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Summary of Contents for NCR SelfServ 84 Walk-Up
- Page 1 84 Walk‐Up Standard Collar ATM Site Preparation NCR SelfServ ™ B006‐7519‐G000...
- Page 2 NCR SelfServ™ 84 Walk‐Up ATM Site Preparation The product described in this document is a licensed product of NCR Corporation. NCR and NCR SelfServ are trademarks of NCR Corporation. Other product names mentioned in this publication may be trademarks or registered trademarks of their respective companies and are hereby acknowledged. Where creation of derivative works, modifications or copies of this NCR copyrighted documentation is permitted under the terms and conditions of an agreement you have with NCR, NCR's copyright notice must be included. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. NCR Proprietary Information ‐ not to be disclosed or reproduced without written consent. © 2017, 2018 by NCR Corporation, Atlanta, Georgia, U.S.A. http://www.ncr.com. All Rights Reserved B006‐7519‐G000...
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Page 3: Table Of Contents
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Contents Barometric Pressure ................5 ‐ 2 Servicing Areas ‐ Optimum ‐ Single ATM..........9 ‐ 6 Introduction Short Sleeve ..................9 ‐ 6 Audience ....................1 ‐ 1 Long Sleeve ..................9 ‐ 6 Power Requirements About This Document ................1 ‐ 1 Servicing Areas ‐ Optimum ‐ Side By Side ..........9 ‐ 7 AC Power Requirements............... 6 ‐ 1 Revision Record ..................1 ‐ 1 Short Sleeve ..................9 ‐ 7 Input Voltage Setting................6 ‐ 1 Long Sleeve ..................9 ‐ 7 Grounding..................... 6 ‐ 1 Servicing Areas ‐ Minimum ‐ Single ATM ..........9 ‐ 8 Customer Responsibilities Short Sleeve .................. -
Page 4: Audience
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Introduction 1 ‐ 1 AUDIENCE ABOUT THIS DOCUMENT REVISION RECORD This document is intended for architects and those responsible for preparing a This site preparation document is designed to be read on wide aspect ratio Date Revision Pages Reason for Change site prior to the arrival of the ATM. screens. Each section has been structured to fit the maximum amount of January 2017 Initial release information on the minimum number of pages yet still be readable when February 2017 Various Hole at Lowered Heights table updated printed on A3 size paper. Printing on smaller paper sizes may reduce readability All modules above 15” touchscreen removed but will make handling easier. August 2017 9-4, 10-4, 11-4 Update to Australia plinth height, 5 high 15 in. -
Page 5: Customer Responsibilities
Provide storage or service areas as required. and equipment other than those specified by NCR. Such to be comprehensive, and in no way modifies, alters, or limits the responsibility Make sure the environmental requirements of the system/unit are met. unauthorized modifications, substitutions, or attachments may of the customer for all aspects of adequate site preparation. Provide floor coverings and environmental systems that limit or control void the user’s authority to operate the equipment. The correction static electricity build‐up and discharge. NCR staff will be available to answer questions relating to the contents of this of interference caused by such unauthorized modifications, document but, except where: Install the product at a height which meets the accessibility regulations substitutions, or attachments will be the responsibility of the user. of the relevant country. a. the customer has been notified that a full or partial consultancy service is available and/or that NCR will be willing to undertake a preliminary or final site survey and b. the customer shall have entered into a formal contract with NCR for provision of the same no comment, suggestion or advice offered or not offered about preparation of the site nor any inspection of the site whether before or after preparation is to be taken as approval of the location of the site and equipment or of its preparation and NCR will not be liable in respect