Xerox CopyCentre C118 System Administration Manual page 114

13 Problem Solving
The data format of the print
job does not match the print
environment setting of the
client.
The IPX checksum is set to
an invalid level.
The NCP packet signature is
set to an invalid level.
The connected server is set
over the router when using
TCP/IP.
The IP address has been
expired or has not been
found when using the DHCP
server.
Another printer object has
been connected.
The file server goes down.
A printer having the same
machine name exists on the
network.
114
Cause Confirmation Method
Use the Set command on the
file server console to check
whether the IPX checksum is
set to level 0 or 2.
Use the Set command on the
file server console to check
whether the NCP packet
signature is set to level 0 or
3.
Check whether the router can
use multi-cast.
Use the PING command to
check whether the IP address
of the machine is available.
Use NWADMIN to check that
the object is correctly
assigned to the required print
server.*
Select [Network
Neighborhood] of Windows to
search for the file server.
Switch off the machine, and
then use NWADMIN to check
that the printer object is in the
job standby status.
Xerox CopyCentre/WorkCentre 118 System Administration Guide
When printing a binary file in
the PostScript language,
make TBCP valid in the
– machine. If using Windows
on the client, disable Ctrl-D.
For details, refer the
Windows PRINTER.WRI file.
Enter the following command
on the file server console to
set the IPX checksum to level
1.
Set Enable IPX Checksum =
x (x: 1)
Enter the following command
on the file server console to
set the NCP packet signature
to level 1, and then restart the
file server.
set NCP Packet Signature
Option = x (x: 1)
When the router cannot use
multi-cast, install the
NetWare5 server in the same
network using TCP/IP. Then
describe the address over the
router in the
[SYS:\ETC\SLP.CFG] file.
Set the IP address.
Use the CentreWare Utilities
CD-ROM or CentreWare
Internet Services to specify
the correct file server name,
tree name, context name,
and active mode.
Activate the file server.
Use the CentreWare Utilities
CD-ROM to specify another
machine name.
Action