NCR SelfServ 34 Installation Manual
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NCR SelfServ 34 Installation Manual

NCR SelfServ 34 Installation Manual

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NCR SelfServ
34
TM
Installation Guide
B006-6590-C000
0808

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Summary of Contents for NCR SelfServ 34

  • Page 1 NCR SelfServ Installation Guide B006-6590-C000 0808...
  • Page 2 If this equipment does cause interference, which can be determined by turning the equipment off and on, the user is encouraged to consult an NCR service representative immediately.

  • Page 3: Table Of Contents

    Table of Contents NCR SelfServ 34 ATM Installation Guide INTRODUCTION .......................1 How to Use the Installation Bookset ................1 Purpose and Audience ....................2 Site Preparation.......................2 Device Configuration......................2 Communications Configuration..................2 System Initialization .......................3 Tools Required for Installation ..................3 Moving the ATM ......................4 PREPARING THE ATM FOR INSTALLATION .............5...
  • Page 4 Coin Dispenser ......................43 iTRAN 1000 Check Processor .................44 iTRAN Scalable Check Processor ................45 Security Enclosure ......................48 Media Dispenser ......................48 Cash Acceptor and Recycler ..................49 Cash Acceptor (UD686)...................52 Cash Acceptor (UD700)...................53 Envelope Depository and Dispenser ................56 All Other Modules and Areas ..................57 FITTING DECALS ......................58 Card Orientation Window.....................58 Advert Window......................58...

  • Page 5: Introduction

    Table of Contents NCR SelfServ 34 ATM Installation Guide INTRODUCTION The NCR SelfServ 34 Automated Teller Machine (ATM) may be installed through any suitable exterior wall or vestibule location. It is available as a walk-up or as a drive-up ATM.

  • Page 6: Purpose And Audience

    Prior to the final siting of the ATM, and before installing, ensure that the installation site conforms to the specifications given in the publication, NCR SelfServ 34 Site Preparation (B006-6586). In particular, ensure that the floor/plinth has been prepared and the securing bolt holes drilled as detailed in the above publication.

  • Page 7: System Initialization

    The user guide is updated frequently, therefore it is recommended that you check on the following NCR Intranet site to ensure you have the latest version. If you are unable to get access to the NCR Intranet, contact your local support representative for help.

  • Page 8: Moving The Atm

    To avoid damage to the ATM and the premises, the ATM should be moved with its packaging intact. Details of the ATM dimensions, weights, packaging dimensions and clearances required for moving the ATM in a confined space can be found in the publication, NCR SelfServ 34 Site Preparation (B006-6586). B006-6590-C000...

  • Page 9: Preparing The Atm For Installation

    NCR SelfServ 34 ATM Installation Guide PREPARING THE ATM FOR INSTALLATION Removing the External Packaging Before removing the external packaging, examine it for signs of damage which may have occurred during transit. Examine the tape covering the clips to ensure it has not been tampered with.

  • Page 10: Inspecting The Atm For Damage

    Customers who have insurance arranged by NCR Insurance Department, Dayton, ● must report the damage on Form F-2100 (Notice of Damage) to NCR Insurance Department and send a copy to Inventory Return Control. The addresses for NCR Insurance and Inventory Return Control are: Risk Management and Insurance, NCR Corporation, Dayton, Ohio 45479, USA.

  • Page 11: Removing The Atm From Its Pallet

    NCR SelfServ 34 ATM Installation Guide Removing the ATM from its Pallet To remove the ATM from its pallet, you will require a pair of lifting trolleys. Proceed as follows: 1. From the underside of the pallet, use a 17 mm (11/16 in.) spanner and socket to loosen the four bolts extending through to the bottom of the ATM.

  • Page 12: Installing The Atm

    NCR SelfServ 34 ATM Installation Guide INSTALLING THE ATM The ATM can be installed through a new hole, or an existing NCR 5886 hole in the wall with minimal rework required, provided the specifications supplied in the NCR Personas M Series 5886 Site Preparation (B006-6191) were adhered to during the 5886 initial installation.

  • Page 13: Fitting The Standard Collar Or The Ada Collar

    NCR SelfServ 34 ATM Installation Guide Fitting the Standard Collar or the ADA Collar This section describes how to fit the standard collar with task light (walk-up or drive-up) or the ADA collar (walk-up only). Note: The following illustrations show a standard collar. The procedure for fitting the ADA collar is the same.
  • Page 14 NCR SelfServ 34 ATM Installation Guide 3. Remove and retain the two M4 x 6 machine screws holding the vertical collar mouldings in place. 4. Slide each side of the vertical collar moulding down, then remove it from the collar assembly.
  • Page 15 NCR SelfServ 34 ATM Installation Guide 6. Position the two vertical side brackets until the slots line up with the holes in the ATM sleeve chassis, then loosely fit at each side using three M4 x 6 taptite screws. Make sure the top collar is aligned with the ATM facia, adjusting where necessary to ensure there are no visible gaps, before tightening all six screws.
  • Page 16 NCR SelfServ 34 ATM Installation Guide 8. Make sure that all of the collar parts are as tight as possible and that there are no visible gaps between the collar and the facia. Secure with the two M4 x 6 machine screws removed earlier.

