Philips LatteGo 4400 Series User Manual page 20

Problem
Coffee does not come out
or coffee comes out
slowly.
The milk does not froth.
Cause
The automatic rinsing cycle is
disabled.
A cold cup reduces the
temperature of the drink.
Adding milk reduces the
temperature of the drink.
The AquaClean water filter was
not prepared properly for
installation.
The AquaClean water filter is
clogged.
The grinder is set to a too fine
setting.
The brew group is dirty.
The coffee dispensing spout is
dirty.
The pre-ground coffee
compartment is clogged
The machine circuit is blocked by
limescale.
LatteGo is assembled incorrectly.
Solution
Activate the automatic rinsing cycle by
pressing press the 'Settings'
this setting is activated, the machine will
heat up and perform an automatic rinsing
cycle when you turn on the machine.
Preheat the cups by rinsing them with hot
water.
Regardless of whether you add hot or cold
milk, adding milk always reduces the
temperature of the coffee. Preheat the
cups by rinsing them with hot water.
Remove the AquaClean filter and dispense
some hot water. If this works, the
AquaClean filter was not installed
properly. Reinstall and activate the
AquaClean filter and follow all steps in
chapter 'AquaClean water filter'.
After a long period of non-use, you need
to prepare the AquaClean water filter for
use again and dispense 2-3 cups of hot
water.
Replace the AquaClean water filter every 3
months. A filter that is older than 3
months can become clogged.
Set the grinder to a coarser (higher)
setting. Note that this will impact the
coffee taste.
Remove the brew group and rinse it under
the tap (see 'Cleaning the brew group
under the tap').
Clean the coffee dispensing spout and its
holes with a pipe cleaner or needle.
Switch off the machine and remove the
brew group. Open the lid of the pre-
ground coffee compartment and insert
the spoon handle into it. Move the handle
up and down until the clogged ground
coffee falls down (Fig. 28).
Descale the machine with Philips descaler.
Always descale when the machine
prompts you.
Make sure that the milk container is
properly assembled to the frame of
LatteGo ('click') (see 'Assembling
LatteGo').
English
19
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