HP Envy x360 Maintenance And Service Manual
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HP Envy x360 Maintenance And Service Manual

HP Envy x360 Maintenance And Service Manual

16 inch 2-in-1 laptop pc
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Maintenance and Service Guide
HP Envy x360 16 inch 2-in-1 Laptop PC
Model numbers: 16-ac0xxx
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

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Summary of Contents for HP Envy x360

  • Page 1 Maintenance and Service Guide HP Envy x360 16 inch 2-in-1 Laptop PC Model numbers: 16-ac0xxx SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of parts, security, and backing up.
  • Page 2 Intel, Core, Thunderbolt and the Thunderbolt to be bound by the terms of the HP End Not all features are available in all logo are trademarks of Intel Corporation User License Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.

  • Page 4: Table Of Contents

    Personal grounding methods and equipment............................23 Grounding the work area......................................24 Recommended materials and equipment..............................24 Cleaning your computer........................................25 Enabling HP Easy Clean (select products only) ............................25 Removing dirt and debris from your computer............................25 Cleaning your computer with a disinfectant............................... 26...
  • Page 5 Accessing HP PC Hardware Diagnostics Windows..........................62 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant..........62 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only)....63 Downloading HP PC Hardware Diagnostics Windows........................63 Downloading the latest HP PC Hardware Diagnostics Windows version from HP..........63 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........63...
  • Page 6 8 Backing up, restoring, and recovering....................................68 Backing up information and creating recovery media...........................68 Using Windows tools for backing up.................................68 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......68 Restoring and recovering your system..................................68 Creating a system restore ......................................69 Restoring and recovery methods ..................................69...

  • Page 7: Product Description

    Product components and their descriptions Category Description Product Name HP Envy x360 16 inch 2-in-1 Laptop PC Model number: 16-ac0xxx CTO model: 16t-ac000 Processor Intel® Core® Ultra7 155U processor (1.7 GHz [turbo up to 4.8 Ghz], 12 MB cache, 10 cores, 15 W) Intel Core Ultra5 125U processor (1.3 GHz [turbo up to 4.3 Ghz], 12 MB cache, 10 cores, 15 W)
  • Page 8 Supports speaker swap (x360 mode only) Supports XiaoWei Video HP Wide Vision 5 MP camera - indicator LED, USB 2.0, infrared (IR) LED, 5 MP BSI sensor, f2.0, 88° wide field-of-view (WFOV) 5 MP by 30 frames per second (fps)
  • Page 9 USB 4 Type-C® Gen4® Thunderbolt™ 4 port, left side, supports: - DisplayPort 2. 1 /DisplayPort 1.4 + HDCP 2.3 output - Power delivery 3.0 - Data transfer - HP Sleep & Charge Keyboard/pointing Full-size keyboard with image sensor devices Touch requirements...
  • Page 10 Table 1-1 Product components and their descriptions (continued) Category Description Windows 11 Pro Entry China Windows 11 Home 64 Desktop AIO Chinese Market CPPP Windows 11 Home in S Mode for Developed Markets (ML) Windows 11 Home in S Mode for Emerging Markets (EM/SL) Windows 11 Home in S Mode for China Market Windows 11 Home in S Mode for APAC Markets Windows 11 Home in S Mode for Africa Markets...

  • Page 11: Getting To Know Your Computer

    For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 12: Left Side

    Table 2-2 Left-side components and their descriptions Component Description USB 10 Gbps port with HP Sleep and Charge Connects a USB device, provides high-speed data transfer, and charges small devices (such as a smartphone), even when the computer is off.

  • Page 13: Display

    IMAX audio and video experience. To access the latest setup documentation, go to http://www.hp.com/support, type IMAX in the Search our knowledge library search box, and then select HP Consumer Notebook PCs - Enabling the IMAX features.
  • Page 14 Follow the on-screen instructions. NOTE: Allow the XiaoWei app to continue running on the computer. Table 2-3 Display components and their descriptions Component Description WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs). Camera lights (2) On: One or more cameras are in use.

  • Page 15: Keyboard Area

    ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Keyboard area Keyboards can vary by language. NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in stand, tent, and tablet modes.

  • Page 16: Lights

    Table 2-4 Touchpad components and their descriptions Component Description Touchpad zone Reads your finger gestures to move the pointer or activate items on the screen. Left control zone Textured area that allows you to perform additional gestures. Right control zone Textured area that allows you to perform additional gestures.

  • Page 17: Special Keys

    Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Mute light ● On: Computer sound is off. ● Off: Computer sound is on. Microphone mute light ●...
  • Page 18 Table 2-6 Special keys and their descriptions Component Description Displays system information when pressed in combination with the key. Executes specific functions when pressed in combination with another key. Windows key Opens the Start menu. NOTE: Pressing the Windows key again closes the Start menu.

