Troubleshooting - Samsung SMT-H3462 User Manual

TROUBLESHOOTING

This section describes problems you may encounter while using the STB.
If a problem occurs in the STB, check the following items first.
Screen
trouble
The TV screen does not
appear.
Remote Control
trouble
The remote control does not
operate.
general
trouble
No sound in the TV.
16
_© SAMSUNG ELECTRONICS Co., Ltd.
1. Check if the power of the TV and STB are turned on.
2. Check if the cable is connected to the 'CABLE IN' port.
3. Check if the STB is selected as the TV's source.
1. Check if the remote control is suitable for use with the
STB.
2. Check if the remote control operates normally after
changing the batteries.
3. Check if the batteries are inserted correctly in the remote
control.
4. Check if any obstacle exists between the STB and the
remote control.
5. Check if the remote control operates normally when used
at a close distance.
1. Check if the audio ports of the TV are properly connected
to the audio output ports of the STB.
2. If the audio cable is connected properly, check if the mute
function is set. If the mute function is set, press the [Mute]
button of the remote control in order to release the mute
function.
Solution
Solution
Solution