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HP Spectre x360 Maintenance And Service Manual

16 inch 2-in-1 laptop pc
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Maintenance and Service Guide
HP Spectre x360 16 inch 2-in-1 Laptop PC
Model numbers: 16-aa0xxx
SUMMARY
This guide provides maintenance information about such topics as spare parts, removal and replacement of
parts, security, and backing up.

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Summary of Contents for HP Spectre x360

  • Page 1 Maintenance and Service Guide HP Spectre x360 16 inch 2-in-1 Laptop PC Model numbers: 16-aa0xxx SUMMARY This guide provides maintenance information about such topics as spare parts, removal and replacement of parts, security, and backing up.
  • Page 2 Intel, Arc, Core, and Thunderbolt to be bound by the terms of the HP End Not all features are available in all editions or are trademarks of Intel Corporation or User License Agreement (EULA).
  • Page 3 Safety warning notice Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described. WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface.

  • Page 4: Table Of Contents

    Table of contents 1 Product description............................................. 1 2 Getting to know your computer........................................ 5 Right side ................................................5 Left side................................................6 Display .................................................. 6 Low blue light mode (select products only)..............................7 IMAX Enhanced Mode (select products only) ...............................7 Wake-on-voice (select products only)..................................7 Keyboard area..............................................
  • Page 5 7 Backing up, restoring, and recovering....................................71 Backing up information and creating recovery media.............................71 Using Windows tools for backing up...................................71 Using the HP Cloud Recovery Download Tool to create recovery media (select products only)......71 Restoring and recovering your system..................................71 Creating a system restore .......................................72 Restoring and recovery methods ..................................72...
  • Page 6 Accessing HP PC Hardware Diagnostics Windows..........................74 Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant..........74 Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only).....75 Downloading HP PC Hardware Diagnostics Windows.........................75 Downloading the latest HP PC Hardware Diagnostics Windows version from HP..........75 Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store........75...

  • Page 7: Product Description

    Product components and their descriptions Category Description Product Name HP Spectre x360 16 inch 2-in-1 Laptop PC Model numbers: 16-aa0xxx CTO model number: 16t-aa000 Processors Intel® Core® Ultra 7 155H (4.8 GHz, 16 cores, 24 MB Intel Smart Cache, 28 W)
  • Page 8 Supports Poly Studio Video HP Wide Vision 9 MP Camera: with shutter door, indicator LED, 1× infrared (IR) LED, MIPI, 9 MP BSI sensor, f1.8, WDR/TNR, 88° wide field-of-view (WFOV) Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise...
  • Page 9 Haptics touchpad gestures Multitouch gestures enabled Precision touchpad support Brightness/volume mode switch Taps enabled as default Power requirements Battery (polymer, HP Long Life) 6 cell, 83 Whr HP Fast Charge Technology Smart AC adapters (USB-C, slim, straight) 140 W 100 W Power cord C5, premium, 1 m (3.3 ft), right angle...
  • Page 10 Table 1-1 Product components and their descriptions (continued) Category Description Operating system Windows 11 Pro Entry China Windows 11 Home 64 Desktop AIO Chinese Market CPPP Windows 11 Home in S Mode for Developed Markets (ML) Windows 11 Home in S Mode for Emerging Markets (EM/SL) Windows 11 Home in S Mode for China Market Windows 11 Home in S Mode for APAC Markets Windows 11 Home in S Mode for Africa Markets...

  • Page 11: Getting To Know Your Computer

    Component Description USB Type-C® power connectors and Connect an AC adapter that has a USB Type-C connector, Thunderbolt™ ports with HP Sleep and supplying power to the computer and, if needed, charging the Charge and DisplayPort™ output (2) computer battery.

  • Page 12: Left Side

    For additional safety information, see the Regulatory, Safety, and Environmental Notices . To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. NOTE: When a device is connected to the jack, the computer speakers are disabled.

  • Page 13: Low Blue Light Mode (Select Products Only)

    To access the latest setup documentation, go to http://www.hp.com/support and type IMAX in the Search our knowledge library search box. Select HP Consumer Notebook PCs - Enabling the IMAX features. Wake-on-voice (select products only) Use the wake-on-voice feature to bring the computer out of the Sleep state quickly.

  • Page 14: Keyboard Area

    For wireless regulatory notices, see the section of the country or region. To access this guide: ■ Select the Search icon in the taskbar, type HP Documentation in the search box, and then select HP Documentation. Keyboard area Keyboards can vary by language. NOTE: The keyboard area, including the function keys and (select products only) power key, is disabled in stand, tent, and tablet modes.

