Transportation & Storage; Warranty - Planar 9D-12 Operation Manual

12 Transportation & storage
12.1 The heaters are safe to transport and may be transported by any means of transport,
including air and rail transport providing the packed products are protected from
atmospheric precipitations and climatic factors as per requirements specified in
section 5 of GOST 15150-69 and mechanical effects as per requirements specified
in category C of GOST 23216-78.
12.2 Storage conditions of heaters in packing of manufacturer have to correspond to
storage conditions of 2 GOST 15150-69.
12.3 The period of storage heaters in packing of manufacturer order of 24 months.

13 Warranty

13.1 The warranty term of exploitation of heater outflows under reaching one of next
terms:
- the term of exploitation attained 24 months after the sale of good;
- good worked a warranty resource - 2000 hours;
13.2 In default of stamp of organization with naming the date of sale a warranty term is
calculated from the date of making of heater.
13.3 A manufacturer does not accept claim on incompleteness and mechanical damages
after sale of heater.
13.4 A producer guarantees normal work of the heater on condition of observance by the
consumer of all rules of exploitation, transportation and storage, indicated in this
guidance. If a malfunction was found out during a warranty term, then she will be set
free of charge. Installation of heater the organizations authorized by a producer must
conduct. In this case, the warranty card is filled column «Information on
installation.»
Warranty obligations do not spread to the defects arising up as a result:
- force-majeure circumstances: shots of lightning, fire, flood, impermissible violations
of supply voltage,
- road a transport incident;
- failures to observe of rules of exploitation, storage and transporting;
- repair or adjusting, if they are conducted by the organizations, not authorized by a
producer on installation of the heater and warranty repairing;
- refuse of work of heater by reason of contamination of combustion chamber;
- violations of work of electrical equipment of car;
- independent repair of heater or the use of unoriginal spare parts.
For the list of organizations performing warranty repair of Autoterm products
see www.autoterm-europe.com.
Regarding any issues of technical service, please contact Autoterm LLC in Riga,
Latvia by phone +371 25529999, or Е-mail: service@autoterm-europe.com.
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