Related Manuals for Gateway E-842R
Summary of Contents for Gateway E-842R
- Page 1 Gateway E-842R SAS RAID USERGUIDE ® Download from Www.Somanuals.com. All Manuals Search And Download.
- Page 2 Download from Www.Somanuals.com. All Manuals Search And Download.
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Page 3: Table Of Contents
Contents Chapter 1: Introduction ......... . . 1 Overview . - Page 4 Contents Disk I/O module LEDs ..........37 Starting the drives .
- Page 5 AC power (350 W power supply module) ........58 Power consumption .
- Page 6 Contents Download from Www.Somanuals.com. All Manuals Search And Download.
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Page 7: Chapter 1 Introduction
CHAPTER Introduction • Overview • The enclosure • The plug-in modules Download from Www.Somanuals.com. All Manuals Search And Download. -
Page 8: Overview
“Enclosure cabling - multiple enclosures” on page The enclosure The Gateway E-842R design concept is based on an enclosure subsystem together with a set of plug-in modules. The enclosure platform, as equipped, includes: • Chassis and backplane with integrated (front panel mounted) operator’s panel. -
Page 9: Enclosure Chassis
• Two plug-in power supply modules, 100-240 V AC, 350 W. • One plug-in cooling fan module. • Two plug-in controller modules, each incorporating a RAID controller and a StorView Management Module. Important If only one controller module is installed, a blank module must be installed in the unused slot. -
Page 10: Operator's Panel
CHAPTER 1: Introduction Operator’s panel The enclosure’s front panel has an integrated operator’s (Ops) panel with four LEDs. The Ops panel provides you with a high level indication of the operation of the enclosure. See “Ops panel LEDs” on page 8 for details of the LED status conditions. -
Page 11: The Plug-In Modules
Audible alarms The Gateway E-842R enclosure includes an audible alarm which indicates when a fault state is present. The following conditions activate the audible alarm: • Fan fault • Voltage out of range • Over temperature • Thermal overrun •... -
Page 12: Cooling Module
Power supply module fan fault Multiple power supply modules In order to maintain the appropriate airflow, you must always operate the Gateway E-842R with two power supply modules installed. The two power supply modules operate together so if one fails, the other maintains the power supply and cooling while you replace the faulty module. - Page 13 The module has an orange Cooling Module Fault LED. LED status is described in the following table: Module Fault (Orange) Status Enclosure Off - Indicated by power supply module and controller module OK lights Enclosure On - Fan OK Cooling module fan failure Download from Www.Somanuals.com.
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Page 14: Controller Module
One or two controller modules (depending on your configuration) are supplied and mounted in the back of the enclosure as part of the Gateway E-842R enclosure core product. The plug-in controller modules have been designed for integration into the enclosure, providing external FC cable interfacing with the host computer system. - Page 15 The module is configured with a base IP address to let you connect to it. See “StorView Storage Management software” on page 29 or the Gateway E-842R StorView Storage Management Software User Guide for further information. LED functions...
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Page 16: Battery Module
CHAPTER 1: Introduction Controller OK Green When lit, this LED indicates that RAID controller activity is normal. Controller fault Orange When lit, this LED indicates that a RAID controller fault has occurred. Ethernet status Green When lit, this LED indicates that the Ethernet port has a valid connection. -
Page 17: Disk I/O Module
The OUT port on the RAID Controller or DIsk I/O module connects to the IN port on the Disk I/O module in the next E-842R enclosure in a multiple enclosure configuration, See “Enclosure cabling - multiple enclosures” on page 25 for further information on enclosure expansion. -
Page 18: Drive Carrier Module
CHAPTER 1: Introduction Drive carrier module The drive carrier module comprises a hard disk mounted in a carrier. Each drive bay houses a single, low profile, 1.0-inch high, 3.5-inch form-factor disk drive in its carrier. The carrier has mounting locations for SAS or SATA drives. The front cap also supports an ergonomic handle which provides the following functions: •... -
Page 19: Dummy Carrier Modules
Dummy carrier modules Dummy carrier modules are provided for fitting in all unused drive bays. They are designed as integral drive module front caps and must be installed in all unused drive bays to maintain a balanced airflow. Blank modules... - Page 20 CHAPTER 1: Introduction Download from Www.Somanuals.com. All Manuals Search And Download.
