Saeco AREA OTC SUPO48B Operation And Maintenance Manual
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Saeco AREA OTC SUPO48B Operation And Maintenance Manual

Saeco AREA OTC SUPO48B Operation And Maintenance Manual

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Automatic machine for espresso coffee and hot beverages
OPERATION AND
MAINTENANCE
WARNING: Read these instructions carefully before using the machine.
EN-US

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Summary of Contents for Saeco AREA OTC SUPO48B

  • Page 1 Automatic machine for espresso coffee and hot beverages OPERATION AND MAINTENANCE WARNING: Read these instructions carefully before using the machine. EN-US...
  • Page 2 English MAIN PARTS Water tank lid Cup holder (small cups) Water tank Cup holder (mugs) Used capsule drawer Drip tray Power cord Power button Capsule loading tray Chassis plug Cup holder surface Ventilation fan Touch control panel Display Hot water disp. spout Coffee dispensing spout Moving coffee spout Cappuccinatore...
  • Page 3 English SAFETY INSTRUCTIONS Never allow water to The machine may be used come into contact by children older than 8 or with by persons with reduced electrical parts of the physical, mental or sensory machine: danger abilities or lacking sufficient short circuit! experience...
  • Page 4 English Safety of Persons Report any defects in the cord and/or plug to the service provider immediately. Ensure that children cannot Do not pass the power play with the machine cord around corners, over and/or packaging sharp edges or over hot materials.
  • Page 5 English The machine may only be The machine must only be moved service installed in places where it provider. checked qualified staff. Do not use the machine outdoors. Cleaning the machine Do not install the machine Before cleaning in a location where water machine, switch OFF (0) jets may be used.
  • Page 6 English Using Milk Milk dosage Milk must be used and The machine has a default stored in accordance with dose set-up for all milk the instructions given on beverages. However, the the manufacturer's original dose of beverage in the packaging. cup may vary according to the type of milk used.
  • Page 7 English Servicing Maintenance In case of failures, defects or suspected faults resulting from a fall, immediately unplug the machine from power socket and alert the service provider specialised technician. Never attempt to operate the machine if it is faulty. Only the service provider and/or technician service...

  • Page 8: Table Of Contents

    English CONTENTS INTRODUCTION TO THE MANUAL... 12.2 Inactivity and Storage......INSTRUCTIONS FOR END OF... Preamble..........OPERATIONAL LIFE DISPOSAL..Icons Used..........INFORMATION ABOUT THE..... APPLIANCE........Information for the Maintenance Technician. Description and Intended Use....Appliance Identification......Technical Specifications......SAFETY.......... Preamble..........General Safety Instructions......Operator Requirements......

  • Page 9: Introduction To The Manual

    This article is marketed under the responsibility of performed. SaGa Coffee S.p.A. which guarantees the product. Saeco is a registered trademark of Koninklijke Philips Important N.V. and its use is licensed by Koninklijke Philips N.V. It is used to indicate operations that, if correctly...
  • Page 10 English Suggested solutions It is used to indicate alternative procedures which make programming and/or maintenance operations quicker. User It is used to indicate the user of the machine. Users are not allowed to perform any cleaning or maintenance operations. Supply operator It is used to indicate those operations that must be performed only by the person in charge of refilling and cleaning the machine.

  • Page 11: Information About The............. Appliance

    English INFORMATION ABOUT THE APPLIANCE Information for the Description and Intended Use Maintenance Technician This machine is automatically used to brew: The appliance must be • coffee and espresso brewed exclusively with LAVAZZA BLUE*, NESPRESSO*, CAFFITALY* or installed well-lit, compatible capsules, according to the model. •...

  • Page 12: Appliance Identification

    English Appliance Identification The appliance is identified by the model name and serial number shown on the special plate. Name of the Manufacturer Supply voltage (V) Water network pressure Marks of conformity Certifying organization Model Supply frequency (Hz) Electrical power consumption (W) Serial number Year and month of manufacture appliance code.

  • Page 13: Technical Specifications

    English Technical Specifications Size (w x h x d) 280 x 380 x 480 mm 25 capsules approx. 9 kg Machine housing material Thermoplastic material Power Rating See the data plate Supply Voltage See the data plate Power cord length approx.

  • Page 14: Safety

    English SAFETY It is mandatory to: Preamble • check conformity of the power supply; In compliance with the regulations and directives in force, SaGa Coffee has established at its offices a • use original spare parts; technical pamphlet relative to the AREA appliance. •...

