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Troubleshooting
No power
•
Make sure power button (or switch) is ON.
•
Make sure A/C power cord is securely connected to a power outlet.
•
Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage.
Power is on but projector is only displaying the logo
E
•
Make sure the input source is connected.
N
Projector image is too dark or too light
G
L
•
Adjust the Contrast and Brightness settings.
I
•
Press Reset from the OnView
S
Projector image is completely black (no light coming from the lamp)
H
•
Make sure the lens cap has been removed.
•
Make sure the power cord is connected and the unit is turned on. The LED should be steady green.
•
Adjust Contrast and Brightness.
•
The projector may have overheated. Let the unit cool down.
- Make sure ventilation openings are clear.
- Make sure air-filters are clean.
•
Replace the lamp module.
The image appears unstable or misplaced
•
Press Auto.
•
Make sure the source has compatible resolution.
•
If the projector is connected to a source with a non-standard computer or video card, adjust the frequency of the
computer signal.
The image is out of focus
•
Adjust the focus.
•
Make sure that the projection distance is at least 5 feet.
•
Make sure the lens is clean.
•
Adjust the H Phase.
Cooling fan is not working when the lamp is lit
Caution: Do not operate the projector in this condition.
•
Have the projector repaired by an authorized dealer.
The lamp shuts off
•
A minor power surge may cause the lamp to shut off. Press the Power button twice to turn off the projector. Let the
projector cool down, then restart.
•
The projector may have overheated. Allow the projector to cool down, then restart.
•
Recheck the power cord connection.
•
Replace the lamp module.
Projector does not respond to the remote control (or responds poorly)
•
Make sure you are within 10 feet from the projector.
•
Point the remote at the screen or at the front of the projector.
•
Make sure the infrared sensors (on the front and on the back) of the projector are not blocked.
•
Darken the room. The lighting may be affecting the remote control.
•
Replace the battery.
No sound
•
Adjust the Volume and make sure the Mute button is toggled to OFF.
•
Verify that the audio input is properly connected.
•
Adjust the audio source device.
No video
•
Check the video input connections.
•
Adjust the Brightness.
A bright dot appears in the picture
•
This is a characteristic of liquid crystal technology and is usually not a problem.
13
ViewSonic PJ853
®
display menu to reset factory defaults.
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