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NCR SelfServ 22e Site Preparation

NCR SelfServ 22e Site Preparation

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NCR SelfServ™ 22e ATM
Site Preparation
B006-6902-D000
April 2012

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Summary of Contents for NCR SelfServ 22e

  • Page 1 NCR SelfServ™ 22e ATM Site Preparation B006-6902-D000 April 2012...
  • Page 2 All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current.

  • Page 3: Table Of Contents

    Table of Contents NCR SelfServ 22e ATM Site Preparation INTRODUCTION .......................1 How to Use This Site Preparation Bookset ..............2 Purpose and Audience ....................2 Site Compliance ......................2 Customer Responsibilities ....................3 Product Identification .....................4 SITING THE ATM ......................5 PACKAGE DIMENSIONS....................6 Front Access ........................6 ATM with Pallet......................6...
  • Page 4 Highest Operable Point ....................23 Height and Depth to Main Facia Items .................23 Topmost Viewable Facia Item ..................25 Facia Item Locations for Voice Guidance ..............26 TASK LIGHTING......................27 INSTALLATION AND SERVICE CLEARANCES............28 Important Notice to Users.....................28 Optimum Clearances.....................29 Front Access CEN L/CEN 1 ..................29 Front Access UL 291 24 Hours Level 1 ..............30 Front Access UL 291 Business Hours ..............31 Rear Access CEN L ....................32...
  • Page 5 Decal Dimensions ....................51 Cash Exit........................52 Decal Dimensions ....................52 Advert ...........................53 Without Camera Lens ....................53 With Camera Lens ....................53 With Consumer Awareness Mirrors ................53 With Camera Lens and Consumer Awareness Mirrors ..........53 Decal Placement ......................54 B006-6902-D000...
  • Page 6 B006-6902-D000...

  • Page 7: Introduction

    Table of Contents NCR SelfServ 22e ATM Site Preparation INTRODUCTION The NCR SelfServ 22e is a free-standing, interior ATM available in both front and rear access variants. Note 1: All dimensions are rounded to the nearest millimetre unless otherwise specified.

  • Page 8: How To Use This Site Preparation Bookset

    NCR will not be liable in respect of any comment, suggestion or advice given by its staff or in respect of any failure to give advice.

  • Page 9: Customer Responsibilities

    Install the product at a height which meets the accessibility regulations of the relevant  country. Early SelfServ 22e ATMs do not have a power disconnect device (e.g. on/off switch).  If the ATM does not have the power switch shown in the “Siting the ATM”...

  • Page 10: Product Identification

    NCR SelfServ 22e ATM Site Preparation Product Identification The illustration below is typical of the layout of the product identification label which is fixed inside the ATM. ™ NCR SelfServ 22e Class: XXXX Model: XXXX NCR Global Solutions Ltd. XX - XXXXXXXX...

  • Page 11: Siting The Atm

    NCR SelfServ 22e ATM Site Preparation SITING THE ATM The SelfServ 22e is only suitable for installation in an interior environment. It must be installed on a non-combustible, clean, solid, level surface capable of supporting the maximum weight of the device, including media, and be placed within easy reach of power outlets.

  • Page 12: Package Dimensions

    NCR SelfServ 22e ATM Site Preparation PACKAGE DIMENSIONS The dimensions of a packaged ATM, with and without the carton and lid, are shown in the following illustrations. Front Access ATM with Pallet 1612 mm (63.46 in.) 900 mm 450 mm (35.43 in.)

  • Page 13: Atm, Pallet And Carton

    NCR SelfServ 22e ATM Site Preparation ATM, Pallet and Carton 875 mm (34.45 in.) 700 mm (27.56 in.) 1654 mm (65.12 in.) 900 mm 450 mm (35.43 in.) (17.72 in.) 720 mm (28.35 in.) B006-6902-D000...