  • Page 15: Operator Requirements

    English case failure Maintenance technician malfunctioning, please The maintenance technician is the only person authorised service machine, start refer only to the qualified programming procedures and perform the adjustment, set up and maintenance operations. personnel of the technical Access to the internal area service.

  • Page 16: Handling And Storage

    English HANDLING AND STORAGE Storage operations The machine is packed in cardboard and expanded described in this chapter polystyrene packaging. must performed If the appliance is not immediately installed, it shall be exclusively by the service kept in a sheltered place according to the following instructions: provider or a specialised •...

  • Page 17: Installation

    English INSTALLATION Cautions operations described in this chapter The appliance cannot be must performed installed in external areas. exclusively by the service Avoid placing it in areas provider or a specialised where the temperature is technician, shall lower than 2°C or higher organise all the operating than 32°C...

  • Page 18: Unpacking And Positioning

    English supporting surface The presence of magnetic must be adequate to bear fields proximity the machine weight and electrical machines which clean. generate interference could cause the electronic Access to the machine and controls of the machine to the plug should be kept malfunction.

  • Page 19: Connection To The Electric Network

    English Power cord: to connect the machine to the mains. Descaling solution: to remove limescale build-up in the water circuit caused by normal use. Silicone hose: Once connected to the Cappuccinatore it allows the milk to be sucked from its container. "Intenza +"...
  • Page 20 English In case of doubt, do not proceed with installation qualified authorised personnel accurately check the system. Do not use adapters or multi-sockets. Make sure that the power cord plug easily reachable after installation.

  • Page 21: Description Of Controls

    English DESCRIPTION OF CONTROLS Power button "Long Coffee" button "Espresso" button It is located in the lower left part on the rear of the "Manual Brewing" button machine. "Hot Water" button If set to the "I" position the machine turns on "Up"...
  • Page 22 English "Latte Macchiato" button When this button is pressed, a Latte Macchiato is brewed. "Milk" button When this button is pressed, a cup of milk is dispensed. "Down" button Press this button to scroll down the user menu options.

  • Page 23: Supply And Start Up

    English SUPPLY AND START UP Filling the Water Tank Remove the tank; lift it using the inside handle. Before using the machine for the first time, wash the water tank carefully. Fill the water tank with fresh drinking water only. Hot or carbonated water, as well as other liquids, will damage the machine.

  • Page 24: Measuring And Adjusting Water Hardness

    English Measuring and Adjusting Scroll the menu until the "Settings" option. Water Hardness Measuring water hardness is very important in order to correctly manage the anti-scale filter and the frequency with which the machine must be descaled. Immerse the water hardness test strip (not included) in water for 1 second.
  • Page 25 English The machine must be fully The anti-scale filter should free of limescale before replaced whenever starting to use the water indicated by the machine. filter. Before descaling, remove the anti-scale filter from In case you did not activate the water tank. the filter upon first use and already prepared...
  • Page 26 English Switch to machine programming mode as described in Select "OK" and press the "OK" button. The following the "Access to the Maintenance Menu" section. Scroll screen is displayed: the menu until the "Water filters management" opt. Select "YES" and press the "OK" button. The following screen is displayed: Press the "Ok"...
  • Page 27 English Remove the tank from the machine and empty it. Place a large container under the dispensing spouts Remove the small white filter from the tank and store (hot water, coffee and cappuccino). it in a dry place sheltered from dust. Select "OK"...
  • Page 28 English Rinse the water tank thoroughly and fill it with fresh drinking water up to the MAX level. Press the "OK" button. The following screen is displayed: The following screen is displayed: In case machine descaling is not necessary or when replacing one of the 8 filters, the activation procedure starts from this point.
  • Page 29 English Fill the water tank again up to the MAX level with fresh 7.3.2 Replacing the water filter drinking water. Select "OK" and press the "OK" button. The following screen is displayed: Replace the water filter as soon as the capacity drops to 0% and the filter icon starts blinking quickly.

  • Page 30: Adjusting The Coffee Dispensing Spout

    English Pressing the button, this screen appears: Manually move the dispensing spout up or down to adjust its height. Lift or lower the central grill. The recommended positions are: • When using small cups. Select "NO" and press the "OK" button. Exit the programming mode.

  • Page 31: Turning On/Off The Machine

    English Turning on/off the machine 7.6.1 First start-up Press the power button on the back of the machine to turn it on. The control panel display shows the The machine can be turned on/off by pressing the wording "SYSTEM BOOT" and afterwards you will be button located to the rear of the machine.