  • Page 17: Fitting The Advert Collar

    NCR SelfServ 34 ATM Installation Guide Fitting the Advert Collar This section describes how to fit the advert collar (walk-up or drive-up). To fit the advert collar, proceed as follows: 1. Remove the collar parts from their packaging. Note: If a consumer mirror kit is present, replace the vertical collar moulding with the pre-assembled mirror vertical collar moulding provided in the kit box.
  • Page 18 NCR SelfServ 34 ATM Installation Guide 3. Remove and retain the two M4 x 6 machine screws holding the vertical collar mouldings in place. 4. Slide each vertical side of the collar moulding down, then remove from the assembly. B006-6590-C000...
  • Page 19 NCR SelfServ 34 ATM Installation Guide 5. Position the remaining collar assembly with the interface of the ATM, as shown. At the same time, feed the facia light harness connector (labelled “Advert Light”) through the hole in the collar assembly.
  • Page 20 NCR SelfServ 34 ATM Installation Guide Locate the light panel within the clips at the top of the collar assembly, then push the panel back to secure within the bottom clips. Fold the harness and connectors and place vertically adjacent to the light panel.
  • Page 21 NCR SelfServ 34 ATM Installation Guide 9. Refit the two vertical collar mouldings removed earlier. Locate the interlocking tabs on the mounting assembly with the slots on each of the vertical collar mouldings as shown below, then slide upwards into position.
  • Page 22 NCR SelfServ 34 ATM Installation Guide 11. Refit the lower collar moulding removed earlier. Locate the interlocking tabs on the lower collar moulding with the vertical sides of the collar. Secure underneath at each corner using two M4 x 10 screws.

  • Page 23: Fitting The Logo Collar

    NCR SelfServ 34 ATM Installation Guide Fitting the Logo Collar This section describes how to fit the logo collar (walk-up only). 1. Remove the collar parts from their packaging. Note: If a consumer mirror kit is present, replace the vertical collar moulding with the pre-assembled mirror vertical collar moulding provided in the kit box.
  • Page 24 NCR SelfServ 34 ATM Installation Guide 3. Remove and retain the two M3 x 6 plastite screws, then remove the logo light assembly. 4. Remove and retain the two M4 x 10 machine screws securing the lower collar moulding to the collar assembly. Remove the lower collar moulding.
  • Page 25 NCR SelfServ 34 ATM Installation Guide 6. Slide each side of the vertical collar moulding down, then remove it from the collar assembly. 7. Locate the remaining collar assembly with the interface of the ATM as shown. At the same time, feed the power harness through the hole in the collar assembly.
  • Page 26 NCR SelfServ 34 ATM Installation Guide 8. Position the two vertical side brackets until the slots line up with the holes in the ATM sleeve chassis, then loosely fit at each side using three M4 x 6 taptite screws. Make sure the top collar is aligned with the ATM facia, adjusting where necessary to ensure there are no visible gaps, before tightening all six screws.
  • Page 27 NCR SelfServ 34 ATM Installation Guide 10. Make sure that all of the collar parts are as tight as possible and that there are no visible gaps between the collar and the facia. Secure with two M4 x 6 machine screws removed earlier.
  • Page 28 NCR SelfServ 34 ATM Installation Guide 15. Connect the power harness A to the logo light connector B. Feed the joined connectors and any excess harnessing into the recess at the back of the collar moulding. 16. Replace the logo light assembly and secure with the two M3 x 6 screws removed earlier.