  • Page 14: Atm, Pallet, Carton And Lid

    NCR SelfServ 22e ATM Site Preparation ATM, Pallet, Carton and Lid 899 mm (35.39 in.) 723 mm (28.46 in.) 1668 mm (65.67 in.) 900 mm 450 mm (35.43 in.) (17.72 in.) 720 mm (28.35 in.) B006-6902-D000...

  • Page 15: Rear Access

    NCR SelfServ 22e ATM Site Preparation Rear Access ATM with Pallet 1616 mm (63.62 in.) 1405 mm 599 mm (55.31 in.) (23.58 in.) 801 mm (31.54 in.) B006-6902-D000...

  • Page 16: Atm, Pallet And Carton

    NCR SelfServ 22e ATM Site Preparation ATM, Pallet and Carton 1420 mm (55.91 in.) 796 mm (31.34 in.) 1812 mm (71.34 in.) 1405 mm 599 mm (55.31 in.) (23.58 in.) 801 mm (31.54 in.) B006-6902-D000...

  • Page 17: Atm, Pallet, Carton And Lid

    NCR SelfServ 22e ATM Site Preparation ATM, Pallet, Carton and Lid 1440 mm (56.69 in.) 806 mm (31.73 in.) 1827 mm (71.93 in.) 1405 mm 599 mm (55.31 in.) (23.58 in.) 801 mm (31.54 in.) B006-6902-D000...

  • Page 18: Manoeuvring The Atm Into Position

    NCR SelfServ 22e ATM Site Preparation MANOEUVRING THE ATM INTO POSITION Ensure that doorways and corridors leading to your point of installation are wide enough to allow the package to pass through, or make arrangements to unpack the ATM in an area with sufficient access and then move it to the installation site.

  • Page 19: Unpackaged Atm

    NCR SelfServ 22e ATM Site Preparation Unpackaged ATM The following table gives the minimum dimensions for doorways, corridors with right angle corners and the space required to rotate on its axis an unpackaged front access ATM. Note 1: The dimensions assume the ATM is being moved using equipment that does not extend beyond the ATM or packaging.

  • Page 20: Rear Access

    NCR SelfServ 22e ATM Site Preparation Rear Access Packaged ATM The following table gives the minimum dimensions for doorways, corridors with right angle corners and the space required to rotate on its axis a packaged ATM. Note 1: The dimensions assume the ATM is being moved using equipment that does not extend beyond the ATM or packaging.
  • Page 21 NCR SelfServ 22e ATM Site Preparation Note 2: A surrounding clearance of 6 mm (0.24 in.) has been allowed in the figures. With Barcode Reader UL 291 24 Hours CEN Grade L Level 1 A Doorway or straight corridor 462 mm 462 mm (18.19 in.)

  • Page 22: Atm Dimensions

    NCR SelfServ 22e ATM Site Preparation ATM DIMENSIONS The following illustrations show dimensions for the ATM. Note: Cables enter the ATM through the hole at the rear of the ATM security enclosure. Refer to the “Cable Entry Holes” section for the location of the hole.

  • Page 23: Front Access Cen L/Cen 1

    NCR SelfServ 22e ATM Site Preparation Front Access CEN L/CEN 1 The illustration below shows the dimensions an ATM configured with a CEN Grade L or CEN Grade 1 security enclosure. 450 mm (17.70 in.) 261 mm (10.30 in.) 1412 mm (55.60 in.)

  • Page 24: Front Access Cen L/Cen 1 With Extended Top Box

    NCR SelfServ 22e ATM Site Preparation Front Access CEN L/CEN 1 with Extended Top Box The illustration below shows the dimensions an ATM configured with a CEN Grade L or CEN Grade 1 security enclosure and an extended top box.

  • Page 25: Front Access Ul 291 24 Hours Level 1

    NCR SelfServ 22e ATM Site Preparation Front Access UL 291 24 Hours Level 1 The illustration below shows the dimensions an ATM configured with a UL 291 24 Hours Level 1 security enclosure. 450 mm (17.70 in.) 241 mm (9.49 in.) 1412 mm (55.60 in.)

