Getting A An Post Refund For Damaged Or Incorrectly Printed Mail In Print On Envelopes - Pitney Bowes SendPro C Auto User Manual

1. Tap Print on Envelopes on the Home screen.
2. Tap Postage Balance.
3. Tap Refill Postage.
4. Enter the postage refill amount.
5. Tap back to change the amount shown.
6. Tap Refill Mail Postage.
7. Tap View Receipt to view or print a receipt.
8. Tap Done. Your updated postage balance appears on the Print on Envelopes app.
Getting a An Post refund for damaged or incorrectly
printed mail in Print on Envelopes
Request a refund for damaged or incorrectly printed mail by contacting
Once you print an impression, your device deducts the postage amount from the postage funds. This
happens even if the printing is illegible. Therefore, it is important you select the correct value before
printing postage.
For up-to-date refund guidelines, refer to the
To request a refund via An Post:
1. Don't post the items.
2. Remove the contents and start again with a new envelope.
Pitney Bowes User Guide
An Post
December 2023
An
website.
5 • Postage Funding
Post.
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