Troubleshooting - Panasonic MC-KC1W Operating Instructions Manual

Troubleshooting

Troubleshooting
Check the following before requesting repairs.
When this happens When this happens
Charging indicator is not
lighting when charging
Charging indicator never
goes off
Charging indicator
fl ashes quickly
Operation time has
reduced greatly after
charging
The vacuum cleaner does
not run
Dust sensor lamp and
charging indicator are
lighting at the same time
The brush of the fl oor
nozzle does not rotate
The suction power is weak;
there is an abnormal
"puff y" sound or excessive
noise during operation
The exhaust smells of
rubbish
Inspection and handling Inspection and handling
Is the power plug plugged in?

Is the battery fully charged?

Is the main unit correctly placed on the clean dock? (P. EN6)

If the charging Indicator does not go out after charging for more than 12 hours,

it may be that the vacuum cleaner has failed or the battery life is up.
→Please consult with the original dealer.
Unplug and wait for 10 minutes before plugging in again. If it still fl ashes

quickly
→Contact your original dealer.
Are you charging where the temperature is too high or too low?

→Recharge in a room where the temperature is between 5 °C and 35 °C.
If the product is charged immediately after it is used in a high temperature

environment such as in the summer, charging may be suspended due to
excessively high battery temperature and the product may standby for cooling.
→The battery will automatically charge after it cools. Please charge it until the
charging Indicator goes out.
Does the battery reach the end of its life?

→Please contact the original dealer for purchase and replacement of the
battery.
Is the battery exhausted?

→Please charge it
Please start again.

Has the protection function to prevent the motor or battery from overheating

started?
→Close the vacuum cleaner and stop the operation
Wait for 5 to 30 minutes (for motor or battery to cool, and release the
protection function)
→Please check the reason for the activation of the protection function and
then operate accordingly (P. EN4)
Is the rotating brush wrapped around debris, ropes, etc.?

Is it blocked? (P. EN14)
Sweeping objects with long hair or diff erent kinds of carpets, or pressing the

nozzles with force may cause the rotating part to rotate slow or not to rotate.
→When it is not rotating, please stop the operation fi rst and then restart it
Switch off the vacuum cleaner and run it again.

Are the nozzle, etc. blocked?

Are the dust bin blocked?

→Remove the rubbish and perform maintenance (P. EN11 - EN14)
Is the dust bin installed correctly? (P. EN12)

Has the vacuum cleaner not been cleaned after inhaling smelly rubbish?

→ If you care about the odor during the re-operation, please remove the rubbish
and perform maintenance (P. EN11 - EN13).
If odors persist after maintenance, replace with a clean dust bag
EN15