  • Page 26: Front Access Ul 291 Business Hours

    NCR SelfServ 22e ATM Site Preparation Front Access UL 291 Business Hours The illustration below shows the dimensions an ATM configured with a UL 291 Business Hours security enclosure. 450 mm (17.70 in.) 231 mm (9.09 in.) 1412 mm (55.60 in.) 874 mm (34.40 in.)

  • Page 27: Rear Access Cen L

    NCR SelfServ 22e ATM Site Preparation Rear Access CEN L The illustration below shows the dimensions an ATM configured with a CEN Grade L or CEN Grade 1 security enclosure. 361 mm (14.21 in.) 1412 mm (55.60 in.) 874 mm (34.41 in.)

  • Page 28: Rear Access Ul 291 24 Hours Level 1

    NCR SelfServ 22e ATM Site Preparation Rear Access UL 291 24 Hours Level 1 The illustration below shows the dimensions an ATM configured with a UL 291 24 Hours Level 1 security enclosure. 361 mm (14.21 in.) 1412 mm (55.60 in.) 874 mm (34.41 in.)

  • Page 29: Facia Heights And Depths

    ATM is in use. The top FDK of the 15.0 inch display is considered to be the highest operable point of this ATM. Providing that the software application is designed to NCR guidelines this point also applies for the touch screen variant. Height and Depth to Main Facia Items The following tables give the height and depth to the main facia items located on the facia.
  • Page 30 NCR SelfServ 22e ATM Site Preparation B006-6902-D000...

  • Page 31: Topmost Viewable Facia Item

    NCR SelfServ 22e ATM Site Preparation Topmost Viewable Facia Item The following illustration shows the projected angle from the front of the ATM facia to the topmost viewable facia item. Touchscreen Display B006-6902-D000...

  • Page 32: Facia Item Locations For Voice Guidance

    NCR SelfServ 22e ATM Site Preparation Facia Item Locations for Voice Guidance Facia Item Distance From No. 5 Key Clock Face Position 174 mm Barcode Reader (shelf) (6.85 in.) 141 mm Receipt Exit (5.55 in.) 330 mm 381 mm (15.0 in.) Display - Top left-hand FDK (12.99 in.)

  • Page 33: Task Lighting

    NCR SelfServ 22e ATM Site Preparation TASK LIGHTING A minimum of 200 lux is required for task lighting. B006-6902-D000...

  • Page 34: Installation And Service Clearances

    NCR SelfServ 22e ATM Site Preparation INSTALLATION AND SERVICE CLEARANCES Important Notice to Users If it is likely that the ATM will be upgraded with new modules as they become available, you should use the optimum clearances. Installing the ATM in the minimum servicing areas may impact servicing and/or upgrading times.

  • Page 35: Optimum Clearances

    NCR SelfServ 22e ATM Site Preparation Optimum Clearances The following illustrations show the optimum areas required for installing and servicing the ATM. Note: Baseline for dimensions is either the front or the rear of the security enclosure with the security enclosure door open as indicated by the dotted line.

  • Page 36: Front Access Ul 291 24 Hours Level 1

    NCR SelfServ 22e ATM Site Preparation Front Access UL 291 24 Hours Level 1 The illustration below shows the optimum clearance dimensions for an ATM fitted with a UL 291 24 Hours Level 1 security enclosure. 500 mm 450 mm 500 mm (19.68 in.)

  • Page 37: Front Access Ul 291 Business Hours

    NCR SelfServ 22e ATM Site Preparation Front Access UL 291 Business Hours The illustration below shows the optimum clearance dimensions for an ATM fitted with a UL 291 Business Hours security enclosure. 500 mm 450 mm 500 mm (19.68 in.) (17.72 in.)