  • Page 15: Turning On Touchpad Gesture Control

    Using an external mouse, click the Touchpad button. If you are not using an external mouse, press the key repeatedly until the pointer rests on the Touchpad button. Then press the spacebar to select the button. Turning on touchpad gesture control The touchpad gesture control feature allows you to customize your touchpad to control screen brightness and speaker volume.

  • Page 16: Lights

    Lights Identify the lights on the computer. Table 2-5 Lights and their descriptions Component Description Caps lock light On: Caps lock is on, which switches the key input to all capital letters. Camera privacy light ● On. The camera is off. ●...

  • Page 17: Buttons, Speakers, And Fingerprint Reader

    Buttons, speakers, and fingerprint reader Identify the computer button, speakers, and fingerprint reader. Table 2-6 Button, speakers, and fingerprint reader and their descriptions Component Description Speakers (2) Produce sound. Fingerprint reader Allows a fingerprint logon to Windows, instead of a password logon.

  • Page 18: Special Keys

    Table 2-6 Button, speakers, and fingerprint reader and their descriptions (continued) Component Description Power button ● When the computer is off, press the button briefly to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep.

  • Page 19: Rear

    Table 2-7 Special keys and their descriptions (continued) Component Description Windows key Opens the Start menu. NOTE: Pressing the Windows key again will close the Start menu. Action keys Execute frequently used system functions as defined by the icon symbols on through function keys.

  • Page 20: Labels

    Table 2-9 Bottom components and their descriptions Component Description Speakers (2) Produce sound. Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
  • Page 21 Table 2-10 Service label components Component Serial number Product ID HP product name and model number Table 2-11 Service label components Component HP product name Model number Product ID Serial number Warranty period Table 2-12 Service label components Component HP product name...
  • Page 22 Table 2-12 Service label components (continued) Component Model number Warranty period Product ID Serial number ● Regulatory labels—Provide regulatory information about the computer. ● Wireless certification labels—Provide information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. Chapter 2 Getting to know your computer...

  • Page 23: Illustrated Parts Catalog

    Illustrated parts catalog Use this chapter to determine the spare parts that are available for the computer. Computer major components To identify the computer major components, use this illustration and table. Illustrated parts catalog...
  • Page 24 Table 3-1 Computer major component descriptions and part numbers Item Component Spare part number Display assembly not available as a spare part NOTE: Display assemblies are offered as spare parts only at a subcomponent level. For more information, see Display assembly subcomponents on page Top cover Nightfall black N66400-001...

  • Page 25: Display Assembly Subcomponents

    Table 3-1 Computer major component descriptions and part numbers (continued) Item Component Spare part number Bottom cover (includes rubber feet) Nightfall black N66395-001 Slate blue N66396-001 (10) IR sensor board N66393-001 The IR sensor board cable is available using spare part number N66394-001. (11) Audio board N66391-001...
  • Page 26 Table 3-2 Display component descriptions and part numbers Item Component Spare part number Display panel NOTE: Panel adhesive is available as spare part number N66420-001. WQXGA, nightfall black N66381-001 OLED, nightfall black N66382-001 WQXGA, slate blue N70800-001 OLED, slate blue N70801-001 Camera module (includes rubber pieces) N66386-001...

  • Page 27: Miscellaneous Parts

    Misc Parts Kit (includes display panel absorber with foil, display foil with protective tape, thermal N66414-001 protective tape, memory module foil, and fingerprint reader rubber) Solid-state drive shield with thermal pad N66413-001 N54711-001 HP USB external DVD-RW drive 747080-001 Display panel adhesive N66420-001 HDMI-to-VGA adapter 701943-001 HP USB-C®-to-USB 3.0 adapter...
  • Page 28 Table 3-3 Miscellaneous part descriptions and part numbers (continued) Component Spare part number Power cords (C5, premium, 1.0 m [3.3 ft]) Argentina L42493-001 Australia L42486-001 Denmark L42487-001 Europe (Austria, Belgium, Finland, France, Germany, the Netherlands, Norway, and Sweden) L42488-001 India N23033-001 Japan L42490-001...

