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Problem
Items to check
Problems with the pedals
Could the adjuster located under
Unusual sound is heard
the pedal not be in contact with the
when you press the pedal
floor?
Is the pedal connected correctly?
Could you have disconnected or
connected the pedal cord while the
power was on?
Could you have changed the way in
which the pedal effect is applied?
Pedal does not work, or is
"stuck"
Could Twin Piano be turned on?
Could you have changed the
function of the pedal?
Problems with song playback
Only the sound of a
When you press the [Part] button,
particular instrument in a
are there parts (Right, Left, Accomp)
song does not play
that are unlit in the screen?
Song volume is inaudible
Could the Song volume be set too
or too low
low?
Changing the "Song
Could the SMF Play Mode be set to
Volume" does not change
"Internal"?
the volume.
The selected sound
Could the SMF Play Mode be set to
changes when you play
"Internal"?
back a song
Can't play back a song
Is the file extension ".WAV" or ".MP3"
saved in USB flash drive
or ".MID"?
Does the file have a ".MID" extension?
Names of songs saved
Could the song name information
on the USB flash drive do
in the file be blank or consist only of
not appear in the screen
spaces?
Problems with recording
When you press the [Part] button, is
Can't record
the part to be recorded blinking in
the screen?
Is a USB flash drive connected to the
Can't record audio
USB Memory port?
Volume differs between
Could the Song Volume be set too
recording and playback
low?
Could you be recording with a tone
that you created in Piano Designer?
The tonal character of the
piano changes when you
Could you be playing back a song
record
that you audio-recorded to an USB
flash drive?
Other problems
Even though you're using
headphones to mute the
The keyboard of this piano is designed to simulate the mechanism of an acoustic piano. Even on an acoustic
sound, a thumping sound
piano, a thumping sound is actually being produced when you press a key. Such sounds do not indicate a
is heard when you play
malfunction.
the keyboard
Could you have made settings so
Power turns off on its
that the power automatically turns
own
off when the piano has not been
used for a time?
Power does not turn on
Is the AC adaptor connected correctly?
Cause/Action
The adjuster may have loosened as you used the pedal. Lower the
adjuster so that it contacts the floor. If you are using the piano on
carpet, lower the adjuster so that it presses strongly against the floor.
Check the pedal jack located on the back of the piano.
If you disconnect the pedal cord while the piano is powered-on, the
pedal effect might remain applied. Connect or disconnect the pedal
cord while the piano is powered off.
If the right pedal part is set to "Right, " it applies only to the right-hand
tone; if set to "Left, " it applies only to the left-hand tone.
If Twin Piano is on, the right pedal will affect only the right-hand
keyboard zone and the left pedal will affect only the left-hand
keyboard zone.
If the function of the sostenuto pedal (center pedal) or the soft
pedal (left pedal) have been changed, they will not operate as the
sostenuto pedal or the soft pedal. Restore the settings of the "Center
Pedal Function" and "Left Pedal Function. "
Parts that are not shown in the screen do not sound. Select an unlit
part to highlight it so that it produces sound.
Depending on the data format of the song, raise the "Song Volume
SMF" or "Song Volume AUDIO" value.
Set the SMF Play Mode to "External. "
Set the SMF Play Mode to "External. "
This piano can play back three types of file: WAVE format or MP3
format audio files, and MIDI files.
Song names can be shown in the screen only for files that have a
".MID" extension. If the song name information in the file is blank
or consists only of spaces, the song name is not shown in the piano
screen.
Select the part in the screen that you want to record, so that it blinks.
Audio recording cannot be performed unless a USB flash drive is
connected.
Depending on the data format of the song, raise the "Song Volume
SMF" or "Song Volume AUDIO" value.
Some of the Piano Designer settings might not be reproduced when
you play back a song.
If you want to record with the same tonal character as when you play
the keyboard, record your performance as SMF.
If you don't need the power to turn off automatically, turn the Auto
Off setting "Off. "
Troubleshooting
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