The temperature of cooking is not indicated.
The Max. marker for filling the bowl
has been exceeded.
The Max. marker for filling the frying basket
has been exceeded.
Food is wet or contains too much water
(frozen food)
Different types of oil/fat have been mixed.
The oil temperature is still too high.
The Oil Box control button is not on the
Automatic Oil Filtration position
The filter grid is blocked or clogged.
The fat is set or solidified.
The max (3.3 l) fill mark for the bowl has been
exceeded.
There is some oil left in the container or it is
full.
The fat/oil has deteriorated.
The fat/oil is unsuitable.
Pieces are too thick and contain too much water.
Too much food being cooked at the same time
and the cooking oil is not at the right temperature.
The temperature of the frying oil may not be high
enough: the temperature is set incorrectly.
Unwashed food immersed in hot oil.
The safety cut-out is activated: error codes (from 81 to 85)
The oil level is not sufficient.
Solid fat has been put directly in the fryer.
Any repairs must only be carried out by a Tefal Approved Service Centre with the manufacturer's own replacement parts.
The fryer is not heating
The frying oil overflows
The bowl does not drain
Emits unpleasant smells
The food does not become golden, and remains soft
The chips stick together
Solutions
Plug in the appliance.
Press the
button for 3 seconds then select the
desired temperature.
Check the oil level (Max.), and remove the excess.
Check the Max. level of the frying basket, and
remove the excess.
Remove any ice and dry the food thoroughly.
Lower the basket slowly.
Empty and clean the bowl. Refill the bowl with
one type of oil.
Wait for the temperature to go down
(approximately 3 hours).
Turn the Oil Box control button on the
Automatic Oil Filtration position.
Empty the bowl into a container and clean the
filter grid with warm water, washing-up liquid
and a non-metallic brush. Press on the red
button under the fryer to release any water.
Warm the fryer for 4 to 5 min.
Oil leaks
Respect the oil level (3.3l). Clean the fryer before
any use.
Place the Oil Box control button on the Oil Box
position, ake out the container and empty it.
Renew the frying oil (after 15 uses max), more
frequently depending on the oil.
Use a good quality blended vegetable oil. See Page 8.
Experiment drying the food thoroughly, by
drying the food thoroughly, lengthening the
cooking time or cut food into thinner pieces.
Fry food in small quantities (especially when frozen).
Set to the recommended temperature or try using
a slightly higher temperature.
Wash potatoes well and dry them thoroughly.
Unplug the appliance, let it cool and follow the
instructions for use. If the error code still appears,
press the Safety cut-out Reset button, which is
located at the a back of the fryer. If the problem
persists, please contact our Customer Relations Team.
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