  • Page 29: Fitting The Open Advert Collar

    NCR SelfServ 34 ATM Installation Guide 18. Refit the logo window back into the frame. Locate the top of the window into the groove at the top of the frame, then click the window back into place. Fitting the Open Advert Collar This section describes how to fit the open advert collar (walk-up only).
  • Page 30 NCR SelfServ 34 ATM Installation Guide 2. Remove and retain two M4 x 10 machine screws securing the lower collar moulding to the collar assembly. 3. Remove the lower collar and vertical mouldings leaving the two vertical side brackets. 4. Fix the collar hood to the vertical side brackets using three M4 x 6 plastite countersunk screws on each side.
  • Page 31 NCR SelfServ 34 ATM Installation Guide 5. Position the collar assembly with the interface of the ATM as shown. At the same time, push the facia light harness connector (labelled “Advert Light”) through the hole in the collar assembly. 6. Position the vertical side brackets until the slots line up with the holes in the ATM sleeve chassis, then loosely fit at each side using three M4 x 6 taptite screws.
  • Page 32 NCR SelfServ 34 ATM Installation Guide 7. Secure the collar hood to the ATM facia using five M4 x 8 plastite panhead screws. 8. Perform the following steps to fit the ambient light panel: Connect the facia light harness connector to the light panel harness connector.
  • Page 33 NCR SelfServ 34 ATM Installation Guide 9. Perform the following steps to fit the advert window bezel: Locate the tabs on the window bezel into the slots in the top of the collar assembly. Push the bezel back into position, securing in place using three M4 x 12 tamper-proof screws.
  • Page 34 NCR SelfServ 34 ATM Installation Guide 10. Refit the two vertical collar mouldings removed earlier. Locate the interlocking tabs on the mounting assembly with the slots on each of the vertical collar mouldings as shown below, then slide upwards into position.

  • Page 35: Bolting The Atm To The Floor Or Plinth

    NCR SelfServ 34 ATM Installation Guide 12. Refit the lower collar moulding removed earlier. Locate the interlocking tabs on the lower collar moulding with the vertical sides of the collar. Secure underneath at each corner using two M4 x 10 screws.

  • Page 36: Connecting The Cables

    All other cables require additional grounding by means of a “P” clamp which can be ● found in the accessories bag. Refer to the publication, NCR SelfServ 32, 34, 38 Site Preparation Requirements (B006-6670) for the list of cables which require grounding.

  • Page 37: Accessing The Cable Entry Hole

    NCR SelfServ 34 ATM Installation Guide Accessing the Cable Entry Hole Loosen the two M6 screws securing the cable entry bracket to the security enclosure. Slide the bracket sideways to access the cable entry hole. Power Cable WARNING Make sure that the power supply cable is not connected to the AC outlet while you are connecting it to the ATM.

  • Page 38: Connecting All Other Cables

    NCR SelfServ 34 ATM Installation Guide 4. Connect the power cable to the socket on the AC Inlet Filter. Note: The accessories bag can be found taped to the front of the PC module with the power cable. AC Inlet Filter 5.
  • Page 39 Note 1: The screws and P-clamps are packed in a plastic bag attached to the PC module chassis. Note 2: If the cable has not been stripped, refer to the instructions in the publication, NCR SelfServ 32, 34, 38 Site Preparation Requirements (B006-6670). P Clamp M4 Thread Forming Screw 6.

  • Page 40: Closing The Cable Entry Hole

    NCR SelfServ 34 ATM Installation Guide 9. Route the cables (RS-232 (9 pin), High Order Communication and Ethernet) through the hole in the top of the security enclosure and out through the slot in the harness channel frame. Then route the cables up the channel and into the PC module area, as shown.

  • Page 41: Removing The Internal Packaging

    NCR SelfServ 34 ATM Installation Guide REMOVING THE INTERNAL PACKAGING This section describes how to remove the internal packaging from all modules. Ignore those steps which apply to modules not configured in the ATM. Note: The amounts and types of packing may be subject to change without notice.
  • Page 42 NCR SelfServ 34 ATM Installation Guide Location A and/or B Media dispenser Cash acceptor (UD686) Location C Coin dispenser iTRAN 1000 check processor iTRAN scalable check processor Location D Statement printer Statement printer Page turn passbook printer Statement/passbook printer (paper stack)

  • Page 43: Top-Box

    NCR SelfServ 34 ATM Installation Guide Top-Box Open the ATM top-box and remove the piece of foam from the inside of the door. PC Module Remove the packaging from the following areas: Cable tie from the disk security latch (if fitted) ●...
  • Page 44 NCR SelfServ 34 ATM Installation Guide Small foam piece from the print engine ● Tape from the side of the print engine ● Tape from around the paper start-up roll ● Statement/passbook printer: ● Tape from around both sides of the paper tension bar above the hopper ●...
  • Page 45 NCR SelfServ 34 ATM Installation Guide Tape from around the thumb screw in the hopper behind the operator panel ● Tape from the front of the transport ● Tape and small piece of foam from the statement print engine ●...
  • Page 46 NCR SelfServ 34 ATM Installation Guide Tape and foam block from the top left-hand corner of the panel. ● Shipping Screw Magnetic card reader/writer - latchfast card capture bin only ● Tape from around the capture bin tray, then pull out the stopper at the side of ●...