  • Page 29: Removal And Replacement Procedures Preliminary Requirements

    Removal and replacement procedures preliminary requirements Use this information to properly prepare to disassemble and reassemble the computer. Tools required You need the following tools to complete the removal and replacement procedures: ● Tweezers ● Nonconductive, nonmarking pry tool ● Magnetic Phillips P1 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during...

  • Page 30: Electrostatic Discharge Information

    ● Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. ● Before removing an optical drive, be sure that a disc is not in the drive, and be sure that the optical drive tray is closed.

  • Page 31: Preventing Electrostatic Damage To Equipment

    Table 4-1 Static electricity occurrence based on activity and humidity Relative humidity Event Walking across carpet 7,500 V 15,000 V 35,000 V Walking across vinyl floor 3,000 V 5,000 V 12,000 V Motions of bench worker 400 V 800 V 6,000 V Removing dual in-line packages (DIPs) from plastic tube 400 V...

  • Page 32: Grounding The Work Area

    Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● Avoid contact with pins, leads, or circuitry. Recommended materials and equipment HP recommends certain materials and equipment to prevent static electricity: ● Antistatic tape ● Antistatic smocks, aprons, or sleeve protectors ●...

  • Page 33: Cleaning Your Computer

    Enabling HP Easy Clean (select products only) HP Easy Clean helps you to avoid accidental input while you clean the computer surfaces. This software disables devices such as the keyboard, touch screen, and touchpad for a preset amount of time so that you can clean all computer surfaces.

  • Page 34: Cleaning Your Computer With A Disinfectant

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 35: Caring For Wood Veneer (Select Products Only)

    Keep liquids away from the product. Avoid getting moisture in any openings. If liquid makes its way inside your HP product, it can cause damage to the product. Do not spray liquids directly on the product. Do not use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide or bleach that might damage the finish.

  • Page 36: Accessing Support Information

    When grounding is not possible, use an ionizer to dissipate electric charges. Accessing support information To find the HP support that you need, use this information. Table 4-3 Support information locations Service consideration...
  • Page 37 Support information locations (continued) Service consideration Path to access information Repair professionals To locate repair professionals: Go to www.hp.com. Place the cursor over Support resources to display more options. Select Authorized service providers. Component and diagnosis information, To locate diagnosis information and actions: failure detection, and required action Go to http://www.hp.com/go/techcenter/pcdiags.

  • Page 38: Removal And Replacement Procedures For Authorized Service Provider Parts

    To remove and replace computer components, use the procedures described in this section. NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to https://partsurfer.hp.com/partsurfer/, select your country or region, and then follow the on-screen instructions.
  • Page 39 Remove the bottom cover: Remove the two Phillips M2.0 × 9.0 screws (1) from the bottom cover. Remove the two Phillips M2.0 × 3.5 screws (2) from the bottom cover. Press on the sides of the touchpad near the keyboard (1) as shown in the following illustration until the bottom cover releases from the computer (2).

  • Page 40: Battery

    32). WARNING! To reduce potential safety issues, use only the user-replaceable battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. Chapter 5 Removal and replacement procedures for authorized service provider parts...

  • Page 41: Display Subcomponents (Without Removing The Display)

    IMPORTANT: Removing a battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work or shut down the computer through Windows before you remove the battery. Remove the battery: Disconnect the battery cable (1) from the system board.
  • Page 42 Use a heating device to heat the display rear cover to loosen the panel adhesive. Attach suction cups (1) to the top, middle of the display. NOTE: Be sure not to place the suction cup over the camera module. Pull the tools apart (2) to create a gap between the panel and display rear cover. Insert a pry tool (3) into the gap, and then slide to tool back and forth (4) along the entire length of the top of the display to release the panel.
  • Page 43 Use tweezers (3) to pull the tape (4) out from behind the right side of the display panel. Attach suction cups (1) to the top, left of the display. Pull the tools apart to create a gap (2) between the panel and display rear cover. Use tweezers (3) to pull the tape (4) out from behind the left side of the display panel.
  • Page 44 Rotate the panel over onto the keyboard. Peel the foil off the touch board on the bottom of the display panel. Peel the tape off the display panel. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 45 Lift the conductive tape (1) off the LVDS connector on the bottom of the panel. Lift the locking bar (2) off the connector Disconnect the cable (3). Disconnect the right LVDS cable (4) from the ZIF connector on the touch board. Disconnect the two DBTS cables (5) from the ZIF connector on the touch board.
  • Page 46 When installing a display panel, use the following illustration to determine tape installation locations on the inside of the display rear cover. NOTE: Display panel adhesive is available as spare part number N66420-001. If you are reinstalling the existing panel, thoroughly clean and repaste the VHB adhesive (not tape) on the top of the panel.
  • Page 47 When installing a display panel, be sure that magnets are installed in the upper corners of the display rear cover with the black lines on the magnets facing outward. To remove the camera module: Insert a thin pry tool into two gaps (1) on the camera module, and then lift the tool to release the module (2).
  • Page 48 When installing a camera module, position the rubber pieces with the arrows (1) pointing at each other, and then place the rubber pieces (2) onto the module in the locations shown in the following illustration. To remove the touch board: Disconnect the cables from the ZIF connectors (1) on the board, and then pry up to release the board (2).

