Troubleshooting - InSinkErator SS-100 Installation Manual

WARNING
ELECTRICAL SHOCK
Disconnect power before servicing.
Troubleshooting for problems other than what is listed below should be performed by a qualified service person.
Troubleshooting performed by untrained personnel could result in electrical shock or damage to the disposer.
Disconnect power before servicing.
PROBLEM
Disposer will not start and
water does not flow.
Disposer will not start but
water flows.
Disposer motor stops while
grinding, but water continues
to flow.
Water flows continuously
before controls are turned on.
Overload protector
trips frequently.

Troubleshooting

POSSIBLE CAUSE
• No incoming water.
• Electrical disconnect switch has
been reactivated and 30-second
delay has not yet expired.
• Disposer overload protector
is tripped.
• Disposer is jammed.
• Disposer is jammed.
• Disposer overload protector
is tripped.
• Disposer is overloaded with
food waste.
• Turn on electrical supply.
• Wait 30 seconds and try starting again.
• Turn control to off position and press red reset button on
disposer.
• Turn control to off position and complete
following steps:
1. Insert dejamming wrench (not supplied) slot down
through sink opening. Place slot over raised bars
found on top of rotating shredder.
2. Twist dejamming wrench back and forth to free jam.
Rotating shredder should revolve freely when jam
is released.
3. Remove all foreign materials.
4. Allow disposer to cool for 3-5 minutes after it stops
running. Press red reset button to reset overload
protector. Never strike reset button with objects.
5. If disposer remains inoperative after following these
steps, contact nearest InSinkErator Factory
Authorized Service Center (call 1-800-845-8345
to find Service Center nearest you).
• See "Disposer is jammed," above.
• Turn control to off position and press red reset button on
disposer. If disposer was running, allow unit to cool 3-5
minutes before pressing red reset button. Never strike
reset button with objects.
• Reinstall water solenoid valve with arrow on valve
pointing in direction of the water flow.
• Do not overload disposer with excessive amounts of
food waste.
12
SOLUTION