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Trouble Shooting
Should your DVD player develop a problem, please check below before requesting service;
Symptom
Check and Action
No power
1. Make sure the unit has been powered on manually.
2. Check if the power cord has been properly connected to the power outlet.
3. Make sure the battery pack is fully charged.
Does not play
1. No disc, load a disc.
2. Disc has been loaded upside down. Place the disc with the label side up.
3. Disc's rating level is higher than the player's setting.
4. Disc is incorrect type for the player.
5. Disc is damaged or dirty. Clean the disc or try another one.
6. Moisture may be condensed inside the player. Remove the disc and leave the unit
power on for one or two hours.
No Picture
1. Check if the TV set has been powered on. Use TV remote to select AV signal for
DVD rather than broadcast.
2. Check if the system connection is proper and secure.
3. Check if the connection cables are damaged.
4. Clean the disc.
Picture noisy/
distorted
1. Disc is damaged or dirty. Clean the disc or try another one.
2. Reset the color system of the TV set.
3. Make sure the DVD player is not connected through a VCR, cable or satellite dish.
No sound or sound
output not complete
1. Check if the TV and amplifier have been switched on and correctly set.
2. Check if the TV and amplifier system connections are secured.
3. Press AUDIO button to select other audio tracks of the disc.
4. Check if the MUTE function of the TV or amplifier has been activated.
5. There will be no sound output during REVERSE PLAY/PAUSE/SLOW and
SEARCH.
Remote control
does not work
1. Make sure the POWER button on the unit has been turned on manually.
2. Remove the obstacles between the remote control and the player.
3. Point the remote control towards the remote sensor on the player.
4. Check if the batteries of the remote control have been loaded with correct
polarities.
5. Replace the batteries of the remote control.
Malfunction
Should the player develop a malfunction, unplug the player for 30 minutes. After
that, power on the player and the restore function should reset the player.
.18.
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