  • Page 49: Display Assembly

    Display assembly To remove and disassemble the display assembly, use these procedures and illustrations. NOTE: The display assembly is spared at the subcomponent level. For display assembly spare part information, see the individual removal subsections. Before removing the display panel, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 32).
  • Page 50 Release the cables from the clip (9). Open the display (1) to 270°. Remove the four Phillips M2.5 × 5.0 screws (2) that secure the display assembly to the computer. Separate the display (3) from the computer. To remove the display panel, camera module, and touch board, see Display subcomponents (without removing the display) on page To remove the hinges from the display rear cover:...
  • Page 51 Remove the hinges (2) from the display back cover. Remove the rubber piece (1) from the right hinge cover. Remove the antenna cables and camera cable (2) from the right hinge. Remove the rubber piece (3) from the left hinge cover. Remove the display cable (4) from the left hinge.
  • Page 52 When reassembling the display hinges, be sure to insert the rubber pieces in into the hinges after the cables. Remove one screw (1) from each hinge cover, and then pull the covers off the hinges (2). Hinge covers are available as spare part numbers: N86530-001: Nightfall black N86529-001: Slate blue When installing the display hinge covers, note the left (L) and right (R) labels on each hinge to...

  • Page 53: System Board Protective Cover

    Peel the wireless antennas (1) off the display back cover, and then release the wireless antenna cables from the retention clips (2) built into the display back cover. The wireless cables and antennas are available as spare part number N66419-001. The wireless cables and antennas are also included in the display rear cover spare part kit.

  • Page 54: Wlan Module

    ■ Lift the cover straight up and off the system board. To install the system board protective cover, reverse the removal procedures. WLAN module To remove the WLAN module, use this procedure and illustration. Table 5-4 WLAN module descriptions and part numbers Description Spare part number Intel AX211 Wi-Fi 6E Bluetooth 5.3 WLAN...

  • Page 55: Speakers

    Pull the WLAN module (4) out of the connector. NOTE: When connecting the antenna cables, be sure to match the number or letter on the cable with the appropriate connector on the module. If the WLAN antenna is not connected to the terminal on the WLAN module, you must install a protective sleeve on the antenna connector, as shown in the following illustration.

  • Page 56: Solid-State Drive

    Before removing the speakers, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 32). Remove the bottom cover (see Bottom cover on page 32). Disconnect the battery cable from the system board (see Battery on page 34).
  • Page 57 Prepare the computer for disassembly (see Preparation for disassembly on page 32). Remove the bottom cover (see Bottom cover on page 32). Disconnect the battery cable from the system board (see Battery on page 34). Remove the large protective cover from the system board (see System board protective cover on page 47).

  • Page 58: Audio Board

    You must remove the bottom solid-state drive bracket to remove the system board. To remove the bracket, lift it up to release it from the computer. The bracket is secured with adhesive. To install the solid-state drive, reverse the removal procedures. NOTE: Solid-state drives are designed with a notch to prevent incorrect insertion.

  • Page 59: Fans

    Remove the board (2). To remove the cable from the audio board, remove the protective tape (1) from the connector on the board, and then disconnect the cable (2) from the ZIF connector. To install the audio board, reverse this procedure. Fans To remove the fans, use these procedures and illustrations.

  • Page 60: Heat Sink

    Remove the bottom cover (see Bottom cover on page 32). Disconnect the battery cable from the system board (see Battery on page 34). Remove the large protective cover from the system board (see System board protective cover on page 47). Remove the fans: Remove the protective tape (1) from both fan system board connectors, and then disconnect the fan cables.