  • Page 32: Washing The Parts Coming Into Contact With Food

    English 7.6.2 After a Period of Inactivity When the hot water dispensing procedure has been completed, empty the container. Fill the water tank Empty the water tank, wash and rinse it and fill it with again up to the MAX level. The machine is now ready fresh water (see section "Filling the Water Tank").

  • Page 33: Programming Menu

    English PROGRAMMING MENU Button Description in This chapter contains Programming Mode instructions on how to set change Use the buttons described below to scroll the appliance menus. programming parameters of the appliance. Therefore it is necessary to carefully read it and to understand exact sequence...

  • Page 34: User Programming

    English User programming The PASSWORD will not The structure of the user menu is indicated in section be requested if set on the "Structure of the User Menu". Section "Description of Messages in the User Menu" default value (0000). It describes all options in the user menu.
  • Page 35 English PASSWORD forgotten, you can reset it by entering a PUK code. You have to request the PUK code to the Saeco service centre, who will guide you through the procedure. 8.2.2 Structure of the User Menu The main options of the user menu are:...

  • Page 36: Maintenance Programming

    PASSWORD-protected. by entering a PUK code. You have to request the The PASSWORD will not PUK code to the Saeco be requested if set on the service centre, who will default value (0000). It guide you through the should be changed upon procedure.
  • Page 37 English 8.3.2 Structure of the Maintenance Menu This menu allows you to manage certain machine operation parameters. The main options of the maintenance menu are: MENU ITEM Statistics Product Counters Product Quantities Descaling counters Warning Active Descal. Executed Tot Desc Refused Last Desc Refused (LT) Since Last Desc Tot Brewed (LT)
  • Page 38 English 8.3.3 Description of Messages in the Maintenance Menu MENU ITEM Description Statistics This function allows the user to view: - Product Counters - Product Qty. - Descaling counters - Rinsing Counters Product Counters This function allows the user to view the number of products brewed by the machine, distinguished according to the beverage type Product Quantities This function allows the user to view the doses of product, which are stored according to...
  • Page 39 English MENU ITEM Description Coffee temperature This function allows you to adjust the capsule product temperature (instant products excluded): - MAX - MED - MIN Press the OK button on the EXIT option to go back to the top level. Clean Cappuccinatore request This function allows you to enable the Cappuccinatore cleaning cycle request at the end of each milk product dispensing:...
  • Page 40 English MENU ITEM Description filter This function allows you to control the water filter installation and maintenance. Available options depend on the presence of an already installed filter. If no water filters are installed: - OFF: keeps the water filter status unchanged - ON: Allows you to start the water filter activation procedure, going through the "Activate Filter?"...

  • Page 41: Technical Programming

    PUK code. You have to request the The PASSWORD will not PUK code to the Saeco be requested if set on the service centre, who will default value (0000). It guide you through the should be changed upon procedure.
  • Page 42 English 8.4.2 Structure of the Technical Menu This menu allows you to manage certain machine operation parameters. The main options of the programming menu are: MENU ITEM Machine Data Memo Doses Settings Recipes management Coffee Temperature Range Prebrewing Language Stop Brewing Out of Credits High Speed Milk Power-on BU rinsing request WATER HARDNESS...
  • Page 43 English 8.4.3 Description of Messages in the Technical Menu MENU ITEM Description Machine Data This function allows you to view: - Machine Model - Voltage and Network Frequency - Firmware Version installed on the CPU Press the OK button on the EXIT option to go back to the top level. Memo Doses This feature allows you to access the functions for setting the dose for each product.
  • Page 44 English MENU ITEM Description This option allows the user to select the desired language among: Language - ITALIAN - ENGLISH - GERMAN - FRENCH - SPANISH - PORTUGUESE - POLISH - RUSSIAN - SLOVENIAN Press the OK button on the EXIT option to go back to the top level. Stop Brewing Out of Credits This function allows the user to adjust machine operation when the credits have been used - OFF:...
  • Page 45 English MENU ITEM Description Display contrast This function allows you to adjust the contrast of the display to better view the messages. The user, by means of the navigation arrows, can change the display contrast settings. The modification of the contrast level is shown by the bar. The user must press the OK button to confirm the choice and go back to the menu top level.
  • Page 46 English MENU ITEM Description Confirm Set Credits Press OK on one of the following options: - YES: confirm and save the set credits - No: reset the number of credits and go back to the charging screen. Press the OK button on the EXIT option to go back to the top level. Exit This option allows the user to go back to the menu top level.
  • Page 47 This function restores the factory configuration settings when a malfunction occurs. Using the OK button the user can confirm this selection. Reboot and Update from Using this option the user can download the firmware using the SerProgr SAECO Vending SerProg kit.
  • Page 48 English 8.4.4 Password setting Press the "Down" or "Up" button to select the "Set" option. Press the "OK" button to confirm and access The PASSWORD must be set by the service provider password programming. The following screen is in order to prevent access by unauthorised personnel displayed: who could change the machine settings and cause malfunctions.
  • Page 49 English 8.4.5 Setting Credits To charge credits: Press the "Up" or "Down" button to set the desired Credits can be set to control sales. To set the credits, number. proceed as follows: Press the "OK" button to move to the next number. Switch to machine programming mode as described in Repeat the steps until the desired credits have been section "Access to the Technical Menu".