of any comment, suggestion or advice given by its staff or in respect of any failure to give advice. Finally, only the customer can know the full extent of damage which may be caused to his business by reason of failure of the equipment which is to be installed. For this reason it is the customer’s responsibility to ascertain the extent of any such possible damage to his existing or planned business, and to effect, full insurance in respect of it. NCR Proprietary Information ‐ not to be disclosed or reproduced without written consent. © 2017, 2018 by NCR Corporation, Atlanta, Georgia, U.S.A. http://www.ncr.com.All Rights Reserved B006‐7519‐G000... -
Page 6: Standards Compliance
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Standards Compliance 3 ‐ 1 RADIO FREQUENCY INTERFERENCE ELECTROMAGNETIC COMPATIBILITY (EMC) Additional Requirements for 220V ‐ 240V Units The ATM complies with the following requirements for conducted emissions: FCC Radio Frequency Interference Statement Immunity Standards EN 61000‐3‐2: 2000, Mains harmonics, Class A EN 61000‐3‐3: 1995/+A1: 2001, Mains flicker. This equipment has been tested and found to comply with the limits for a Class The ATM complies with the following requirements for radiated and conducted A digital device, pursuant to Part 15 of the Federal Communications immunity: Commission (FCC) Rules. These limits are designed to provide reasonable EN 55024 (1998)/+A1: 2001, A2: 2003 ACCESSIBILITY protection against harmful interference when the equipment is operated in a As per the requirements of EN55024, the ATM complies with the requirements commercial environment. This equipment generates, uses, and can radiate It is the responsibility of the owning institution to ensure that the heights from of the following normative Immunity Standard: radio frequency energy and, if not installed and used in accordance with the the floor level to the facia items comply with any local regulations. instruction manual, may cause harmful interference to radio communications. EN 61000‐4‐2 Electrostatic Discharge Note: The heights listed in this document assume that the installation does Operation of this equipment in a residential area is likely to cause harmful EN 61000‐4‐3 Radiated RF not add depth in front of the ATM. Increased depth may change the interference in which case you, the customer, will be required to correct the EN 61000‐4‐4 Electrical Fast Transient/Burst ... -
Page 7: Product Overview
location. 68 dB(A) when operating (see note). However, the following configurations will affect the sound levels as shown in ™ NCR SelfServ XX the table below: Class: XXXX Model: XXXX NCR Global Solutions Ltd. XX - XXXXXXXX Serial: Tracer: XX - XX Configuration Acoustic sound power when operating Made in UK Vãc: XXX - XXXv Hz: 50/60 A: X.X... -
Page 8: Site Requirements
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Site Requirements 5 ‐ 1 POSITIONING THE ATM WALL AMBIENT LIGHTING The ATM may be installed through any suitable exterior wall or vestibule A 25 mm (1.0 in.) wide smooth surface is required around the edge of the wall If the ATM is fitted with a camera, it is strongly recommended that there is a location. opening to enable a good weather seal. minimum of 50 LUX lighting at floor level within the area illustrated below. If the ATM is fitted with a Passbook Printer, it should never be exposed to rain and therefore only suitable for interior installations. Wall Cavity The ATM must also be positioned away from heat sources or any air Any cavity in the wall must be sealed to provide a flush surface that does not conditioning equipment. extend into the wall opening. Leave the gap between the ATM sleeve and the wall opening clear to allow air at room temperature to circulate. Bright lights and windows behind the user may degrade camera performance. Position the ATM away from direct sunlight. 1000 mm (39.4 in.) Installing Through a Glass Wall Allow sufficient room for installation and servicing requirements. If you are installing your ATM through a glass wall you may require a suitable glass support (normally a steel collar) to sit between the ATM collar and the FLOOR glass. The requirement for this support should be determined by the architect. 1500 mm If required, any such support should be sourced locally. The ATM must be installed on a level, even, concrete or other noncombustible (59.1 in.) surface. In locations where the floor may be uneven, it is recommended that a steel plate is used under the ATM. -
