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Gateway E-824R User Manual

Gateway E-824R User Manual

Gateway superloader 3 models e-824r, e-826r user guide
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USER GUIDE
Gateway® E-824R/E-826R SuperLoader™ 3

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Summary of Contents for Gateway E-824R

  • Page 1 USER GUIDE Gateway® E-824R/E-826R SuperLoader™ 3...

  • Page 2: Table Of Contents

    Gateway E-824R DLT-V4 SuperLoader 3 ......2 Gateway E-826R LTO-3 SuperLoader 3 ....... . 3 Bar code reader .
  • Page 3 Front panel diagnostic tests .........69 www.gateway.com...
  • Page 4 Checking for errors ........... . . 70 Before contacting Gateway Customer Care ......81 Telephone support .
  • Page 5 Contents www.gateway.com...

  • Page 6: Chapter 1 Introduction

    CHAPTER 1 Introduction • Introduction • Features • Enclosure components • Getting Help...

  • Page 7: Introduction

    Each SuperLoader 3™ contains either a DLT-V4 tape drive (E-824R), or an LTO-3 tape drive (E-826R) and one or two magazines containing as many as eight cartridges each. A single cartridge can be inserted directly through a password-protected mailslot (front loading slot).

  • Page 8: Gateway E-826R Lto-3 Superloader 3

    Bar code reader Accessories The Gateway E-826R LTO-3 SuperLoader 3 is SCSI-3 compatible and operates as a single SCSI ID/two LUN data storage device. It is equipped with an LTO-3 tape drive and contains as many as sixteen Ultrium 3 data cartridges, when using two magazines, which provides a compressed capacity of 6.4 Terabytes of data and...

  • Page 9: Enclosure Components

    CHAPTER 1: Introduction Enclosure components Front Left magazine or blank Mailslot (front loading slot) Power switch Front panel LEDs Front panel LCD screen Function keys www.gateway.com Right magazine or blank...

  • Page 10: Back

    Back Power switch Power Fan vent connector RJ-45 Ethernet 68-pin HD SCSI connector connectors Enclosure components Fan vent...

  • Page 11: Product Components

    In addition to your autoloader’s documentation, you can use the following information resources to help you use your autoloader. Use the External Backup CD to access file utilities, Windows 2003 Server drivers, and documentation for your autoloader and its components. www.gateway.com...

  • Page 12: Gateway Web Site

    Gateway Web site Gateway provides a variety of information on its Web site to help you use your autoloader. Visit the Gateway Web site at support.gateway.com Technical documentation and product guides ■ Technical tips and support ■ Updated hardware drivers ■...
  • Page 13 CHAPTER 1: Introduction www.gateway.com...

  • Page 14: Chapter 2: Installing And Setting Up Your Autoloader

    CHAPTER 2 Installing and Setting Up your Autoloader • Overview • Preparation • Installation • Setup...

  • Page 15: Overview

    Set up the host and make sure that the connection is correct (see the host and making sure the connection is correct” on page Before you install your new Gateway autoloader, unpack it carefully and inspect it for any damage that might have occurred during shipping.

  • Page 16: Choosing A Location

    Choosing a location UL requirements Choose a location that meets the following criteria. The autoloader uses standard rack mounting hardware and must be flat and level. Criteria Description Rack requirements Standard 19-inch rack with 2U (3.5 inches) of available rack space.

  • Page 17: Unpacking The Autoloader

    Then remove the autoloader from the bag. Save the packing materials in case you need to move or ship the autoloader in the future. Remove the shipping filler block and replace it with the right magazine or magazine blank. www.gateway.com...

  • Page 18: Installation

    Installation Rack mounting the autoloader Clearance to door inside a rack 2.0” (51 mm) Minimum side clearance (both sides) 1.0” (25 mm) The autoloader can be rack mounted using the V-rail kit (included). The following illustration shows minimum clearances for rack mount...

