Acd; Local Group; Zero-Sp-Touch - Yealink T22P Manual

Enterprise IP Phone
2) Press Confirm button to save the changes

Zero-sp-touch

You can also press the DSSKey which set as the Zero-sp-touch. Then press the DSSKey,
the phone will turn to the Zero-sp-touch interface.
To assign the key as Zero-sp-touch:
1) Choose Phone->DSS Key-> Line Key, choose one of the keys you want to make the
assignment, there is a pull-down menu in the Type field, and choose Zero-sp-touch
from the list.
2) Press Confirm button to save the changes

ACD

ACD(Automatic Call Distribution) is automatic call distribution equipment, is according
specific Transfer Rules and distribution strategy to switch the access call to the right
person.
Presses DSSKey, it will pop up a login box, enter the User ID and Password, click the Log
In hot key.
Presses DSSKEY again enter to the ACD Status page, choose Available/Unavail to
change the status.
You can also press LogOut hot key to logout.
When you status is Available, the calls will be directed to your phone. Or the status is
unavailable, the calls will not be directed to your phone。
To assign the key as ACD:
1) Choose Phone->DSS Key-> Line Key, choose one of the keys you want to make the
assignment, there is a pull-down menu in the Type field, and choose ACD from the
list.
2) In the "Line" field, select a line for which to apply this key.
3) Press Confirm button to save the changes
Note:
ACD is not available on all call servers. For more information, contact your system
administrator.

Local Group

The keys can be configured as Local Group key. Then pressing this key under the idle
status, you can enter the Local Group interface.
Using the Advanced Phone Functions
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