Page 9: Temperature And Humidity
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Site Requirements 5 ‐ 2 TEMPERATURE AND HUMIDITY BAROMETRIC PRESSURE Continuous operating at or near the range limits, or in a location where the Operating/Transit Limits: 105 kPa (15.2 lbf/in .) to 70 kPa (10.2 lbf/in .) temperature and humidity change beyond the specification, should be avoided. Equivalent Altitude: Up to a maximum of 3000 m (9842.52 ft) If installing though an exterior wall, the site must meet the requirements of both the Interior and Exterior environments. Note: For exterior through the wall ATMs the humidity inside the building is restricted to a maximum of 30% at an outside temperature of ‐35°C (‐31°F), with a linear relationship between temperature and humidity to a maximum humidity at 0°C (32°F). Normal Operating Range (Interior Environment) Temperature: 0°C to 40°C (32°F to 104°F) Relative Humidity: 20% to 80% Dew Point Temperature Restriction: 26°C (79°F) maximum Normal Operating Range (Exterior Environment) Temperature: without Passbook Printer: ‐35°C to 50°C (‐31°F to 122°F) with Passbook Printer: 0°C to 40°C (32°F to 104°F) Relative Humidity: without Passbook Printer: 10% to 100% with Passbook Printer fitted: 10% to 80% ... -
Page 10: Power Requirements
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Power Requirements 6 ‐ 1 AC POWER REQUIREMENTS GROUNDING TRANSIENT PROTECTION The maximum current requirements are: The ATM operates from a single phase, 3 wire supply: live, neutral and ground. In the process of power distribution, transient electrical energy (including, but not limited to, lightning strikes, intermittent short circuits, and switching 10A at 120V The ATM power requirements will normally permit it to operate within existing transients) can be introduced on to power lines. Such transient energy can be wiring configurations and from existing mains outlets provided that: 6.3A at 230V. very damaging to electronic hardware and can also cause data corruption. the branch circuit of the distribution panel supplying the ATM is not also Under these circumstances, NCR recommends the use of AC power transient The maximum inrush current is 100A. used to supply equipment with heavy inductive loads such as air suppressors and data (communication) line transient suppressors. Such NCR does not recommend running an ATM with deposit devices without an conditioners or AC motors. protective devices are intended to guard against power and data line transients Uninterruptible Power Supply (UPS). Without a UPS, there is the potential for that can result in hardware damage and various system or program errors. other branch circuits on the same distribution panel do not supply such customer’s cash to be retained in the device if there is a power failure. equipment. Improvement of any deficiencies in power quality is a customer responsibility. the installation meets or exceeds the regulatory and local guidelines Malfunction and/or component failure as a result of power quality problems with regard to electrical safety and all conductor sizing. INPUT VOLTAGE SETTING are/is not covered by NCR Corporation Maintenance Agreement. NCR accepts ... -
Page 11: Cable Requirements
It is the customer’s responsibility to have any required external cables installed and to make sure that all cable preparations comply with NCR specifications as well as with all national, state or local telephone and telegraph regulations and laws. When producing cables allow for 2.2 m (7.22 ft) of cable within the ATM. 1. Connector, 25 Way (NCR part no. 006-0005896) 1. Connector, 25 Way (NCR part no. 006-0005896) DATA LINE TRANSIENT PROTECTION 2. Terminal, wire, female (NCR part no. 009-0002640) 2. Terminal, wire, female (NCR part no. 009-0002640) 3. Cable, multiconductor (determined by the alarm installed). -