  • Page 19: General Preparation For Rack Mount Installation

    0.080 inch (2.03 mm) or .105 inch (7.14 mm). Vertical rail hole types The V-rail can be used with the following rack hole types: .375 inch (9.53 mm) square through-holes ■ .281 inch (7.14 mm) diameter through-holes ■ 10-32 UNF-2B threaded holes ■ M6–1-6H threaded holes ■ www.gateway.com...
  • Page 20 Left rail assembly Accessory pieces Besides the rail parts themselves, there are two plates included with the rail kit. These plates are used for various rack mountings. The front cover plate is used on all rack rails. The 10-32 inside nut plate is used on the .375 inch square-hole rails, the .280 diameter rails, and the M6 rails.
  • Page 21 Secure the chassis into the rack by bolting the autoloader tabs to the upper and lower holes in the front cover plate using 10-32 x .625 bolts. www.gateway.com 10-32 inside nut plate...
  • Page 22 Important The upper and lower tabs of the inside plate do not enter the holes of the rack. They deform when secured. Installation in a .280 Diameter thru-hole rack To install the rail in a .280 diameter thru-hole rack: Identify the correct mounting holes on the vertical rail, making sure that the selected holes are on the same level.
  • Page 23 Secure the chassis into the rack by bolting the autoloader tabs to the upper and lower holes in the front cover plate using 10-32 x .625 bolts. www.gateway.com Vertical rail Rail...
  • Page 24 Chassis-mounted rails The following illustrations show various views of the chassis-mounted rail system. Rail parts Rails installed on a chassis Chassis rail close-up Installation...

  • Page 25: Connecting The Scsi And Power Cables

    Shut down and turn off the selected server. Turn off all attached accessory devices, such as printers and other SCSI devices. Attach one end of the SCSI cable (included in the accessory kit) to one of the connectors on the back panel of the autoloader. www.gateway.com Using long autoloader brackets. Using short...
  • Page 26 If the supplied SCSI cable does not fit the connector on your SCSI host adapter, you have an incompatible SCSI host adapter. Contact your Gateway representative or your SCSI host adapter manufacturer for information. Attach the other end of the SCSI cable to the connector on the SCSI host adapter or to the connector on the previous device on the SCSI bus.

  • Page 27: Preparing The Host And Making Sure The Connection Is Correct

    Make sure that you are logged on to the host server with administrator privileges. Download the latest drivers. Save the drivers to your host computer. For the either model, go to support.gateway.com. ■ Open the device manager (refer to your specific OS documentation ■...
  • Page 28 To install the autoloader device driver for Microsoft Windows 2003: Make sure that you are logged on to the host server with administrator privileges. Download the latest drivers from support.gateway.com. Save the drivers to your host computer. Right-click the My Computer icon on the Windows desktop, then click Manage, Device Manager.

  • Page 29: Setup

    The SCSI cable is connected to the autoloader and host computer. ■ No error code appears on the autoloader LCD. ■ If you cannot resolve the problem yourself, contact Gateway Customer ■ Care (see “Getting Help” on page When you first power on the autoloader, the setting for the Internet Protocol (IP) address is static with the address 192.168.20.128.
  • Page 30 The front panel menu has the following options: To configure the autoloader, you must make sure that the setup includes the following: SCSI ID(s). For the autoloader, there is a single SCSI ID. ■ Magazine(s). ■ Ethernet IP address (if you are not using DHCP).
  • Page 31 A dynamic or static IP address for the autoloader (required) ■ A subnet mask (required) ■ An IP gateway (optional) ■ A Simple Network Management Protocol (SNMP) server (optional) ■ A time server, or set the time and time zone manually (optional) ■...
  • Page 32 Important If you make a mistake, press backspace to the digit you want to change. Important If you make a mistake, press backspace to the digit you want to change. To set a static IP address: From the Main menu, click Configuration, then press E Configuration submenu opens.
  • Page 33 Setting an IP gateway A gateway is a node on a network that allows access to another network. To set an IP gateway: From the Main menu, click Configuration, then press E Configuration submenu opens.

  • Page 34: Setting The Time

    Setting the time Important If you make a mistake, press backspace to the digit you want to change. The system time is displayed by On-board Remote Management and is used internally when logging events and errors. The system time is either regular time or power-on time.