  • Page 61: Infrared (Ir) Board

    Remove the heat sink: Peel the tape (1) off the side of the heat sink. You can leave the tape connected to the computer. In the order indicated on the heat sink, remove the Phillips 2.0 × 3.5 screws (2) - (5). Remove the heat sink (6).
  • Page 62 Table 5-10 IR board description and part number Description Spare part number IR board sensor board N66393-001 IR board sensor board cable N66394-001 Before removing the IR board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 32).

  • Page 63: System Board

    To disconnect the cable from the IR board, lift the protective tape (1) from the connector, and then disconnect the cable (2) from the ZIF connector on the board. To install the IR board, reverse this procedure. System board To remove the system board, use these procedures and illustrations. Table 5-11 System board descriptions and part numbers Description...
  • Page 64 Remove the bottom cover (see Bottom cover on page 32). Remove the battery (see Battery on page 34). Remove the large protective cover from the system board (see System board protective cover on page 47). Remove the fans (see Fans on page 53).
  • Page 65 Remove two Phillips M2.0 × 4.0 screws (1) from the I/O bracket, and then remove the bracket (2). Remove eight Phillips M2.0 × 3.0 screws (3) from the system board. System board...

  • Page 66: Touchpad

    Lift the right side of system board (1), and then pull the system board right and away from the left-side connectors to remove it from the computer (2). To install the system board, reverse this procedure. Touchpad To remove the touchpad, use this procedure and illustration. Table 5-12 Touchpad description and part number Description...

  • Page 67: Power Button/Fingerprint Reader Board

    Disconnect both cables from the ZIF connectors (2) on the touchpad. Peel both cables (3) off the touchpad. Remove the transparent screw covers (4) from the two screws near the middle of the touchpad. Remove the larger piece of transparent protective tape (5) from the top screws. Remove the 10 Phillips M1.6 ×...
  • Page 68 Table 5-13 Power button/fingerprint reader board description and part number (continued) Description Spare part number Power button/fingerprint reader board, slate blue N66411-001 Power button/fingerprint reader board cable N66412-001 Before removing the power button/fingerprint reader board, follow these steps: Prepare the computer for disassembly (see Preparation for disassembly on page 32).

  • Page 69: Keyboard

    Peel the protective covering off the board. Remove the seven Phillips M2.0 × 3.5 screws (1), and then remove the board (2) from the computer. To install the power button/fingerprint reader board, reverse this procedure. Keyboard To remove the keyboard, use these procedures and illustrations. The first table provides the main spare part numbers for the top covers and keyboards.
  • Page 70 Table 5-15 Top cover and keyboard descriptions and part numbers For use in country or Spare part For use in country or Spare part For use in country or Spare part region number region number region number Belgium -A41 Hungary -211 Saudi Arabia -171...
  • Page 71 Peel off the four protective covers as shown in the following illustration. Peel off the large copper piece as shown in the following illustration. Keyboard...
  • Page 72 Remove 18 Phillips M10 × 12 screws (1) from four keyboard brackets, and then remove the right (2), lower middle (3) upper middle (4), and left bracket (5). Remove 37 Phillips M10 × 10 screws from the keyboard. Chapter 5 Removal and replacement procedures for authorized service provider parts...
  • Page 73 Remove the keyboard. The top cover spare part remains after removing the keyboard. To install the keyboard, reverse this procedure. Keyboard...

  • Page 74: Using Setup Utility (Bios)

    Start menu is displayed. Updating Setup Utility (BIOS) Updated versions of Setup Utility (BIOS) might be available on the HP website. Most BIOS updates on the SoftPaqs . Some download packages contain a file HP website are packaged in compressed files called named Readme.txt, which contains information regarding installing and troubleshooting the file.

  • Page 75: Preparing For A Bios Update

    Downloading a BIOS update After you review the prerequisites, you can check for and download BIOS updates. Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. – or –...
  • Page 76 Select your hard drive designation. The hard drive designation is typically Local Disk (C:). Using the hard drive path you recorded earlier, open the folder that contains the update. filename .exe). Double-click the file that has an .exe extension (for example, The BIOS installation begins.

  • Page 77: Backing Up, Restoring, And Recovering

    Backing up, restoring, and recovering You can use Windows tools or HP software to back up your information, create a restore point, reset your computer, create recovery media, or restore your computer to its factory state. Performing these standard procedures can return your computer to a working state faster.

  • Page 78: Creating A System Restore

    Recovering using HP Recovery media You can use HP Recovery media to recover the operating system and drivers that were installed at the factory. On select products, you can create recovery media on a bootable USB flash drive using the HP Cloud Recovery Download Tool.