  • Page 19: Bottom

    Table 2-6 Special keys and their descriptions (continued) Component Description Power button ● When the computer is off, press the button briefly to turn on the computer. When the computer is on, press the button briefly to ● initiate Sleep. ●...

  • Page 20: Labels

    Your service label will resemble one of the following examples. Refer to the illustration that most closely matches the service label on your computer. Table 2-8 Service label components Component Serial number Product ID HP product name and model number Chapter 2 Getting to know your computer...
  • Page 21 Table 2-9 Service label components Component HP product name Model number Product ID Serial number Warranty period Table 2-10 Service label components Component HP product name Model number Warranty period Product ID Serial number ● Regulatory labels—Provide regulatory information about the computer.

  • Page 22: Illustrated Parts Catalog

    To identify the computer major components, use this illustration and table. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.
  • Page 23 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly NOTE: Display spare parts are available only as subcomponents. For spare part information, see Display assembly subcomponents on page Top cover with keyboard N86627-xx1 NOTE: For a detailed list of country codes, see Top cover with keyboard on page...

  • Page 24: Display Assembly Subcomponents

    Display assembly subcomponents To identify the display assembly subcomponents, use this illustration and table. Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display panel (touch screen) NOTE: Display panel adhesive is available as spare part number N49203-001. WUXGA, antiglare, 300 nits N86624-001 WUXGA, antiglare, 400 nits...

  • Page 25: Miscellaneous Parts

    HP Creator 16. 1 inch laptop backpack N24321-001 Rain Jacket 16.1 inch laptop backpack N24322-001 Dividers 16.1 inch laptop backpack N24323-001 HP MPP 2 G1 Tilt Pen (natural silver) N44378-001 Display panel adhesive kit (includes left and right adhesive strips) N86660-001 WLAN protective tape N10779-001...
  • Page 26 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number For use in South Korea L22328-001 For use in North America L22319-001 For use in the People's Republic of China L21930-001 For use in South Africa L22325-001 For use in Switzerland L22324-001 For use in Taiwan...

  • Page 27: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: ● Suction cup ● Tweezers ● Nonconductive, nonmarking pry tool ●...

  • Page 28: Electrostatic Discharge Information

    ● Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. ● Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

  • Page 29: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing dual in-line packages (DIPs) from plastic 400 V...

  • Page 30: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 31: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 32: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 33: Caring For Wood Veneer (Select Products Only)

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 34: Accessing Support Information

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Table 4-3 Support information locations Service consideration...
  • Page 35 Path to access information Technical bulletins To locate technical bulletins: Go to www.hp.com. Place the cursor over Problem solving to display more options. Select Support & Troubleshooting. Type the serial number, product number, or product name to go to the product support page.

  • Page 36: Removal And Replacement Procedures For Authorized Service Provider Parts

    To remove and replace computer components, use the procedures described in this section. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/partsurfer/, select your country or region, and then follow the on-screen instructions.

  • Page 37: Battery

    Remove the four Phillips M2.0 × 7.0 screws that secure the bottom cover to the computer. Use a tool (1) to release the bottom cover (2) from the computer Remove the bottom cover (3). To replace the bottom cover, reverse the removal procedures. Battery To remove the battery, use this procedure and illustration.

  • Page 38: Solid-State Drive

    WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information.
  • Page 39 Table 5-3 Solid-state drive descriptions and part numbers Description Spare part number 2 TB, PCIe 4 × 4, TLC M52027-005 1 TB, PCIe 4 × 4 N45474-005 512 GB, PCIe-4 × 4 N45476-005 256 GB, PCIe-4 × 4 N45477-005 Bottom solid-state drive bracket N48227-001 Solid-state drive thermal pad N49444-001...
  • Page 40 Remove the top bracket from the drive, and then remove the drive from the bottom bracket. To install the solid-state drive: When installing a solid-state drive, be sure the thermal pad is installed inside of the top bracket Install the bottom bracket into the computer with the tabs on the bracket sitting on top of the system board drive socket.

  • Page 41: Wlan Module

    Insert the drive (1) into the socket and onto the bottom bracket. Place the top bracket (2) over the drive. Install the two Phillips screws (3). NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion. WLAN module To remove the WLAN module, use this procedure and illustration.
  • Page 42 Table 5-4 WLAN module descriptions and part numbers (continued) Description Spare part number WLAN module protective tape kit N10779-001 IMPORTANT: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 43: Speakers

    If the WLAN antenna is not connected to the terminal on the WLAN module, install a protective sleeve on the antenna connector, as shown in the following illustration. To install the WLAN module, reverse this procedure. Speakers To remove the speakers, use this procedure and illustration. Table 5-5 Speaker description and part number Description...