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Page 21: Chapter 2 Getting Started
CHAPTER Getting Started • Introduction • Planning your installation • Enclosure installation procedures • Module installation • Enclosure configuration • Enclosure cabling - single enclosure • Ethernet connection • Enclosure cabling - multiple enclosures • Drive slot arrangement • Power cord connection •... -
Page 22: Introduction
CHAPTER 2: Getting Started Introduction Caution When connecting the enclosure, use only the power cords supplied or cords which match the specification quoted in “Specifications” on page This chapter explains how to install your enclosure into an industry-standard, 19-inch rack cabinet and configure the enclosure sub-system. -
Page 23: Enclosure Drive Bay Numbering Convention
FACTORY USE ONLY FACTORY USE ONLY PSU 1 PSU 2 Cooling Module Disk I/O Module 0 Disk I/O Module 1 Disk I/O module Enclosure drive bay numbering convention Important Drive carrier modules must always be installed in drive locations 1 and 12. This is the minimum configuration required for the system to operate and provide SES Management Services. -
Page 24: Preparing The Site And Host Server
The E-842R system supports most of the widely used operating systems. However deployment on Microsoft Windows requires the .inf driver file which is found on the Gateway External Storage CD (ESCD). (For Windows Servers, insert the ESCD and install the .inf file.) -
Page 25: Rack Installation Prerequisites
The rack mounting rail kit also incorporates a rear hold down mechanism to ensure shock and vibration immunity. Contact Gateway Customer Care to make sure that suitable mount rails are available for the rack you are using. Rack installation procedure See the detail drawings supplied with the rack mounting rail kit for additional information. - Page 26 CHAPTER 2: Getting Started Assemble the left and right chassis latches using the special chassis latch screws. Make sure that the latch is orientated as shown in the following illustration, with the spring arm located against its stop (on the right side at the top, on the left side at the bottom). Assemble the rack brackets to the rack posts as follows: Fit the location pin at the back of the rail into the rear rail post.
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Page 27: Module Installation
Mount the enclosure in the rack as follows: Lift the enclosure and align it with the rack rails. Carefully insert the chassis slides into the rack rails and push it fully into the cabinet. Tighten the rear screws. Withdraw the enclosure until it reaches the hard stops (approximately 15.75 inches (400 mm)). - Page 28 CHAPTER 2: Getting Started Each E-842R RAID controller module can be connected to up to two independent Host Bus Adaptors. Some typical configurations utilizing one or two RAID controller modules and either one or two HBAs are shown in the following.
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Page 29: Ethernet Connection
Dual hosts, dual HBAs, and dual controller connections Dual host, single HBA, and dual controller connections Ethernet connection Important Only shielded Cat 5 (or better) cables should be used for connection to the Ethernet port for EMC conformance. An RJ-45 10/100BaseT Ethernet port lets you connect the controller to a network to enable out-of -band management and monitoring using the Embedded StorView GUI software. -
Page 30: Enclosure Cabling - Multiple Enclosures
CHAPTER 2: Getting Started Enclosure cabling - multiple enclosures You can connect additional expansion enclosures to an E-842R RAID enclosure. Multiple enclosures are connected together using SAS patch cables, up to a maximum of five enclosures, including the RAID enclosure. A typical two-expansion enclosure configuration is shown below. To fully populate your installation to the maximum number of enclosures, follow the example below connecting the enclosures in the same fashion for each additional expansion enclosure. -
Page 31: Drive Location Rules
Drive location rules The E-842R storage enclosure supports two different types of disk drives, SAS and SATA. In order to allow optimal configurations to be built, the following rules should be observed: Different drive types cannot be mixed in the same column. - Page 32 CHAPTER 2: Getting Started If you need to change drive technology, a new column of drives should be populated. Column/row SAS 2 SATA 3 SAS 6 SATA 7 SATA 11 All members of the column should have the same drive type. Drive start With two active power supply modules installed (required), all drives start immediately.