  • Page 35: Setting The Change Mode

    In Random mode either you or the backup software can specify which cartridge you want to use and where you want it to go. You will probably use this mode the most. www.gateway.com . The new time zone is set. NTER .
  • Page 36 Important In Sequential mode, the medium changer does not appear in the Device Manager. The medium changer reappears in Device Manager if you return the system to Random mode. This is to allow for operating systems that do not support multiple LUNS.
  • Page 37 This happened because the ISV software registered the autoloader as a two-magazine device, regardless of the number of magazines actually configured. You can set the number of magazines in the autoloader. www.gateway.com NTER . The Sequential Ops submenu NTER .
  • Page 38 Important If you make a mistake, press backspace to the digit you want to change. To set the number of magazines: From the Main menu, scroll to Configuration, then press E Configuration submenu opens. Scroll to Magazines, then press E Select either Right, Left, or Both to indicate the magazines installed in the autoloader.
  • Page 39 If you forget the administrator-level password, you cannot access the autoloader's functionality to enter a new password. In this case, you must call Customer Care (see “Getting Help” on page autoloader connected to the Ethernet and On-board Remote Management open. www.gateway.com 6). When you call, have the...

  • Page 40: Chapter 3: Operating Your Autoloader

    CHAPTER 3 Operating your Autoloader • Using the operator's panel • Using cartridges • Using magazines and magazine blanks • Replacing a magazine or magazine blank • Viewing status information • Running an inventory • Data compression...

  • Page 41: Using The Operator's Panel

    To access the menu items necessary to execute these functions, you must first enter your password (see page 33). All passwords for the front panel are six numeric digits long. www.gateway.com Scroll down button Escape Enter “Default username and password”...

  • Page 42: Logging Out

    Logging out Tips & Tricks You can also press to log out. Continue pressing until the screen appears. Using cartridges Tips & Tricks Whenever you see on the front panel menu, it means the tape enters and leaves the autoloader through the mailslot.

  • Page 43: Inserting A Single Cartridge

    After you have inserted the cartridge, press E If the insert cartridge function fails, the cartridge ejects, the message “Missed Tape” appears, and you must perform www.gateway.com for On-board Remote Management or for the front panel). When you insert a cartridge NTER .

  • Page 44: Moving A Single Cartridge

    Important For the autoloader, push in the cartridge until it stops. The cartridge should be about 3 inches (7.5 cm) inside the mailslot. This may require that you push and have your fingers well within the mailslot opening. After insertion, the end of the cartridge should be visible at the back of the mailslot opening.

  • Page 45: Ejecting A Single Cartridge

    From the Main menu, scroll to Commands, then press E Commands submenu opens. Scroll to Eject, then press E Scroll to Cartridge, then press E Scroll to From Drive, then press E from the mailslot. www.gateway.com NTER . The Eject submenu opens. NTER NTER NTER .

  • Page 46: Using Magazines And Magazine Blanks

    Using magazines and magazine blanks Important Magazines are not interchangeable between drive types. Order the appropriate part numbers when replacing these items. Magazine - right side (with left side handle installed) The autoloader cannot run unless both magazine openings are correctly closed.

  • Page 47: Magazine Load/Unload Command

    Slide the magazine into the magazine bay until it clicks. Make sure that you position the magazine correctly. It should slide into the magazine bay smoothly. If you meet resistance, make sure that the magazine is correctly oriented. www.gateway.com NTER . The Eject submenu opens. NTER...

  • Page 48: Installing A Magazine Blank

    Caution Be careful not to turn the knobs on the side of the magazine (see “Manually operating the magazine” on page while the magazine is partially inserted into the autoloader. Doing so may cause damage to the magazine or the autoloader.

  • Page 49: Changing The Orientation Of A Magazine Or Magazine Blank

    The handle must be removed, the magazine turned, and the appropriate handle attached to match the orientation of the magazine or blank. To remove and attach a magazine handle, you need a #1 PHILLIPS® screwdriver. Left side of magazine www.gateway.com 42). Right side of magazine Magazine blank (left...

  • Page 50: Manually Operating The Magazine

    Manually operating the magazine Caution We recommend that you fully remove the magazine to load and unload cartridges. Damage to the magazine or the cartridge could result if you rotate the magazine before it is fully removed. To change the orientation of a magazine or magazine blank: Remove the magazine or magazine blank from the autoloader, if it is installed.
  • Page 51 Do not expose more than the first large upper slot when manually operating the magazine. Using your thumb and index finger, pull out the cartridge. You should feel a small resistance, but continue to pull the cartridge until it comes free. www.gateway.com...