  • Page 44: Usb/Audio Board

    To install the speakers, reverse this procedure. USB/audio board To remove the USB/audio board, use this procedure and illustration. Table 5-6 USB/audio board description and part number Description Spare part number USB/audio board N86630-001 USB/audio board cable N86635-001 Before removing the USB/audio board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30).

  • Page 45: Touchpad

    Remove the board (4) from the computer. To install the USB/audio board, reverse this procedure. Touchpad To remove the touchpad, use this procedure and illustration. Table 5-7 Touchpad description and part number Description Spare part number Touchpad N86641-001 Touchpad cable N86637-001 Before removing the touchpad, follow these steps: Prepare the computer for disassembly (see...
  • Page 46 Remove the four Phillips M2.0 × 2.5 screws (1) that secure the touchpad bracket to the computer, and then remove the bracket (2). Remove the tape (1) from the connector on the touchpad. Disconnect the cable (2) from the touchpad ZIF connector. Peel the touchpad cable (3) off the touchpad.

  • Page 47: Ir Board

    From the bottom, push up on the touchpad to remove it from the computer. To install the touchpad, reverse this procedure. IR board To remove the IR board, use this procedure and illustration. Table 5-8 IR board description and part number Description Spare part number IR board...

  • Page 48: Fan

    Remove the board (4) from the computer. To install the IR board, reverse this procedure. To remove the fan, use this procedure and illustration. Table 5-9 Fan descriptions and part numbers Description Spare part number N86643-001 Before removing the fan, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 30).

  • Page 49: Heat Sink

    Remove the fan (4) from the computer. To install the fan, reverse this procedure. Heat sink To remove the heat sink, use this procedure and illustration. Table 5-10 Heat sink description and part number Description Spare part number Heat sink N86642-001 NOTE: You do not have to remove the heat sink before you remove the system board.

  • Page 50: System Board

    In the order shown, remove the four Phillips M2.0 × 3.0 screws (1) - (4) that secure the heat sink to the computer, and then remove the heat sink (5). Thoroughly clean the thermal material from the surfaces of the heat sink and the system board components each time the heat sink is removed.
  • Page 51 Table 5-11 System board descriptions and part numbers (continued) Description Spare part number Intel Core Ultra7 155U processor, 16 GB of system memory N86621-601 Intel Core Ultra5 125U processor, 16 GB of system memory N86622-601 Intel Core Ultra5 125U processor, 8 GB of system memory N86623-601 Before removing the system board, follow these steps: Prepare the computer for disassembly (see...
  • Page 52 ● Left speaker cable (5) ● Touchpad cable (ZIF) (6) ● Backlight cable (ZIF) (7) ● Keyboard cable (ZIF) (8) ● Antenna cables from the WLAN module (9) ● Right speaker cable (10) ● USB/audio board cable (11) Remove the 10 Phillips M2.0 × 3.0 screws (1), and the remove the system board (2). Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 53 When replacing the system board, be sure to remove the USB bracket and memory shield from the old system board and install them onto the new system board. To remove the system board bracket, remove the Phillips M2.0 × 3.0 screw (1), and then slide the bracket (2) off the system board. To remove the memory shield, peel up the large piece of protective tape enough to access the shield underneath.