Page 12: Remote Status Monitor
220‐240V ATMs are supplied with an unterminated power cable. Information 1, 2 about suitable power connectors is supplied with the accessories. The power cable supplied is 3 m (9.84 ft) in length. If it is necessary to increase this length to meet site requirements, then the extension must satisfy local or country regulations. 1. Connector, 2 way Mate-N-Lock (NCR part no. 007-9814285). WARNING This equipment must be earthed. 2. Terminal wire, male (NCR part no. 007-2009663). 3. Cable, multiconductor (NCR part no. 006-5800006). 4. Connector (determined by remote device). Remove a 20 mm (0.79 in.) section of the outer sleeve, 70 mm (2.76 in.) from ... -
Page 13: Decals
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Decals 8 ‐ 1 ADVERT WINDOW ENTRY/EXIT DECALS CAUTION When placing any card reader decal, make sure that the label does The decals should be a maximum of 0.75 mm (0.0295 in.) thick. Entry/Exit decals should be a maximum of 0.5 mm (0.02 in.) thick. NCR not obscure the contactless card reader or card reader entry slot recommends they be made from textured polycarbonate with 3M 467 High lights. Performance MP adhesive. Advert Collar or Open Advert Collar Decals should provide good contrast, at least 70%, between foreground (text/ icon) and background. CAUTION Do NOT place any metallic coated or substrate label on the glass 595.5 mm (23.44 in.) area around the CCR or card reader, highlighted below: A sans serif typeface should be used (Tiresias is recommended). The text size should be at least 14 point, and larger where possible. Where tactile decals are required they should be designed in line with specific country requirements. Suggested icon designs and wording are shown below: 160 mm (6.30 in.) 75 mm (2.95 in.) 12 mm Statement (0.47 in.) 2.5 mm... -
Page 14: Variant Details - Cen I, Standard Collar Atm
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Variant Details ‐ CEN I, Standard Collar ATM 9 ‐ 1 PACKAGE DIMENSIONS ATM DIMENSIONS WEIGHT AND FLOOR LOADING 719 mm 271.5 mm Note: The maximum weight covers the maximum configuration possible for 719 mm 271.5 mm (28.31 in.) (10.69 in.) the ATM. This will include all modules (coin dispenser, cash acceptor, (28.31 in.) (10.69 in.) statement printer, etc) fully loaded with media. 950 mm 1398 mm (37.40 in.) (55.04 in.) Standard Security Enclosures 615 mm (24.21 in.) 615 mm... -
Page 15: Facia Items
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Variant Details ‐ CEN I, Standard Collar ATM 9 ‐ 2 FACIA ITEMS Heights and Depths Distance for Voice Guidance No. 5 Key Audio Jack Height from Height from Depth 15” Touchscreen base of ATM base of ATM Facia Item from front (4-High (5-High of shelf Distance to Distance to Dispenser Safe) Dispenser Safe) Facia Item... -
Page 16: Security Bolts
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Variant Details ‐ CEN I, Standard Collar ATM 9 ‐ 3 SECURITY BOLTS BOLT HOLES Long Sleeve Bolts and anchors must be supplied by the owning organisation. The ATM should be bolted to the floor or plinth, through all the holes marked 770 mm ‘A’, using four bolts with anchor washers. (30.31 in.) To meet security standards the ATM must be bolted to the floor, through all of 169.5 mm 500 mm 100.5 mm 136 mm the bolt holes, using bolts with anchor washers as specified below. Bolts and The hole marked ‘B’ enables an alarm to be fitted. (6.67 in.) (19.68 in.) (3.96 in.) (5.35 in.) anchor washers are to be supplied by the owning organisation. Make sure that the floor or plinth is capable of withstanding the loading Short Sleeve imposed by the anchor points for these bolts. 770 mm If an adjustable plinth is used, it must be bolted to the floor to the same 284.5 mm (30.31 in.) -
Page 17: Hole In The Wall
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Variant Details ‐ CEN I, Standard Collar ATM 9 ‐ 4 HOLE IN THE WALL Hole at Lowered Height Installation Height - ATM with no modules above touchscreen It is the responsibility of the owning institution to make sure that the height UK (CAE Parallel Approach) from the sidewalk level to the highest operable point on the facia (see ‘Facia Hole at Optimum Height 4 High with 15 in. 5 High with 15 in. 4 High with 19 in. 5 High with 19 in. -