  • Page 52: Replacing A Magazine Or Magazine Blank

    Replacing a magazine or magazine blank Caution If your autoloader was ordered as a one-magazine autoloader, make sure that you remove the plastic shipping insert from the magazine bay before connecting or operating your autoloader. Insert either a magazine or a magazine blank into the bay.

  • Page 53: Viewing The Firmware Version

    HW Rev The number indicates the hardware version. ME Rev The number indicates the mechanical version. www.gateway.com Description The left magazine is present. The right magazine is present. The assigned SCSI ID for the autoloader. The change mode is set to Random.

  • Page 54: Viewing The Status Of The Magazine Slots

    Viewing the status of the magazine slots Important command appears only if the security is disabled or if you are logged in as Administrator or Operator. Viewing the tape drive status The element status reports the status of the magazine slots. The status indicates whether a slot contains a cartridge or not, and which slot is allocated as the cleaning cartridge's slot.

  • Page 55: Viewing The Tape Drive Version

    If a cartridge is present, the autoloader also reads the bar code label, if available. If you need to run an additional inventory, you can do it manually. www.gateway.com . The Status NTER .

  • Page 56: Data Compression

    Important No bar code labels can be read if there is a tape in the picker. Data compression To perform an inventory manually: From the Main menu, scroll to Commands, then press E Commands submenu opens. Scroll to Inventory, then press E of all the cartridges present.
  • Page 57 CHAPTER 3: Operating your Autoloader www.gateway.com...

  • Page 58: Chapter 4: Managing And Monitoring Your Autoloader

    CHAPTER 4 Managing and Monitoring your Autoloader • On-board Remote Management overview • Using the Configuration page • Using the Updates page • Using the Diagnostics page • Using the Commands page...

  • Page 59: On-Board Remote Management Overview

    Tools>Internet Options menu selection under the Security tab. Viewing status information Your Gateway® E-824R or E-826R SuperLoader 3 includes an Ethernet interface to permit remote administration of the autoloader. The interface, called On-board Remote Management, includes a Web server that provides a Hypertext Markup Language (HTML)-based graphic user interface (GUI) for ease of use.

  • Page 60: Feedback On Pages

    Feedback on pages Using the Configuration page System Operations options The menu headings also appear at the top of every page. To access the functionality under the menu heading, click the specific menu heading. The first time that you connect, On-board Remote Management prompts you for your username and password, then displays the opening page for that menu.
  • Page 61 If a slot has not been designated, the box shows None. To designate the cleaning tape slot: Load a cleaning tape into an empty slot using the Commands page. Enable or disable Auto Clean by selecting the check box. www.gateway.com “Setting the Change...
  • Page 62 Important If Auto Clean is disabled, the cleaning tape is automatically ejected through the mailslot. Cleaning is managed by the backup package you have installed instead. To set Auto Clean: From any page, click Configuration. The Configuration screen opens.
  • Page 63 Click the box to remove the check mark from the DHCP field, if applicable. In the IP address fields, type the static IP address using the T from box to box. www.gateway.com “Setting the time” on page “Setting Ethernet” on page 26).

  • Page 64: Setting Security Options

    To change the IP address from a static address to a dynamic address, click the box next to DHCP. To set the network configuration: To change the values of the subnet mask, gateway, Simple Network Management Protocol (SNMP) server, or the time server, type in the new address, using the T key to move from box to box.
  • Page 65 The Web server always allows any client to view the status information of the autoloader, regardless of the authorized client list or the overlap control policy. Click the box to select Enable or Disabled. Type the IP addresses in the appropriate boxes. Click Submit to save. www.gateway.com...

  • Page 66: Using The Updates Page

    Important Locking is only available to users on the authorized client list. Important To log out of the system, you must close your browser to end the session. Caution By entering an incorrect range of IP addresses, a user could possibly lock out all IP clients from administering the autoloader.

  • Page 67: Using The Diagnostics Page

    To view the status of the test while the test is running, click View Diagnostic Test Progress, then click View Status. A separate screen indicates which test is running and the current status of the diagnostic test. To refresh the status information, click View Diagnostic Test Progress, then click View Status again. www.gateway.com...