  • Page 50: Operation And Use

    English OPERATION AND USE Warm-up and Rinsing The use by children older When turned on, the machine asks the user whether it has to perform a rinse cycle or not. The display shows: than 8 years or by persons with reduced physical, mental or sensory abilities...

  • Page 51: Rinse And Self-Cleaning

    English Close the capsule loading tray. The machine activates Rinse and Self-cleaning the warm-up phase to perform the cleaning cycle. The display shows: The cycle allows the coffee and milk circuits to be rinsed with fresh water. The machine requests to perform this cycle during the warm-up phase only, in the following cases: •...
  • Page 52 English Capsules should not be The capsule should be reused to brew two or inserted as shown in the more products. figure. LAVAZZA BLUE capsules orientation To insert the capsule, the loading tray must be opened by pushing it upwards as far as it will go. Do not force the tray beyond its limit.

  • Page 53: Brewing A Single Coffee / Product

    English CAFFITALY capsules orientation If you encounter resistance when closing tray, check the capsule position. Do not insert fingers or any other object other than a LAVAZZA BLUE*, N E S P R E S S O * , CAFFITALY* compatible capsule into...
  • Page 54 English Once brewing is completed, machine does automatically dispose of the capsule into the capsule drawer! At the end of the brewing cycle, it is therefore If the door is opened after necessary to manually open pressing beverage and close the lever to button, dispensing will be discharge the capsule into cancelled and the message...
  • Page 55 English "Manual Brewing" Product brewing stops automatically when the preset level is reached. Press the "Manual Brewing" button. The machine brews a coffee product. Brewing a long coffee To brew a long coffee, we recommend using the moving coffee dispensing spout in the low position and placing the cup on the hole in the rear part of the grill.
  • Page 56 English Insert the suction hose into the milk container. For hygienic reasons, make sure that the outer surface of the suction hose is clean. Press the "Coffee with a dash of milk" button. The machine automatically brews the beverage. For hygienic reasons, make sure that the outer surface of the suction hose is clean.
  • Page 57 English If the "Clean Cappuccinatore Request" option in the The display shows the brewing stage. maintenance menu has been set to "ON", the display shows the wording "Light Clean? YES - NO" once the milk-based product has been dispensed to remind you that the Cappuccinatore should be rinsed.

  • Page 58: Dispensing Hot Water

    English Press the "Latte Macchiato" button. The machine The hot water dispensing automatically brews the beverage. spout reach high temperatures: never touch it with your bare hands. Ensure the machine is ready for use before dispensing hot water. Place a container under the hot water dispensing spout.

  • Page 59: Emptying The Capsule Drawer And Drip Tray

    English Product brewing stops automatically when the preset In order to brew coffee, the capsule drawer must be level is reached. The user can stop product dispensing emptied of used capsules. Remove the drip tray and once the desired quantity is reached by pressing the the capsule drawer.
  • Page 60 English Lift the capsule drawer. Before reinserting capsule drawer into the machine, ensure that it is correctly placed and that grill properly arranged. After emptying, insert the capsule drawer. The display will show: Empty the capsule drawer and the drip tray. The capsule drawer also contains liquid coffee or The machine is now ready to brew coffee.

  • Page 61: Cleaning And Maintenance

    English CLEANING AND MAINTENANCE 10.1 General Notes for Correct Before performing Operation maintenance and/or cleaning operation, unplug N o n - r e m o v a b l e the power cord. components machine itself must be cleaned, when differently specified, only The Manufacturer is not by using cold or lukewarm...

