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Table of Contents
Related Manuals for HP ENWW
Summary of Contents for HP ENWW
- Page 1 User Guide...
- Page 2 Bluetooth is a trademark owned by its be bound by the terms of the HP End User Not all features are available in all editions proprietor and used by Hewlett-Packard License Agreement (EULA).
- Page 3 The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950). ENWW...
- Page 4 Safety warning notice ENWW...
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Page 5: Table Of Contents
Table of contents 1 Starting right ..............................1 Visit the HP Apps Store ........................1 Best practices ............................1 Fun things to do ............................ 2 More HP resources ..........................3 2 Getting to know your computer ........................5 Finding your hardware and software information ................. 5 Locating hardware ....................... - Page 6 Using touch screen gestures ......................41 Selecting ..........................41 Scrolling and moving objects ..................... 42 Pinching/zooming ......................43 Rotating ..........................43 Edge swipes ........................44 Display the charms .................... 44 Access open apps ..................... 44 Display the Customize icon ................45 ENWW...
- Page 7 Conserving battery power ....................56 Identifying low battery levels ....................56 Resolving a low battery level ..................... 56 Resolving a low battery level when external power is available ......56 Resolving a low battery level when no power source is available ..... 56 ENWW...
- Page 8 Backing up your software applications and information ..............67 Using an optional security cable lock ....................67 9 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............68 Starting Setup Utility (BIOS) ....................... 68 Updating the BIOS ..........................68 Determining the BIOS version ...................
- Page 9 Restore and recovery ......................... 72 Recovering using HP Recovery Manager ................73 What you need to know ..................73 Using the HP Recovery partition (select models only) ........73 Using HP Recovery media to recover ............... 74 Changing the computer boot order ..............74 Removing the HP Recovery partition .................
- Page 10 ENWW...
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Page 11: Starting Right
HP resources. Visit the HP Apps Store To download apps to the Start screen, visit the HP Apps Store. The HP Apps Store offers a wide choice of popular games, entertainment and music apps, productivity apps, and apps exclusive to HP. -
Page 12: Fun Things To Do
● Use the TouchPad and the new Windows touch gestures for smooth control of images and pages of text. See Using the TouchPad and gestures on page 29 Using the TouchPad and gestures on page Chapter 1 Starting right ENWW... -
Page 13: More Hp Resources
Help and Support. For U.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html. ● Worldwide support Online chat with an HP technician ● To get support in your language, go to Email support http://welcome.hp.com/country/us/en/ ● Support telephone numbers wwcontact_us.html. - Page 14 *You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD or DVD provided in the box. In some countries or regions, HP may provide a printed HP Limited Warranty in the box.
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Page 15: Getting To Know Your Computer
To find out what software is installed on your computer: ▲ From the Start screen, move the curser until the arrow appears in the lower-left corner of the screen, and then select the arrow. ENWW Finding your hardware and software information... -
Page 16: Right Side
HDMI device. ● AC adapter light On: The AC adapter is connected and the battery is charged. ● Off: The computer is using battery power. Power connector Connects an AC adapter. Chapter 2 Getting to know your computer ENWW... -
Page 17: Left Side
For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 18: Display
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Chapter 2 Getting to know your computer... -
Page 19: Top
Edge swipes on page Left TouchPad button Functions like the left button on an external mouse. Right TouchPad button Functions like the right button on an external mouse. Right control zone Textured area that allows you to perform additional gestures. ENWW... -
Page 20: Lights
On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is NOTE: On some models, the wireless light is amber when all wireless devices are off. Chapter 2 Getting to know your computer ENWW... -
Page 21: Buttons
For more information, see Initiating Sleep and Hibernation on page To learn more about your power settings, from the Start screen, type power options, select Settings, and then select Power Options from the list of applications. ENWW... -
Page 22: Keys
Pressing the Windows key again will return you to the most recent app that you had open. Action keys Execute frequently used system functions. Windows applications key Reveals options for a selected object. Chapter 2 Getting to know your computer ENWW... -
Page 23: Bottom
Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Speakers (2) Produce sound. ENWW Bottom... -
Page 24: Labels
Component Product name Serial number Product number Warranty period Model number (select models only) Component Serial number Product number Warranty period Chapter 2 Getting to know your computer ENWW... - Page 25 Model number (select models only) Revision number ● Regulatory label(s)—Provide(s) regulatory information about the computer. ● Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use. ENWW Labels...
