BenQ VM2221 Product Service Manual page 101

Acceptance criteria for LCD TV model VM2221 Produced by BenQ Inc.
2.0 PURPOSE
The purpose of this publication is to define a procedure for inspection of the LCD TV by means
of a customer acceptance test, the method of evaluation of defects and rules for specifying
acceptance levels.
3.0 APPLICATION
The "Customer Acceptance Criteria" is applicable to the inspection of the LCD TV, completely
packed and ready for dispatch to customers. Unless otherwise specified, the customer acceptance
inspection should be conducted at manufacturer's site.
4.0 DEFINITION
The "Customer Acceptance Criteria" is the document defining the process of examining, testing
or otherwise comparing the product with a given set of specified technical, esthetic and workmanship
requirements leading to an evaluation of the "degree of fitness for use", including possible personal
injury or property damage for the user of the product.
5.0 CLASSIFICATION OF DEFECTS
The defects are grouped into the following classes:
5.1 Critical defect
A critical defect is a defect that judgment and experience indicate is likely to result in
hazardous or unsafe conditions for individuals using, maintaining or depending upon the
product.
5.2 Major defect
A major defect is a defect, other than critical that is likely to result in failure, or to reduce
materially the usability of the product for its intended purpose.
5.3 Minor defect
A minor defect is a defect that is not likely to reduce materially the usability of the product for
its intended purpose, or is a departure from established standards having little bearing on the
effective use of operation of the product.
Note: If BenQ defect undefined failure, and it judged that is reduce the merchandise ability, BenQ
CM Inform this defect. After that parties make communication and decide how to solve.
6.0 CLASSIFICATION OF DEFECTIVES
A defective is a product, which contains one or more defects. The defective will be classified
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