TP-Link Archer VX1800v User Manual page 134

• Change a web browser or computer and log in again.
• Reset the modem router to factory default settings. Refer to
Configuration Settings
again. If login fails, please contact our Technical Support.
T4. What should I do if I cannot access the internet?
1. Ensure all connections are secure, including telephone lines, Ethernet cables and
power adapters.
2. Check to see if you can log in to the web management page of the modem router.
If you cannot, please adjust your computer's settings according to
if you can access the internet. If the problem persists, please go to the next step.
3. Consult your ISP and make sure the VPI/VCI, Connection Type, account username
and password are correct. If there are any mistakes, please correct the settings and
try again.
4. Refer to T5 to clone the MAC address.
5. If you still cannot access the internet, please restore your modem router to its
factory default settings and reconfigure your modem router by following the
instructions in Use Quick Setup
for detailed information. Open a web browser and log in
Wizard.
Back up and Restore
T3 and then see
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