Troubleshooting - Panasonic MC-SB30JW147 Operating Instructions Manual

Troubleshooting

Troubleshooting
Check the following before requesting repairs.
When this happens When this happens
There is no breathing
light for battery level lamp
The battery level lamp
does not go out
The battery level lamp
fl ashes quickly
Operation time has
reduced greatly after
charging
The vacuum cleaner
does not run
No operation is
performed but the suction
power is weakened or the
operation is terminated
The rotating brush of the
fl oor nozzle does not
rotate
The suction power is
weak even in the "HIGH"
mode
The suction power
becomes weak during
operation
EN14
Inspection and handling Inspection and handling
Are both ends of the AC adapter plugged in?

If the battery level lamp does not go out after charging for more than 12 hours,

it may be that the vacuum cleaner has failed or the battery life is up.
→ Please consult with the original dealer.
Unplug and wait for 10 minutes before plugging in again. If it still fl ashes quickly

→ Contact your original dealer.
Are you charging where the temperature is too high or too low?

→ Recharge in a room where the temperature is between 5 °C and 35 °C
If the product is charged immediately after it is used in a high temperature

environment such as in the summer, charging may be suspended due to
excessively high battery temperature and the product may standby for cooling.
→ The battery will automatically charge after it cools. Please charge it until the
battery level lamp goes out
Does the battery reach the end of its life?

→ Please contact the original dealer for purchase and replacement of the battery
Is the battery exhausted?

→ Please charge it
Is it at idling OFF? (P. EN8)

Has the protection function to prevent the motor or battery from overheating

started?
→  Close the vacuum cleaner and stop the operation
 Wait for 5 to 30 minutes (for motor or battery to cool, and release the
protection function)
 Please check the reason for the start of the protection function (P. EN4)
• Is the dust bin full of rubbish?
→Remove the rubbish and perform maintenance (P. EN10 ~ EN11)
• Are the suction inlet, nozzle, etc. blocked?
→ Please remove the blockage
• Is the rotating brush of the fl oor nozzle wound by foreign objects?
→Please remove foreign objects (P. EN13)
For safety, when the fl oor nozzle is lifted up, the rotating brush will be stopped.

Is the rotating brush wrapped around debris, ropes, etc.? Is it blocked? (P. EN13)

Sweeping objects with long hair or different kinds of carpets, or pressing the

nozzles with force may cause the rotating part to rotate slow or not to rotate.
After the suction nozzle is lifted, if it rapidly hits and falls onto the ground, the

rotating brush may not rotate.
→ Slowly lower the nozzle; do not hit it quickly
If the fl oor nozzle is removed and reinstalled during operation, the rotating brush

will not rotate.
→Install the nozzle after stopping the operation
Switch off the vacuum cleaner and run it again.

Are the extension wand, nozzle, etc. blocked?

Are the dust bin blocked?

→ Remove the rubbish and perform maintenance (P. EN10 ~ EN11)
Is the dust bin installed correctly? (P. EN10 ~ EN11)

Is the protection function activated (P. EN4)?

When the idling OFF function is disabled, the product is running at [AUTO] or

[HIGH] mode. When the fl oor nozzle is kept away from the fl oor, the suction
power will become weaker to lower power consumption.(P. EN16)