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Page 26: Connecting To A Network
On some models, the wireless light is amber when all wireless devices are off. Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off all the wireless devices simultaneously. Chapter 3 Connecting to a network ENWW... -
Page 27: Using Operating System Controls
Select Open Network and Sharing Center. Under View your active networks, select an active network. Select Change advanced sharing settings to set sharing options for privacy, network discovery, file and printer sharing or other network options. ENWW Connecting to a wireless network... -
Page 28: Using A Wlan
As your network grows, additional wireless and wired computers can be connected to the network to access the Internet. For help in setting up your WLAN, see the information provided by your router manufacturer or your ISP. Chapter 3 Connecting to a network ENWW... -
Page 29: Configuring A Wireless Router
A list of options is revealed, allowing you to manually search for and connect to a network or to create a new network connection. Follow the on-screen instructions to complete the connection. ENWW Connecting to a wireless network... -
Page 30: Using Bluetooth Wireless Devices (Select Models Only)
Audio devices (headset, speakers) ● Mouse Bluetooth devices provide peer-to-peer capability that allows you to set up a PAN of Bluetooth devices. For information about configuring and using Bluetooth devices, see the Bluetooth software Help. Chapter 3 Connecting to a network ENWW... -
Page 31: Enjoying Entertainment Features
Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your music, and download and watch movies. Or, to make your computer an even more powerful entertainment center, connect external devices like a monitor, projector, or TV, or speakers and headphones. -
Page 32: Using The Webcam
For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. NOTE: When a device is connected to the jack, the computer speakers are disabled. -
Page 33: Editing Media In Adobe Photoshop Lightroom
To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition speakers to the computer, see Setting up HDMI audio on page 26. Before connecting speakers, lower the volume setting. ENWW Editing media in Adobe Photoshop Lightroom... -
Page 34: Connecting Headphones And Microphones
For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this guide, from the Start screen, type support, and then select the HP Support Assistant app. Using Beats Audio Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound. -
Page 35: Using Video
4 display states: ● PC screen only: View the screen image on the computer only. ● Duplicate: View the screen image simultaneously on both the computer and the external device. ENWW Using video... -
Page 36: Setting Up Hdmi Audio
From the Windows desktop, right-click the Speakers icon in the notification area, at the far right of the taskbar, and then click Playback devices. On the Playback tab, click Speakers. Click Set Default, and then click OK. Chapter 4 Enjoying entertainment features ENWW... -
Page 37: Connecting A Digital Display Device
Adjust the screen resolution of the external device, especially if you choose the “Extend” option. From the Start screen, type control panel, and then select Control Panel from the list of applications. Select Appearance and Personalization. Under Display, select Adjust screen resolution. ENWW Using video... -
Page 38: View Media In High-Resolution Display (Select Models Only)
TIP: If these steps do not work, go to the control panel display settings and change to a lower resolution when working in older software, or right-click on the desktop and select Screen resolution. Chapter 4 Enjoying entertainment features ENWW... -
Page 39: Navigating The Screen
Sound. Under Devices and Printers, select Mouse. TIP: Use the left and right buttons on the TouchPad as you would use the corresponding buttons on an external mouse. NOTE: TouchPad gestures are not supported in all apps. ENWW Using the TouchPad and gestures... -
Page 40: Selecting And Opening
To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone. Double-tap an item to open it. Chapter 5 Navigating the screen ENWW... -
Page 41: Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, or right. ENWW Using the TouchPad and gestures... -
Page 42: Pinching/Zooming
Zoom out by placing two fingers apart on the TouchPad zone and then moving your fingers together. ● Zoom in by placing two fingers together on the TouchPad zone and then moving your fingers apart. Chapter 5 Navigating the screen ENWW... -
Page 43: Right-Click
2-finger tap allows you to make menu selections for an object on the screen. NOTE: Using 2-finger tap performs the same functions as using right-click with the mouse. ● Place two fingers on the TouchPad zone and tap to open the options menu for the selected object. ENWW Using the TouchPad and gestures... -
Page 44: Rotating
3 o’clock to 12 o’clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. Chapter 5 Navigating the screen ENWW... -
Page 45: Flicking
Flicking Flicking allows you to navigate through screens or quickly scroll through documents. ● Place three fingers on the TouchPad zone and flick your fingers in a light, quick motion left or right. ENWW Using the TouchPad and gestures... -
Page 46: Close An App
Close an app ● Gently press 3 fingers on the top of the TouchPad zone and swipe your fingers down until the app is closed. Chapter 5 Navigating the screen ENWW... -
Page 47: Edge Swipes
With your finger, press down in the middle of the right control zone to display the charms. Swipe up or down to scroll between the charms, and then select the charm you want to use. ENWW Using the TouchPad and gestures... -
Page 48: Reveal And Select Open Apps
With your finger, press down in the middle of the left control zone to display the open apps. Swipe up or down to scroll between the open apps, and then select the app you want to use. Chapter 5 Navigating the screen ENWW... -
Page 49: Display The Customize Icon
Customize allows you to move, resize, pin and unpin apps. IMPORTANT: When an app is active, the top-edge gesture varies depending on the app. ● Swipe your finger gently from the top edge of the TouchPad zone to reveal the Customize icon. ENWW Using the TouchPad and gestures... -
Page 50: Switch Between Open Apps