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Page 33: Power Cord Connection
Power cord connection Caution Before turning on the enclosure, carry out the grounding checks detailed in “Grounding checks” on page To attach the power cord: Attach the power cords to the power supply modules. The cable strain relief bale fits over and onto the power cord. -
Page 34: Management Interfaces
VDS (Virtual Disk Service) is a feature of Microsoft Windows Server 2003. It provides a consistent interface for managing storage devices and creating volumes. The Gateway Hardware Provider for VDS enables Virtual Disk Service to be used with the E-842R RAID controller. - Page 35 If the VDS service is running, it is stopped automatically while the provider is installed. Important The Gateway Hardware Provider for VDS can be installed on a system that already has VDS providers from other vendors. Likewise, other VDS providers can be installed after Gateway’s without any conflict.
- Page 36 CHAPTER 2: Getting Started Object Method name IVdsAsync QueryStatus Wait IVdsController GetPortProperties GetProperties GetSubSystem Reset SetStatus QueryAssociatedLuns Initialize (internal) IVdsControllerControllerPort QueryControllerPorts IVdsControllerPort Initialize (internal) GetController GetProperties IVdsDrive GetProperties GetSubsystem ClearFlags SetFlags SetStatus Initialize (internal) IVdsHwProvider QuerySubSystems Reenumerate Refresh IVdsHwProviderPrivate QueryIfCreatedLun IvdsHwProviderType GetProviderType IVdsLun...
- Page 37 IVdsSubSystemNaming SetFriendlyName Known issues and limitations The following issues and limitations are present in the current release of the Gateway Hardware Provider for VDS: • Flashing of drive LEDs cannot be turned off - they can only be set to flash for a specific time period.
- Page 38 CHAPTER 2: Getting Started • There are minimum allowable chunk sizes for RAID 0 and RAID 1 arrays (RAID 5 arrays have no restrictions): RAID 0: Number of Drives 1 or 2 4 or more Minimum Chunk Size 256K 128K RAID 1: Number of Drives 2 or 4...
- Page 39 Download from Www.Somanuals.com. All Manuals Search And Download.
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Page 40: Chapter 3 Operation
CHAPTER Operation • Before you begin • Power on • Starting the drives • Starting StorView • Power down Download from Www.Somanuals.com. All Manuals Search And Download. -
Page 41: Before You Begin
CHAPTER 3: Operation Before you begin Before turning on the enclosure, make sure that all the modules are firmly seated in their correct bays. Power on Caution Do not operate this equipment until the ambient temperature is within the specified operating range. -
Page 42: Disk I/O Module Leds
The default user name is admin and the default password is password. You should change your password to protect your array. See the Gateway E-842R StorView Storage Management Software User Guide for additional information. - Page 43 CHAPTER 3: Operation Download from Www.Somanuals.com. All Manuals Search And Download.