  • Page 62: Cleaning And Scheduled Maintenance

    English 10.2 Cleaning and Scheduled Do not clean the electric Maintenance parts with cloths All parts requiring cleaning and/or with degreasing are easily accessible, so no detergents. Remove any tools are needed. dust residues with a jet of dry compressed air or with an antistatic cloth.
  • Page 63 English 10.2.1 Maintenance Schedule 10.2.3 Cleaning the capsule loading tray Operation to be carried out Emptying and cleaning the capsule Check the status of the capsule loading tray, and if drawer. necessary clean it with a damp cloth. Cleaning the capsule loading tray. Water tank cleaning.
  • Page 64 English Remove the tank; lift it using the inside handle. The Cappuccinatore must be washed and cleaned every time it is used. The lack of cleaning before and after each use can affect the correct operation of the machine. Danger burning! Dispensing preceded by small jets of...
  • Page 65 English Select "OK" and press the "OK" button. The machine The following screen is displayed: dispenses a quantity of water sufficient to rinse the milk circuit. The following screens appear: Press "Down" button select "CLEAN CAPPUCCINATORE" and press the "OK" button to confirm.
  • Page 66 English Place a container under the Cappuccinatore spout. Danger burning! Dispensing preceded by small jets of hot water. Make sure that the Cappuccinatore complete with all its parts is correctly inserted. Pour a solution bag into a container and let it dissolve in fresh water (refer to the water quantity indicated by the manufacturer).
  • Page 67 English With the machine on, press the "OK" button. Wait until the cycle stops automatically. The machine will go back to the normal operating cycle. Remove the container only once the cycle has been completed. The following screen is displayed: The steps below describe how to disassemble and wash the Cappuccinatore.
  • Page 68 English Press the button on the left side and remove the Cappuccinatore. Remove the ring from the Cappuccinatore. Remove the suction tube from the Cappuccinatore. Rotate the Cappuccinatore cover and remove it from the Cappuccinatore body. Remove fitting from milk suction hose. Remove the valve from the Cappuccinatore.
  • Page 69 English Wash the parts under running water. Remove any milk deposits/crusts using the brush as indicated in the figure. After washing, reassemble the parts following the same procedure used for disassembly, but in reverse order.
  • Page 70 English 10.2.8 DESCALING Take particular care in Limescale is a natural part of the water used for reassembling the ring on machine operation. It needs to be removed regularly as it may clog the water and coffee circuit of your Cappuccinatore, appliance.
  • Page 71 English Remove the tank from the machine and empty it. Remove the anti-scale filter. Select "OK" and press the Switch to machine programming mode as described in "OK" button. The following screen is displayed: the "Access to the Maintenance Menu" section. Scroll the menu until the "Descaling Cycle"...
  • Page 72 English Place a large container under the dispensing spouts Rinse the water tank thoroughly and fill it with fresh (hot water, coffee and cappuccino). drinking water up to the MAX level. Press the "OK" button. The following screen is displayed: Remove and empty the drip tray.
  • Page 73 English Press the "OK" button to pause the cycle. Press the "OK" button again to resume the cycle. Once the cycle ends, the screen below appears: Re-fit the small white filter. Fill the water tank again up to the MAX level with fresh drinking water. After performing the descaling cycle, rinse the Cappuccinatore under running water.

  • Page 74: Troubleshooting

    English TROUBLESHOOTING 11.1 Warning signals This chapter describes all the warning messages that the machine may display to the user and the actions that can and/or must be performed by the user. Warning Signals How to reset the message The machine is switching on. Machine in Stand-by.
  • Page 75 English Warning Signals How to reset the message The machine reminds you that it will be necessary to perform a descaling cycle in a few cycles. The machine requires a descaling cycle. When this message is displayed, it is still possible to use the machine, but its correct operation might be affected.

  • Page 76: Problems - Causes - Solutions

    English Alarm warnings How to reset the message The machine requires you to close the capsule tray. The selected operation requires milk dispensing. Ensure that the Cappuccinatore is correctly and fully assembled. Insert the Cappuccinatore in the machine as specified in the manual. Turn off the machine.

  • Page 77: Inactivity And Storage

    English STORAGE - DISPOSAL 12.1 Location Change Should the machine be placed in a different location, it is necessary to: • disconnect the appliance from the supply network; • carry out the general cleaning of the appliance as indicated in chapter "Cleaning and Maintenance"; •...

  • Page 78: Operational Life Disposal

    English INSTRUCTIONS FOR END OF OPERATIONAL LIFE DISPOSAL INFORMATION FOR THE USER pursuant to Art. 13 of Legislative Decree no. 151 of 25 July 2005 "And in compliance with the provisions of the RAEE Directive relative to the reduction of the use of hazardous substances in electric and electronic appliances, as well as the disposal of the waste".

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