  • Page 38: Rear Access Cen L

    NCR SelfServ 22e ATM Site Preparation Rear Access CEN L The illustration below shows the optimum clearance dimensions for an ATM fitted with a CEN Grade L security enclosure. 1500 mm (59.05 in.) Rear of Security Enclosure 3630 mm (142.90 in.) 800 mm (31.50 in.)

  • Page 39: Rear Access Ul 291 24 Hours Level 1

    NCR SelfServ 22e ATM Site Preparation Rear Access UL 291 24 Hours Level 1 The illustration below shows the optimum clearance dimensions for an ATM fitted with a UL 291 24 Hours Level 1 security enclosure. 1500 mm (59.05 in.)

  • Page 40: Minimum Clearances

    NCR SelfServ 22e ATM Site Preparation Minimum Clearances The following illustrations show the minimum areas required for installing and servicing the ATM. Note: Baseline for dimensions is either the front or the rear of the security enclosure with the security enclosure door open as indicated by the dotted line.

  • Page 41: Front Access Ul 291 24 Hours Level 1

    NCR SelfServ 22e ATM Site Preparation Front Access UL 291 24 Hours Level 1 The illustration below shows the minimum clearance dimensions for an ATM fitted with a UL 291 24 Hours Level 1 security enclosure. 526 mm 162 mm 265 mm (20.71 in.)

  • Page 42: Ul 291 Business Hours

    NCR SelfServ 22e ATM Site Preparation UL 291 Business Hours The illustration below shows the minimum clearance dimensions for an ATM fitted with a UL 291 Business Hours security enclosure. 265 mm 526 mm 162 mm (10.43 in.) (20.71 in.) (6.38 in.)

  • Page 43: Rear Access Cen L

    NCR SelfServ 22e ATM Site Preparation Rear Access CEN L The illustration below shows the minimum clearance dimensions for an ATM fitted with a CEN Grade L security enclosure. 1070 mm (42.13 in.) 900 mm (35.43 in.) Rear of Security...

  • Page 44: Rear Access Ul 291 24 Hours Level 1

    NCR SelfServ 22e ATM Site Preparation Rear Access UL 291 24 Hours Level 1 The illustration below shows the minimum clearance dimensions for an ATM fitted with a UL 291 24 Hours Level 1 security enclosure. 1070 mm (42.13 in.) 900 mm (35.43 in.)

  • Page 45: Requirements For The Floor

    NCR SelfServ 22e ATM Site Preparation REQUIREMENTS FOR THE FLOOR The ATM is suitable for mounting on a concrete or other non-combustible surface only. Floor Covering An antistatic floor covering should be used and must be of a type that will not generate dust or fluff.

  • Page 46: Bolts And Bolt Holes

    NCR SelfServ 22e ATM Site Preparation BOLTS AND BOLT HOLES Security Bolts - CEN Grade L/CEN 1 and UL 291 24 Hours Level 1 To meet security standards the ATM must be bolted to the floor, through the ‘A’ holes, using four bolts with anchor washers as specified below.

  • Page 47: Front Access Cen Grade L/Cen 1

    NCR SelfServ 22e ATM Site Preparation Front Access CEN Grade L/CEN 1 The illustration below shows the dimensions and hole locations for a front access ATM fitted with a CEN Grade L security enclosure. 450 mm (17.72 in.) 270 mm (10.63 in.)

  • Page 48: Front Access Ul 291 24 Hours Level 1

    NCR SelfServ 22e ATM Site Preparation Front Access UL 291 24 Hours Level 1 The illustration below shows the dimensions and hole locations for a front access ATM fitted with a UL 291 24 Hours Level 1 security enclosure. 450 mm (17.72 in.)

  • Page 49: Front Access Ul 291 Business Hours

    NCR SelfServ 22e ATM Site Preparation Front Access UL 291 Business Hours The illustration below shows the dimensions and hole locations for a front access ATM fitted with a UL 291 Business Hours security enclosure. 40 mm 370 mm 40 mm (1.57 in.)

