Problems With Your Modem - Creative Blaster Modem Getting Started Manual

Troubleshooting
Problems with
Your Modem
If you have a technical problem with this product, you may wish to consult our self-help tool
"Knowledgebase" for on-line troubleshooting and solutions (www.europe.creative.com/
support)
This appendix provides tips and solutions for resolving some of the problems you might encounter with
Creative Modem Blaster V.92 External DE5721 either during installation or normal use.
The modem fails to accept commands to dial or answer a call.
There may be an improper telephone line connection.
Check the following:
Make sure the telephone cable is attached to the Telephone Line Jack.
Check that all devices are turned on.
There is interference on the telephone line that is connected to the modem.
To solve this problem:
Try moving the telephone line away from any power source, monitor, printer or any computer cable.
The modem cannot connect to the Internet at 56,000 bps.
This may be due to line conditions in your area. Due to FCC regulations and/or line conditions, it is not
always possible to achieve the maximum data rate.
To solve this problem:
Try moving the telephone line away from any power source, monitor, printer or computer cable.
Troubleshooting B-1