  • Page 68: Identification

    Identification Performing a System Reset Using the Commands page Tips & Tricks You can also click the slot on the graphic of the autoloader magazine to select and move a cartridge. You can use the Identification feature of the autoloader by requesting the LCD backlight to flash for a specified number of seconds.

  • Page 69: Inventory

    To stop Sequential Operations, click Stop. This removes the ■ cartridge from the drive and places it back into the cartridge's previous storage slot. To resume Sequential Operations, click Resume. This moves the ■ next cartridge to the tape drive. www.gateway.com...

  • Page 70: Chapter 5: Troubleshooting Your Autoloader

    • Overview • Safety guidelines • Understanding POST • Running diagnostic tests from the front panel • Running diagnostic tests remotely • Checking for errors • Before contacting Gateway Customer Care • Telephone support • Returning the autoloader for service...

  • Page 71: Overview

    - The case was damaged Instead, unplug your autoloader and contact a qualified computer technician. If your autoloader was damaged during shipment from Gateway, contact Gateway Customer Care. Understanding POST This chapter describes various troubleshooting and diagnostic tools available for use with the autoloader.

  • Page 72: Performing A Post

    Performing a POST Caution Whenever you power cycle the autoloader, allow 10 seconds before turning the power back on. The power supply requires at least two to three seconds for the capacitors to discharge. This ensures a complete system reset on power down and may avoid system errors.

  • Page 73: Setting The Security

    To perform a Halt Test from On-board Remote Management: Select Halt Test from the Diagnostics submenu, then click Submit. Select View Status to see the results of the command. “Test Stopped” appears, along with any text results. www.gateway.com . The NTER . The Enter Password submenu NTER .

  • Page 74: Front Panel Diagnostic Tests

    Front panel diagnostic tests You can perform the following diagnostic tests using the front panel: Halt Test ■ Loader—Self Test ■ Loader—Health Check ■ Loader—Picker Test ■ Loader—Magazine Test ■ Loader—Inventory Test ■ To perform any of the front panel diagnostic tests: From the Main menu, scroll to Diagnostics, then press E Diagnostics submenu opens.

  • Page 75: Running Diagnostic Tests Remotely

    The error logs also describe what you must do to fix the error, or which parts of the autoloader need to be repaired or replaced. Different types of error logs are generated for the autoloader and the tape drive. www.gateway.com “Setting the IP . The NTER...
  • Page 76 Is the problem related to the motion of cartridges within the autoloader? Important While there are other types of logs besides error logs, the other types of logs will not help you troubleshoot errors. Instead, they provide you with basic information (see “Basic information logs”...
  • Page 77 Drive Reported a Hardware Error Drive Requires Cleaning Drive Error Drive Load Error Drive Unload Err Media Thread Err Media UnThrd Err Media MAM/Info Err Invalid Media Expired Media Unknown Media Code Chksum Hardware Error System Offline www.gateway.com Error Code...
  • Page 78 Screen Display System Locked Insert Magazine or Blank Operating Temp Exceeded Drv Init Err Drive Logging In Drive Logout Err Drive Cmd Failed Drive Cmd Timeout Drive Cmd Abort Rejected Command Drive Not Ready Drive Comm Err Drv Comm Failure...

  • Page 79: Hard Error Log Display

    Click View Logs. If you want to save logs to your hard drive, click Save Logs. If you save a log to a file, you must select a destination folder within 60 seconds. www.gateway.com Error Code . The Error Log submenu opens.