  • Page 50: Rear Access Cen Grade L

    NCR SelfServ 22e ATM Site Preparation Rear Access CEN Grade L The illustration below shows the dimensions and hole locations for a rear access ATM fitted with a CEN Grade L security enclosure. 132.5 mm 132.5 mm 230 mm (5.22 in.) (5.22 in.)

  • Page 51: Rear Access Ul 291 24 Hours Level 1

    NCR SelfServ 22e ATM Site Preparation Rear Access UL 291 24 Hours Level 1 The illustration below shows the dimensions and hole locations for a rear access ATM fitted with a UL 291 24 Hours Level 1 security enclosure. 230 mm 82.5 mm...

  • Page 52: Cable Entry Holes

    NCR SelfServ 22e ATM Site Preparation CABLE ENTRY HOLES Front Access The following illustration shows the location of the cable entry hole on front access ATMS. 70 mm (2.76 in.) 40 mm (1.57 in.) 40 mm 30 mm (1.57 in.) (1.18 in.)

  • Page 53: Rear Access

    NCR SelfServ 22e ATM Site Preparation Rear Access The following illustration shows the location of the cable entry hole on rear access ATMS. 33.0 mm (1.23 in.) 441.5 mm 325.5 mm (17.38 in.) (12.81 in.) CEN L UL 291 24 Hours Level 1 100 mm (2.99 in.)

  • Page 54: Video Camera

    NCR SelfServ 22e ATM Site Preparation VIDEO CAMERA Ambient Lighting If the ATM is fitted with a video camera, it is strongly recommended that there is a minimum of 50 lux lighting at floor level within the area illustrated below.

  • Page 55: Decals

    This section provides specifications for the decals which you may wish to fit to the front of your ATM. The SelfServ 22e decal recesses are positioned over the arrow shaped Media Entry and Exit Indicators (MEEI’s) which illuminate to indicate the position of the receipt, cash and card slots.

  • Page 56: Card Reader

    NCR SelfServ 22e ATM Site Preparation Card Reader Decal Dimensions The card reader decal should be of the following dimensions. Note: The shaded grey must be left clear to avoid obscuring the MEEI. 68 mm (2.67 in.) 99.5 mm (3.92 in.)

  • Page 57: Receipt Exit

    NCR SelfServ 22e ATM Site Preparation Receipt Exit Decal Dimensions The receipt exit decal should be of the following dimensions. Note: The shaded grey must be left clear to avoid obscuring the MEEI. 64.5 mm (2.53 in.) 21.5 mm 20 mm (0.84 in.)

  • Page 58: Cash Exit

    NCR SelfServ 22e ATM Site Preparation Cash Exit Decal Dimensions The cash exit decal should be of the following dimensions. Note: The shaded grey must be left clear to avoid obscuring the MEEI. 30 mm (1.81 in.) 12 mm (0.47 in.) 21.5 mm...

  • Page 59: Advert

    NCR SelfServ 22e ATM Site Preparation Advert The following illustrations show dimensions for an advert decal that can be placed on the front of the product in the advert decal recess. Without Camera Lens 415 mm (16.34 in.) 8 mm 50 mm (0.31 in.)

  • Page 60: Decal Placement

    NCR SelfServ 22e ATM Site Preparation Decal Placement The placement of the decals shown in the illustration below. Advert Receipt Exit Card Reader Cash Exit B006-6902-D000...
  • Page 61 REVISION RECORD Date Revision Page Description of Change March 2010 All New Publication September 2010 Various Added rear access variant, and CEN 1 security enclosure December 2010 28 Added wheelchair access April 2012 23, 24, 26 Added Contactless Card Reader Removed wheelchair access...
  • Page 62 To help maintain the quality of NCR publications, please send feedback on their accuracy, clarity or usability to: userfeedback@exchange.scotland.ncr.com For technical or sales queries, please contact your local NCR support.

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