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Page 44: Chapter 4 Troubleshooting
CHAPTER Troubleshooting • Overview • Status indicator LEDs • Audible alarm • Drive carrier module faults • Troubleshooting • Hardware faults • Continuous operation during replacement • Replacing a module • Power supply modules • Drive carrier module • Telephone support Download from Www.Somanuals.com. -
Page 45: Overview
If a fault is indicated on the Ops panel, see the table in “Ops panel LEDs” on page Initial start-up problems Faulty cords First make sure that you have wired up the subsystem correctly. Then, call Gateway Customer Care for a replacement if: • Cords are missing or damaged •... -
Page 46: Status Indicator Leds
• Check the controller module setup as follows: Important For details on how to remove and replace a plug-in module, see “Replacing a module” on page • Make sure that the controller module has been correctly installed and all external links and cables are connected securely. -
Page 47: Ops Panel Leds
CHAPTER 4: Troubleshooting Ops panel LEDs Important The Ops panel is supplied as an integral part of the enclosure core product and is not user replaceable. The Ops panel displays the overall status of all the modules. The Ops panel LEDs are described in the following table. -
Page 48: Controller Module Leds
Controller module LEDs For details on how to remove and replace a controller module see “Controller module” on page The controller module incorporates the following LED indicators: LED functions LED state Definition Battery fault Orange When lit, this LED indicates that the backup battery unit is missing, has low voltage, has experienced a time-out on charge, indicated a faulty battery, or has experienced a fault in the charging circuitry. -
Page 49: Audible Alarm Mute
CHAPTER 4: Troubleshooting Audible alarm mute When the audible alarm sounds, you can mute it by pressing the alarm mute button, located on the enclosure’s front panel. Automatic muting takes place after two minutes if you do not press the alarm mute button. When the alarm is muted, it continues to sound with short intermittent beeps to indicate that a problem still exists. -
Page 50: Troubleshooting
Thermal control The Gateway E-842R storage enclosure uses extensive thermal monitoring and takes a number of actions to make sure that component temperatures are kept low and that acoustic noise is minimized. Airflow is from front to rear of the enclosure. -
Page 51: Thermal Alarm
Caution If your Gateway E-842R enclosure is turned on and you remove any module, replace it immediately. If the enclosure is used with plug-in modules, dummy carriers, or blank modules missing for more than a few minutes, the enclosure can overheat, causing power failure and data loss. -
Page 52: Continuous Operation During Replacement
The fans within the cooling module are not user replaceable. In the event of a cooling fan failure, the complete cooling module must be replaced. Depending on how your Gateway E-842R enclosure is set up, you can normally replace a failed disk unit without interrupting the use of the system. - Page 53 CHAPTER 4: Troubleshooting Warning Do not remove covers from the power supply modules. There is a danger of electric shock inside. To remove a power supply module: Make sure that you identify the faulty power supply module correctly. The Module Fault LED on the faulty power supply module lights orange.
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Page 54: Cooling Module
Connect the power supply cord to the power source. Important The alarm sounds until the new power supply module is operating correctly. Cooling module Removing the cooling module To remove the cooling module: Grasp the latch between your thumb and forefinger. Squeeze your thumb and forefinger together to release the latch. -
Page 55: Controller Module
CHAPTER 4: Troubleshooting Installing the cooling module Caution Handle the module carefully and avoid damaging the connector pins. Do not install the module if any pins appear to be bent. To install the cooling module: Check for damage, especially to the rear connector on the supply. With the latch in the open position, slide the module into the enclosure until the latch engages automatically. - Page 56 Grip the latch handles and remove the module. Installing a RAID controller module To install a RAID controller module: Check for damage, especially to the interface connector. Do not install if the pins are bent. With the latches in the open position, slide the RAID controller module into the enclosure until the latches engage automatically.