Switch between open apps The left-edge swipe accesses your recently opened apps so that you can switch between them quickly. ● Swipe your finger gently from the left edge of the TouchPad. Chapter 5 Navigating the screen ENWW... -
Page 51: Using Touch Screen Gestures
You can also perform on-screen actions with the keyboard and mouse. Selecting To make an on-screen selection, use the tap function. ● Use one finger to tap an object on the screen. Double-tap an item to open it. ENWW Using touch screen gestures... -
Page 52: Scrolling And Moving Objects
When many apps are revealed on the Start screen, you can slide your finger to move the screen left or right. ● To drag, press and hold an object, and then drag the object to move it. Chapter 5 Navigating the screen ENWW... -
Page 53: Pinching/Zooming
12 o’clock to 3 o’clock. To reverse the rotation, move your forefinger from 3 o’clock to 12 o’clock. NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotate may not be functional for all apps. ENWW Using touch screen gestures... -
Page 54: Edge Swipes
The left-edge swipe reveals your open apps so that you can switch between them quickly. ● Gently swipe your finger inward from the left edge of the display to switch between apps. Without lifting your finger, swipe back toward the left edge to reveal all open apps. Chapter 5 Navigating the screen ENWW... -
Page 55: Display The Customize Icon
To perform an action key function, press and hold the key. The action key feature is enabled at the factory. You can disable this feature in Setup Utility (BIOS). Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page 68 ENWW... -
Page 56: Using The Hot Keys
A hot key is a combination of the key and the key or the key. To use a hot key: ▲ Briefly press the key, and then briefly press the second key of the combination. Chapter 5 Navigating the screen ENWW... -
Page 57: Using Voice Navigation
System—View information about your computer and change settings. ● Device Manager—View and update device driver software. ● Network Connections—Check network status, change settings, and set preferences for sharing files and printers. ● Disk Management—Manage the disk drives on your computer. ENWW Using voice navigation... -
Page 58: Displaying All Apps
Opening the Windows desktop and returning to the Start screen The Desktop app on the Start screen opens the Windows desktop so that you can run traditional applications. Select the Desktop app on the Start screen ▲ Chapter 5 Navigating the screen ENWW... -
Page 59: Displaying Charms
A Save command appears in every Windows app. ▲ To save a file or app, select File on the top menu, select Save, and then choose a location in your Documents folder or on the desktop. ENWW Windows essential tasks... -
Page 60: Downloading Apps From The Windows Store
Follow these instructions to lock the computer or exit from Windows: On the Start screen, select your user account picture in the upper-right corner of the screen, and ▲ then select Lock or Sign out. Chapter 5 Navigating the screen ENWW... -
Page 61: Using Windows Shortcut Keys
Open Devices. Lock the computer. Minimize all open windows (on the Windows desktop). Turns Autorotate on or off. Transfer the screen image to a connected projector. Search for apps. Open an app or file. Search Settings. ENWW Windows essential tasks... - Page 62 Copy the active app screen or document. Close an active app. For additional information on Windows shortcut keys, go to Help and Support. From the Start screen, type help, and then select Help and Support. Chapter 5 Navigating the screen ENWW...
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Page 63: Managing Power
Rapid Start Technology can be disabled in Setup Utility (BIOS). If you want to be able to initiate Hibernation yourself, you must enable user-initiated Hibernation using Power Options. See Manually initiating and exiting Hibernation (select models only) on page ENWW Initiating Sleep and Hibernation... -
Page 64: Manually Initiating And Exiting Sleep
Create or change your user account password, and then follow the on- screen instructions. If you do not need to create or change a user account password, go to step Click Save changes. Chapter 6 Managing power ENWW... -
Page 65: Using The Power Meter And Power Settings
HP Support Assistant app, and then select Battery and performance. If Battery Check indicates that your battery should be replaced, contact support. The battery in this product cannot be easily replaced by users themselves. HP recommends that you contact support to have the battery replaced. -
Page 66: Conserving Battery Power
● Connect an optional docking or expansion device. ● Connect an optional power adapter purchased as an accessory from HP. Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation, follow these steps: Connect the AC adapter to the computer and to power. -
Page 67: Running On External Ac Power
To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP. Connect the computer to AC power under any of the following conditions: WARNING! Do not charge the computer battery while you are aboard aircraft. -
Page 68: Hp Coolsense (Select Models Only)
When HP CoolSense is off, the position of the computer is not detected and the performance and fan options remain at the factory setting. As a result, the surface temperature of the computer might be higher than it would be with HP CoolSense on. -
Page 69: Shutting Down (Turning Off) The Computer
● Press ctrl+alt+delete, select the Power icon, and then select Shut Down. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power. ENWW Shutting down (turning off) the computer... -
Page 70: Maintaining Your Computer
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions. Updates can resolve issues and bring new features and options to your computer. Technology is always changing, and updating programs and drivers allows your computer to run the latest technology available. -
Page 71: Cleaning The Display (All-In-Ones Or Notebooks)
If you plan to use the computer during a flight, listen for the in-flight announcement that tells you when you are allowed to use your computer. In-flight computer use is at the discretion of the airline. ENWW Traveling with or shipping your computer... - Page 72 Voltage, frequency, and plug configurations vary. WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not attempt to power the computer with a voltage converter kit sold for appliances. Chapter 7 Maintaining your computer ENWW...