  • Page 80: Error Code Field Description

    Error code field description These errors appear on the LCD screen. Field Time Stamp Error Code Context Error codes appear as 8-character strings made up of either letters or numbers for a total of 32 bits. The following table shows the block descriptor for the Hard Error log codes.
  • Page 81 Defines the type of error or event that did occur. Follow the suggested actions to troubleshoot each Error: type of error. Defines a location in the firmware internal to the task being performed. This Software Location ID: ID is used by firmware engineering to identify what part of the actual firmware task detected the event. www.gateway.com...
  • Page 82 Error 00–25 2B–2F 31–38 Error code number, description, and suggested action Description Suggested Actions General Software flags Check for a Hard Error log. If an error appears in the Hard Error log, power cycle the autoloader and run the Loader—Health Check test.
  • Page 83 If the previous step fails, contact Customer Care Picker Servo Errors Run the Loader–Health Check test. If repeated events appear in the Hard Errors log, power cycle the autoloader. Repeat test after power cycle. If all previous steps fail, contact Customer Care. www.gateway.com...
  • Page 84 Error Description Suggested Actions Source Element Empty Make sure that the expected source has a cartridge. Run the Loader–Health Check test. If the source is a magazine, replace the cartridge in that slot with a different cartridge and try again. If error continues, replace the magazine.
  • Page 85 If all previous steps fail, contact Customer Care. Jammed Cartridge Check the Task ID in the Hard Error log to determine if the problem is the right or the left magazine. Power cycle the autoloader. If all previous steps fail, contact Customer Care. www.gateway.com...

  • Page 86: Before Contacting Gateway Customer Care

    If you have recently installed new hardware, make sure that you have ■ installed it following the instructions provided with it. If you did not purchase the hardware from Gateway, see the manufacturer’s documentation and technical support resources. “Running diagnostic tests from the front panel” on page ■...
  • Page 87 Contact Customer Care. ■ Try a different piece of media. ■ Issue a System Reset either by using On-board Remote Management ■ Diagnostics page System Reset, or cycle the power from the front panel. Contact Customer Care. ■ www.gateway.com...

  • Page 88: Telephone Support

    Gateway Learning Libraries Problem Timeout Error Other failures occur. Gateway offers a wide range of customer service, technical support, and information services. Telephone numbers You can access the following services through your telephone to get answers to your questions: Service description NEW Get tutorial assistance for software issues.

  • Page 89: Returning The Autoloader For Service

    Loosen the four screws and remove the autoloader brackets from the back of the autoloader. Place the autoloader into the original packaging box. If you no longer have the original packaging, contact your service representative to purchase the packaging kit. www.gateway.com...

  • Page 90: Packing The Autoloader

    Packing the autoloader Important One end of the foam insert has a curved piece. This end of the foam insert is designed to fit the front of the autoloader. Use the original packing material to pack the autoloader: the shipping...
  • Page 91 CHAPTER 5: Troubleshooting your Autoloader www.gateway.com...

  • Page 92: Appendix A: Logs

    Appendix A Logs • Basic information logs • Log descriptions • Error codes • Tape drive logs • POST failure logs...

  • Page 93: Basic Information Logs

    You can retrieve and view each of the six log types through different methods. The following table indicates the ways in which you can retrieve each log type. Log Type http Soft Update Boot Hard www.gateway.com “Troubleshooting Front Panel SCSI...

  • Page 94: Error Codes

    Field Time Stamp Error Code Context Error codes Field Recovery Action Task ID: Defines what firmware task was being performed at the time of the event. Task ID (in Hex) The logs contain three main fields. Description The time the event occurred. This field helps correlate the event with a possible application interruption.
  • Page 95 Message Send ID error Message Bad Message parameter Bad Invalid Element Invalid Element Status Firmware tables and stacks invalid Post Failure System Monitoring type events Limits Error Drive Reset Drive Hardware Drive Needs Cleaning Drive Error Load Error Unload Error Door Locked www.gateway.com...

  • Page 96: Soft Logs

    Field 60–69 A0–A4 B0–BF D2–D4 D5–DE Software Location ID: Defines a location in the firmware internal to the task being performed. This ID is used by firmware engineering to identify what part of the actual firmware task detected the event.

  • Page 97: Update Logs

    A Media ID which is an internal identification number, written to the media the first time the media is used, to aid in tracking the media to the different events. This ID does not correlate to any media ID used by application software. www.gateway.com...
  • Page 98 Field Sense Key ASC/ASCQ Sense Key ASC/ASCQ 0C/00 Description The SCSI equivalent of Sense Key as defined by the SCSI standard. The SCSI equivalent of Additional Sense Code (ASC) and Additional Sense Code Qualifier (ASCQ) as defined by the SCSI standard.

  • Page 99: Post Failure Logs

    These events indicate that the autoloader or tape drive detected a failure when power was applied. POST may have failed during a reset and retry. Field Last Fail www.gateway.com Suggested Action Problem may be the tape cartridge or the drive. If the problem continues, contact customer support.