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Page 57: Battery Module
CHAPTER 4: Troubleshooting Secure the module by manually closing the latches. You should hear a click when the latches engage. The controller module takes up to one minute to re-initialize onto the loop after re-cabling. Battery module Warning There is a danger of explosion if the battery is incorrectly replaced. Dispose of used batteries in accordance with the manufacturer’s instructions and national regulations. -
Page 58: Removing A Battery Module
Removing a battery module To remove a battery module: • Operate the release latch and slide the battery module out of the controller module. Installing a battery module To install a battery module: Check for damage. Do not install if there are any outer signs of damage. -
Page 59: Drive Carrier Module
CHAPTER 4: Troubleshooting Drive carrier module Caution Observe all conventional ESD precautions when handling modules and components. Avoid contact with such things as backplane components and module connectors. Removing a drive carrier module To remove a drive carrier module: Release the carrier handle by pressing the latch in the handle towards the right. The anti-tamper lock must be off. -
Page 60: Installing A Drive Carrier Module
If you plan to remove a drive for more than a few minutes, we recommend that you temporarily install a dummy carrier module in its place. Drive carrier configuration Before you install the drive carrier modules in your E-842R enclosure, see “Planning your installation” on page 16 for system configuration information. -
Page 61: Dummy Drive Carrier Module Removal And Replacement
Telephone support Gateway offers a wide range of customer service, technical support, and information services. Telephone numbers You can access the following services through your telephone to get answers to your questions:... -
Page 62: Appendix A Specifications
APPENDIX Specifications • Dimensions • Weight • AC power (350 W power supply module) • Power supply module safety and EMC compliance • Environment • Interfaces • Controller module specification • Disk I/O module specification • Drive carrier module specification Download from Www.Somanuals.com. -
Page 63: Dimensions
APPENDIX A: Specifications Dimensions Enclosure inches Height 3.46 87.9 Width across the mounting flange Width across the body of the enclosure 17.6 Depth from the flange to the rear of the enclosure body 21.65 Depth from the flange to the maximum extremity of enclosure 22.72 (rear hold down) Depth from the flange to the furthest extremity at the front of the... -
Page 64: Power Consumption
Power consumption Power consumption of enclosure with 12x SAS drives running I/O, powered by a single power supply module (Power One power supply module) with extended power lead between the power supply module and the I/O backplane and with two controllers installed at IDLE and ACTIVE operation. -
Page 65: Interfaces
APPENDIX A: Specifications Shock, Operational Vertical axis 5 g peak 1/2 sine, 10 ms Shock, Non-Operational 30 g 10 ms 1/2 sine Vibration, Operational 0.21 grms 5-500 Hz Random Vibration, Non-Operational 1.04 grms 2-200 Hz Random Vibration, Relocation 0.3 g 2-200 Hz sine Acoustics Sound Power Operating: Less than 58 dB LwA measured at 73.4°F (23°C). -
Page 66: Disk I/O Module Specification
LED functions LED functions LED state Definition Battery fault Orange When lit, this LED indicates that the backup battery unit is missing, has low voltage, has experienced a time-out on charge, indicated a faulty battery, or has experienced a fault in the charging circuitry. -
Page 67: Drive Carrier Module Specification
Depth 8.25” (209.55 mm) Weight 1.91 lbs (0.86 kg) (with 1.0” 750 GB drive) Operating temperature 41°F to 104°F (5°C to 40°C) (when installed in an E-842R storage enclosure with dual power supply modules) Power dissipation 18.5 Watts maximum Download from Www.Somanuals.com. All Manuals Search And Download. -
Page 68: Appendix B Legal Information
APPENDIX Legal Information Download from Www.Somanuals.com. All Manuals Search And Download. - Page 69 Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Telecommunications per FCC part 68 (applicable to products fitted with USA modems) Your modem complies with Part 68 of the Federal Communications Commission (FCC) rules.
- Page 70 Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
- Page 71 Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
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Page 72: Appendix C Safety Information
APPENDIX Safety Information Download from Www.Somanuals.com. All Manuals Search And Download. - Page 73 Gateway system. Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
- Page 74 Index accessories telephone support safety precautions help troubleshooting alarm mute button telephone support telephone support anti-static wrist or ankle strap Host Bus Adaptors (HBAs) anti-tamper lock Unpacking the Enclosure System Audible Alarm IEC 320 connector audible alarm auto start failure backplane operator’s (Ops) panel Ops panel LEDs...
- Page 75 Index Download from Www.Somanuals.com. All Manuals Search And Download.
- Page 76 Download from Www.Somanuals.com. All Manuals Search And Download.
- Page 77 A MAN E-842R SAS USR GDE R0 05/07 Download from Www.Somanuals.com. All Manuals Search And Download.
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