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Page 73: Securing Your Computer And Information
Several types of passwords can be set. For example, when you set up your computer for the first time, you were asked to create a user password to secure your computer. Additional passwords can be set in Windows or in the HP Setup Utility (BIOS) that is preinstalled on your computer. -
Page 74: Setting Windows Passwords
To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10. Use the arrow keys to select Security, and then follow the on-screen instructions. Your changes take effect when the computer restarts. Chapter 8 Securing your computer and information ENWW... -
Page 75: Tpm Embedded Security Device (Select Models Only)
TPM (Trusted Platform Module) provides additional security for your computer. You can modify the TPM settings in Setup Utility. For information on changing Setup Utility settings, see Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) on page The following table describes the TPM settings in Setup Utility. Settings... -
Page 76: Using Firewall Software
Installing critical security updates HP recommends that you regularly update the software and drivers that were originally installed on your computer. To download the latest versions, go to http://www.hp.com/go/contactHP. At this location, you can also register to receive automatic update notifications when they become available. -
Page 77: Backing Up Your Software Applications And Information
Insert the security cable lock into the security cable slot on the computer (3), and then lock the security cable lock with the key. Remove the key and keep it in a safe place. ENWW Backing up your software applications and information... -
Page 78: Using Setup Utility (Bios) And Hp Pc Hardware Diagnostics (Uefi)
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. -
Page 79: Downloading A Bios Update
Using HP PC Hardware Diagnostics (UEFI) HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components. -
Page 80: Downloading Hp Pc Hardware Diagnostics (Uefi) To A Usb Device
The BIOS searches three places for the diagnostics tools in the following order: Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page Hard drive... -
Page 81: 10 Backing Up, Restoring, And Recovering
After you successfully set up the computer, create HP Recovery media. This step creates a backup of the HP Recovery partition on the computer. The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced. -
Page 82: Restore And Recovery
Applications Reinstall, and then follow the on-screen instructions. ● If you want to reset your computer using a minimized image, you can choose the HP Minimized Image Recovery option from the HP Recovery partition (select models only) or HP Recovery media. -
Page 83: Recovering Using Hp Recovery Manager
● If you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media to restore the factory image to the replacement drive. For more information, see Recovering using HP Recovery Manager on page ●... -
Page 84: Using Hp Recovery Media To Recover
Using HP Recovery media to recover You can use HP Recovery media to recover the original system. This method can be used if your system does not have an HP Recovery partition or if the hard drive is not working properly. -
Page 85: 11 Specifications
DC power source, it should be powered only with an AC adapter or a DC power source supplied and approved by HP for use with this computer. The computer can operate on DC power within the following specifications. Operating voltage and current varies by platform. -
Page 86: 12 Electrostatic Discharge
Before handling components, discharge static electricity by touching an unpainted metal surface of the component. ● If you remove a component, place it in an electrostatic-safe container. If you need more information about static electricity or assistance with component removal or installation, contact support. Chapter 12 Electrostatic Discharge ENWW... -
Page 87: Index
46 Bluetooth device 16, 20 external AC power, using 57 switch screen image 46 Bluetooth label 15 volume down 46 boot order, changing HP Recovery volume mute 46 Manager 74 firewall software 66 volume up 46 bottom 15... - Page 88 24 system 73 installing microphones, internal 8, 21 USB flash drive 74 critical security updates 66 Mini DisplayPort using HP Recovery media 72 optional security cable lock 67 identifying 6 recovery media internal display switch, mini DisplayPort creating 71...
- Page 89 59 zooming touch screen gesture 43 USB 3.0 ports identifying 7, 22 zooming TouchPad gesture 32 USB 3.0 ports, identifying 6 using external AC power 57 using passwords 63 vents, identifying 13 video 25 voice navigation 47 ENWW Index...