  • Page 47: Coin Dispenser

    NCR SelfServ 34 ATM Installation Guide Tape and cable tie from the card capture bin. ● Coin Dispenser Remove the packaging from the following areas: Foam block from the front of the module ● Tape from around the latch ●...

  • Page 48: Itran 1000 Check Processor

    NCR SelfServ 34 ATM Installation Guide iTRAN 1000 Check Processor 1. Remove the packaging from the following areas: Shipping bracket and screw from the front of the module. ● Foam blocks from around the module. ● 2. Remove the plastic latch de-activator, then pull the module out from the ATM until its slides are fully extended.

  • Page 49: Itran Scalable Check Processor

    NCR SelfServ 34 ATM Installation Guide iTRAN Scalable Check Processor 1. Remove the plastic latch de-activator or tape from around the module latch. 2. Remove the shipping brackets as follows: Short infeed only Remove the screw securing the shipping bracket to the ATM top-box.
  • Page 50 NCR SelfServ 34 ATM Installation Guide Discard the bracket and replace the screws making sure they are fully tightened. Note: When replacing the screws they must be torqued to 6.5 Nm (4.8 pound foot). 3. Pull the module out from the ATM until its slides are fully extended and remove the...
  • Page 51 NCR SelfServ 34 ATM Installation Guide 4. Remove the shipping bracket from inside the check bin as follows: Open the check bin access door using the key provided. ● Remove and retain the two screws securing the shipping bracket to the bin and ●...

  • Page 52: Security Enclosure

    NCR SelfServ 34 ATM Installation Guide Security Enclosure Remove the tape and bubble wrap from the security door handle and dials. Media Dispenser 1. Remove the packaging from the following areas: Foam piece and tape from the front of the module.

  • Page 53: Cash Acceptor And Recycler

    NCR SelfServ 34 ATM Installation Guide Wooden and foam blocks from beneath the module. ● Tape from the cassette latches and across the cassette and purge bin handles. ● Remove the configuration kit from inside each cassette if supplied. ●...
  • Page 54 NCR SelfServ 34 ATM Installation Guide Tape and foam from the switch. ● 2. Pull the cash acceptor and recycler out of the ATM, and remove the tape and foam from the locations shown below. B006-6590-C000...
  • Page 55 NCR SelfServ 34 ATM Installation Guide 3. Remove the tape from the transport latch, allowing the transport to lift up. Using your fingers, gently push the foam sheet from under the transport until it can be removed from the other end.

  • Page 56: Cash Acceptor (Ud686)

    NCR SelfServ 34 ATM Installation Guide 6. Pull each cassette out of the lower module, then remove the foam block and accessories package from inside each cassette. Cash Acceptor (UD686) 1. Remove the packaging from the following areas: Plastic latch de-activator from the module latch.

  • Page 57: Cash Acceptor (Ud700)

    NCR SelfServ 34 ATM Installation Guide 2. Remove the shipping screw, tape and foam blocks from the locations shown below. Shipping Screw Note: Remove and retain the package of cleaning tools, taped to the side of the cash acceptor. Cash Acceptor (UD700) 1.
  • Page 58 NCR SelfServ 34 ATM Installation Guide Two sets of ply-wood and foam blocks from beneath the module. ● Foam block from between the module and the security enclosure wall. ● Note: If a media dispenser is fitted, remove the foam block from between the cash acceptor and the dispenser.
  • Page 59 NCR SelfServ 34 ATM Installation Guide 4. Remove the tape from across the reject and feed unit doors. 5. Remove the tape from across the cassette doors. B006-6590-C000...

  • Page 60: Envelope Depository And Dispenser

    NCR SelfServ 34 ATM Installation Guide 6. Remove the tape and foam piece from behind the escrow unit. 7. Remove the tape from around the escrow latch. Envelope Depository and Dispenser Remove the packaging from the following areas: Plastic latch de-activator from the depository latch.

  • Page 61: All Other Modules And Areas

    NCR SelfServ 34 ATM Installation Guide Foam from between the printhead and tie bar. ● Tape from the envelope dispenser weight (if fitted). ● All Other Modules and Areas Remove the tape from the connectors on the mains filter and isolating transformer, where applicable.

  • Page 62: Fitting Decals

    FITTING DECALS This section describes how to fit decals to the front of the ATM. Specifications for the decals can be found in the publication NCR SelfServ 34 Site Preparation (B006-6586). Card Orientation Window To apply a decal behind the card reader orientation and card accept window, proceed as follows: 1.
  • Page 64 To help NCR maintain the quality of their publications, send comments on the accuracy, clarity, usability, navigation, organization, and value of this book. Address correspondence to: Surface mail address: NCR Financial Solutions Group Ltd. Information Solutions Kingsway West Dundee Scotland...

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