Page 18: Hole In The Wall Overlap - Standard Collar - Atm
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Variant Details ‐ CEN I, Standard Collar ATM 9 ‐ 5 VENTS LOCATION ‐ AIR FLOW CLEARANCES ‐ CORRIDOR Hole in the Wall Overlap ‐ Standard Collar ‐ ATM The dimensions shown assume the ATM is being moved using equipment that Unrestricted air flow is required on both the left and right hand side and at the does not extend beyond the ATM or packaging. rear of the ATM. There must be no obstruction of the vents at any time. A surrounding clearance of 6 mm (0.24 in.) has been allowed in the dimensions. If a third‐party surround/topper is fitted then equivalent venting, or a hot air extraction system must be installed within the surround/topper. *47 mm *47 mm (1.85 in.) (1.85 in.) 119 mm 371.5 mm 274 mm 40 mm 74.5 mm (4.68 in.) 221.5 mm (14.63 in.) (10.79 in.) (1.57 in.) (2.93 in.) -
Page 19: Servicing Areas - Optimum - Single Atm
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Variant Details ‐ CEN I, Standard Collar ATM 9 ‐ 6 SERVICING AREAS ‐ OPTIMUM ‐ SINGLE ATM Short Sleeve Long Sleeve The optimum servicing area provides the best access to the ATM for all 1780 mm servicing and operation tasks. 1780 mm (70.08 in.) (70.08 in.) Wherever possible the ATM should be installed within the optimum servicing 770 mm 525 mm 25 mm area. 770 mm 525 mm 25 mm (30.31 in.) (20.67 in.) (0.98 in.) (30.31 in.) (20.67 in.) (0.98 in.) -
Page 20: Servicing Areas - Optimum - Side By Side
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Variant Details ‐ CEN I, Standard Collar ATM 9 ‐ 7 SERVICING AREAS ‐ OPTIMUM ‐ SIDE BY SIDE Long Sleeve The optimum servicing area provides the best access to the ATM for all servicing and operation tasks. Wherever possible the ATM should be installed within the optimum servicing area. 3010 mm (118.50 in.) If the optimum area is not available then refer to Servicing Areas ‐ Minimum. However note that installing the ATM in the 770 mm 525 mm 25 mm minimum servicing area may increase the servicing and/or upgrading time over a ATM installed using the optimum area. (30.31 in.) (20.67 in.) (0.98 in.) Always leave as much space as possible around the ATM to facilitate safe operation and servicing. 326 mm (12.83 in.) Short Sleeve 1000 mm 3010 mm (39.37 in.) (118.50 in.) Rear of... -
Page 21: Servicing Areas - Minimum - Single Atm
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Variant Details ‐ CEN I, Standard Collar ATM 9 ‐ 8 SERVICING AREAS ‐ MINIMUM ‐ SINGLE ATM Short Sleeve Long Sleeve This is the minimum area required for operating and servicing the ATM. Minimum clearance area is composed of: Minimum clearance area is composed of: Wherever possible the ATM should be installed within the optimum servicing Basic clearance Basic clearance area. Installing the ATM in the minimum servicing area may increase the Mandatory left OR right Mandatory left OR right servicing and/or upgrading time. If configured with SDM, SCPM, BNA or GBNA/RU on left hand side -... -
Page 22: Servicing Areas - Minimum - Side By Side
NCR SelfServ™ 84 Walk‐Up ATM Site Preparation Variant Details ‐ CEN I, Standard Collar ATM 9 ‐ 9 SERVICING AREAS ‐ MINIMUM ‐ SIDE BY SIDE Long Sleeve This is the minimum area required for operating and servicing the ATM. Minimum clearance area is composed of: Basic clearance Wherever possible the ATM should be installed within the optimum servicing area. Installing the ATM in the minimum servicing area may increase the servicing and/or upgrading time. If configured with SDM, SCPM, BNA or GBNA/RU on left hand side - Mandatory and either If the minimum area is not available then consult your local service representative. Every site is different and you may still If configured with SDM, SCPM, BNA or GBNA/RU on right hand side - Mandatory and either be able to install the ATM but with further increases to servicing and/or upgrading time.