  • Page 79: Changing The Computer Boot Order

    Changing the computer boot order If your computer does not restart using the HP Recovery media, you can change the computer boot order, which is the order of devices listed in BIOS for startup information. You can select an optical drive or a USB flash drive, depending on the location of your HP Recovery media.

  • Page 80: Using Hp Pc Hardware Diagnostics

    After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Support Assistant: Complete one of the following tasks: ● Select the Search icon in the taskbar, type support in the search box, and then select the HP Support Assistant app. ● Select the question mark icon in the taskbar.

  • Page 81: Accessing Hp Pc Hardware Diagnostics Windows From The Start Menu (Select Products Only)

    To stop a diagnostic test, select Cancel. Accessing HP PC Hardware Diagnostics Windows from the Start menu (select products only) After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from the Start menu: Select the Start button, and then select All apps.

  • Page 82: Installing Hp Pc Hardware Diagnostics Windows

    HP UEFI support environment because only .exe files are provided. For more information, Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive on page If your PC does not start in Windows, you can use HP PC Hardware Diagnostics UEFI to diagnose hardware issues.

  • Page 83: Only)

    Application. Proceed with the troubleshooting tests. Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive can be useful in some situations. ● HP PC Hardware Diagnostics UEFI is not included in the preinstallation image.

  • Page 84: Downloading The Latest Hp Pc Hardware Diagnostics Uefi Version

    Find out more. Downloading Remote HP PC Hardware Diagnostics UEFI Remote HP PC Hardware Diagnostics UEFI is also available as a SoftPaq that you can download to a server. Downloading the latest Remote HP PC Hardware Diagnostics UEFI version You can download the latest Remote HP PC Hardware Diagnostics UEFI version to a USB flash drive.

  • Page 85: Customizing Remote Hp Pc Hardware Diagnostics Uefi Settings

    Set the location for downloading the diagnostic tools. This feature provides access to the tools from the HP website or from a server that has been preconfigured for use. Your computer does not require the traditional local storage, such as a hard drive or USB flash drive, to run remote diagnostics.

  • Page 86: Specifications

    Specifications This chapter provides specifications for your computer system. Computer specifications This section provides specifications for your computer. When you travel with your computer, the computer dimensions and weights, as well as input power ratings and operating specifications, provide helpful information. Table 9-1 Computer specifications Metric...

  • Page 87: Solid-State Drive Specifications

    Table 9-2 Display specifications Metric U.S. Active diagonal size 35.6 cm 14.0 in Resolution 2880 × 1800 (2.8K) 2560 × 1600 Surface treatment Antiglare Brightness 400 nits Viewing angle UWVA Backlight AMOLED Display panel interface Solid-state drive specifications This section provides specifications for your solid-state drives. Table 9-3 Solid-state drive specifications 512 GB*...

  • Page 88: Power Cord Set Requirements

    Power cord set requirements This chapter provides power cord requirements for countries and regions. The wide-range input feature of the computer permits it to operate from any line voltage from 100 V AC to 120 V AC, or from 220 V AC to 240 V AC. The three-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.
  • Page 89 Table 10-1 Power cord requirements for specific countries and regions (continued) Country/region Accredited agency Applicable note number Germany India Israel Italy Japan Netherlands KEMA New Zealand SANZ Norway NEMKO People's Republic of China Saudi Arabia SASO Singapore South Africa SABS South Korea Sweden SEMKO...

  • Page 90: Recycling

    Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP website at http://www.hp.com/recycle. Chapter 11 Recycling...

  • Page 91: Index

    20 spare part number 21 spare part number 19, 32 spare part number 20 display components 6, 7 buttons HP PC Hardware Diagnostics UEFI display panel left touchpad 8, 9 downloading 77 illustrated 20 power 12, 13 failure ID code 76...
  • Page 92 2 USB Type-C power connector rear components 13 keyboard and Thunderbolt port with recovery 71 illustrated 19 HP Sleep and Charge and discs 72 product description 3 DisplayPort output 5 media 72 removal 63 USB with HP Sleep and...
  • Page 93 18 USB 10 Gbps port with HP Sleep product description 1 and Charge, identifying 6 removal and replacement 50 USB Type-C power connector and spare part number 18 Thunderbolt port with HP Sleep specifications 81 and Charge and DisplayPort...

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