  • Page 54: Display Assembly

    To install the system board, reverse this procedure. NOTE: When installing the system board, be sure to insert the memory shield into the retention clips on the system board. Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. Full hinge-up displays are not available as spare parts.
  • Page 55 Separate the display (3) from the computer. To remove the display panel: Rotate the display hinges to the open position. Place suction cups (1) on the front and back of the right side of the display. Display assembly...
  • Page 56 Pull the suction cups away from each other to slightly separate the panel (2) from the display rear cover. Place suction cups (1) on the front and back of the left side of the display. Pull the suction cups away from each other to slightly separate the panel (2) from the display rear cover.
  • Page 57 NOTE: When replacing the touch control board or display panel, be sure to update the touch firmware, available on the HP product support page. The touch control board is available as spare part number N86629-001. Remove the tape (1) from on top of the connector on the back of the display panel.
  • Page 58 N86660-001. NOTE: When replacing the touch control board or display panel, be sure to update the touch firmware, available on the HP product support page. Display panels are available using the following spare part numbers: ● N86624-001: WUXGA, antiglare, 300 nits ●...
  • Page 59 Remove the three Phillips M2.0 × 2.0 screws (1) that secure each hinge to the display back cover. Remove the antenna cable (2) from the right hinge. Remove the display hinges (3). The display hinges are available using spare part number N86632-001. To remove the hinge covers, remove the Phillips M2.0 ×...
  • Page 60 Turn the module over, and then disconnect the cable from the ZIF connector (3) on the module. Note that the cable routes underneath the module. The camera module is available as spare part number N86659-001. Before installing a new camera module, be sure to install two rubber bumpers onto the module. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 61 When you install the camera module, be sure to locate the alignment pins (1), and then insert the pins into the holes (2) in the module. To remove the OLED board: Disconnect the cable from the ZIF connector (1) on the board. Use tweezers to grasp the end of the stretchable tape that is installed under the OLED board.
  • Page 62 To remove the display cable: Disconnect the cable from the connector (1) on the touch control board and OLED board (2). Peel the cable (3) off the bottom of the display rear cover. Remove the cable from the clips (4) at the bottom of the display rear cover. The display cable is available as spare part number N86639-001 for models with an OLED display and N86640-001 for models with an FHD display.

  • Page 63: Top Cover With Keyboard

    Peel the wireless antennas (4) off the display rear cover. The antennas are attached with double-sided adhesive. The wireless antennas are available using spare part number N86634-001. The display back cover with dual antennas is available using spare part number N86657-001. To reassemble and replace the display assembly, reverse these procedures.
  • Page 64 Table 5-13 Spare part country codes (continued) For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number Germany -041 Romania -271 United Kingdom -031 Greece -151...

  • Page 65: Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the SoftPaqs . Some download packages contain a file HP website are packaged in compressed files called named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 66: Preparing For A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...
  • Page 67 Select your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder that contains the update. filename .exe). Double-click the file that has an .exe extension (for example, The BIOS installation begins.

  • Page 68: Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant: Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar.

  • Page 69: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu: Select the Start button, and then select All apps.

  • Page 70: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 71: Only)

    Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.

  • Page 72: Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI Remote HP PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest Remote HP PC Hardware Diagnostics UEFI version to a USB flash drive.

  • Page 73: Customizing Remote Hp Pc Hardware Diagnostics Uefi Settings

    Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage, such as a hard drive or USB flash drive, to run remote diagnostics.

  • Page 74: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to its factory state. Performing these standard procedures can return your computer to a working state faster.

  • Page 75: Creating A System Restore

    Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, you can create recovery media on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 76: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, which is the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media.

  • Page 77: Specifications

    Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When you travel with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 9-1 Computer specifications Metric...

  • Page 78: Solid-State Drive Specifications

    Table 9-2 Display specifications Metric U.S. Active diagonal size 40.6 cm 16.0 in Resolution 1920 × 1200 (WUXGA) 2880 × 1800 (2.8K) Surface treatment BrightView (OLED) Antiglare (WUXGA) Brightness 400 nits (OLED) 300 nits (WUXGA) Viewing angle UWVA Backlight OLED Display panel interface Solid-state drive specifications This section provides specifications for your solid-state drives.
  • Page 79 Table 9-3 Solid-state drive specifications (continued) 256 GB* 512 GB* 1 TB* Operating temperature 0°C to 70°C (32°F to 0°C to 70°C (32°F to 0°C to 70°C (32°F to 158°F) 158°F) 158°F) NOTE: *1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

  • Page 80: Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 81 Table 10-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO...
  • Page 82 For 127 V AC, the flexible cord must be Type SVT or SJT 3-conductor, 18 AWG, with plug NEMA 5-15P (15 A, 125 V AC), with UL and CSA or C-UL marks. For 240 V AC, the flexible cord must be Type H05VV-F three-conductor, 0.75 mm²...

  • Page 83: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Recycling...

  • Page 84: Index

    13 illustrated 18 illustrated 18 right touchpad 9 spare part numbers 18 product description 1 HP PC Hardware Diagnostics UEFI spare part numbers 18 downloading 65 display panel adhesive strips failure ID code 64 camera spare part number 19...
  • Page 85 69 Windows 12 Charge and DisplayPort media 69 Windows Copilot 12 output 6 USB flash drive 69 USB 10 Gbps with HP Sleep and recovery media 68 Charge 6 creating using HP Cloud USB Type-C power connector Recovery Download labels...
  • Page 86 DisplayPort output, identifying 12 identifying 6 solid-state drive USB Type-C power connector and illustrated 17 10 Gbps port with HP Sleep and product description 1 Charge and DisplayPort output, removal and replacement 32 identifying 7 spare part numbers 17 USB/audio board...

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