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en Troubleshooting
Fault
The water is not drain-
ing.
Water is not flowing
in. Detergent is not
being dispensed.
The spin cycle runs
several times.
No water is visible in
the drum.
Vibrations and move-
ment of the appliance
whilst spinning.
Drum rotates, water
does not flow in.
52
Cause and troubleshooting
Ensure that the pump cap is screwed in all the way
▶
into the appliance. The handle on the pump cap
must be in a vertical position.
has not been pressed.
Press
.
▶
The filter in the water inflow is blocked.
Clean the water inflow filter.
▶
The tap is turned off.
Turn on the tap.
▶
The water inlet hose is kinked or jammed.
Ensure that the water inlet hose is not kinked or
▶
jammed.
The unbalanced load detection system eliminates an
imbalance by repeatedly redistributing the laundry.
Not a fault – no action required.
▶
Note: When loading, where possible, place large and
small items of laundry together in the drum. Different
sized items of laundry distribute themselves better
during the spin cycle.
Water is below the visible area.
Not a fault – no action required.
▶
Do not add any extra water to the appliance while it
▶
is operating.
Appliance is not correctly aligned.
→ "Aligning the appliance", Page 16
▶
The appliance feet are not fixed.
Secure the appliance feet.
▶
→ "Aligning the appliance", Page 16
Transit bolts have not been removed.
→ "Removing the transit bolts", Page 14.
▶
Load detection is active.
Not a fault – no action required.
▶
Note: The load detection can take up to two minutes.
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