  • Page 100: Appendix B: Specifications

    Appendix B Specifications • Physical specifications • Autoloader performance specifications • Environmental specifications • Autoloader power specifications • Autoloader vibration specifications • Autoloader shock specifications • Tape drive specifications...

  • Page 101: Physical Specifications

    LTO Ultrium 3 = < 30 seconds (from BOT) VS1 = < 22 seconds (from BOT, no brush), 61 seconds (from BOT, brush) º º º º to +95 F (+10 to +35 º º º to +149 F (- 40 C to +65 www.gateway.com º...

  • Page 102: Autoloader Power Specifications

    Temperature Variation Operating Nonoperating Humidity Operating Nonoperating Gradient Wet Bulb Operating Nonoperating Altitude Operating Nonoperating Autoloader power specifications Line voltage Maximum power Line frequency AC Input current Power consumption Autoloader power specifications º º F (10 C) per hour º...

  • Page 103: Autoloader Vibration Specifications

    20 G, 8 ms half-sine, 3 shocks (+/-) per axis, X, Y, Z LTO-3 Noncompressed: 245 GB/hr. Compressed (2:1 typical): 490 GB/hr. 160 MB/s 58 seconds (from BOT) < 75 seconds < 30 seconds > 400,000 cycles at 100% duty cycle Ultra 160 SCSI-3 LVD Ultra 320 SCSI-3 LVD www.gateway.com...

  • Page 104: Dlt-V4 Drive Specifications

    Media Type LTO Ultrium 3 storage capacity Characteristic LTO Ultrium 3 formatted capacity Basic description Tape length Cartridge dimensions Read compatibility Write compatibility Shelf life Cartridge life LTO Universal Cleaning cartridge DLT-V4 drive specifications Description Read/write transfer rate: maximum sustained (SDLT II...

  • Page 105: Media Specifications

    Write compatibility Shelf life Cartridge life DLT VS1 Cleaning cartridge life Media capacity Media specifications www.gateway.com Capacity 5.1 TB (noncompressed) with 16 cartridges 10.2 TB (2:1 typical compression) with 16 cartridges 160 GB (noncompressed) 320 GB (2:1 typical compression) Metal particle 1,847 ft.

  • Page 106: Appendix C: Safety, Regulatory, And Legal Information

    APPENDIX C Safety, Regulatory, and Legal Information • Important safety information • Regulatory compliance statements • Laser safety statement • Environmental information • Notices...

  • Page 107: Important Safety Information

    Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.

  • Page 108: Regulatory Compliance Statements

    FCC declaration of conformity Responsible party: Gateway Companies, Inc. 610 Gateway Drive, North Sioux City, SD 57049 (605) 232-2000 Fax: (605) 232-2023 Product: ■ Gateway® E-824R and E-826R For unique identification of the product configuration, please submit the 10-digit serial number found on the product to the responsible party.
  • Page 109 APPENDIX C: Safety, Regulatory, and Legal Information Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. Canada Warning To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself.

  • Page 110: Environmental Information

    Environmental information All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 111 Due to continuing system improvements, Gateway is not responsible for inaccurate information which may appear in this manual. For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 112: Index

    On-board Remote Management performing POST tests documentation Gateway Web site dynamic IP address using ejecting magazines single cartridge element viewing status from On-board Remote Management element status viewing from front panel error codes...
  • Page 113 Customer Care Learning Libraries Web address grounding electrical Hard Error log On-board Remote Management hard error logs help External Backup CD Gateway Web site telephone support tutoring history logs On-board Remote Management identification On-board Remote Management identifying autoloader location inserting...
  • Page 114 Updates Page operators panel entering passwords function keys functionality overview DLT-V4 SuperLoader 3 installing LTO-3 SuperLoader 3 On-board Remote Management passwords default entering from front panel front panel default lost On-board Remote Management...
  • Page 115 Index Gateway Learning Libraries troubleshooting general safety guidelines safety guidelines technical support telephone support UL requirements unpacking autoloader Update logs Updates Page On-board Remote Management username default viewing autoloader status element status from front panel error logs Ethernet information from front...
  • Page 116 A MAN E-824R/E-826R USR GDE R1 7/06...

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